Game Crashing, Graphics Driver Crash Attempt 2

Space Engineers Support ●

Hello!

Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.

Kind Regards

Keen Software House

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1

Nar Yneitred ●

I did some additional investigation based on previous things that sort of worked. The one time I was able to play over an hour without crashing was when I turned all the settings to low. With that as a starting point I decided to try and go one by one disabling/lowering settings. I started with grass since I saw a few posts about this being a major performance hit.

TLDR: Decrease grass density to 0.0. This will give the best chance, in my case, for longer play times (with or without mods).

Some tests that are not included because I didn't conduct them like a test are:

Setting the graphics to the best quality, grass density of 10.0 and maximum draw distance for trees and grass. Didn't go below 120fps until I got near a base with the shield (I think it is a shield or shimmer globe around it). Then it was running at 1 to 120fps, or freezing. Amazingly it also didn't crash. Usually the screen freezing is the major sign it just started to crash.
Setting the graphics to high (not best quality), grass density to 0.0 and grass draw distance to 49m (minimum). Has not crashed and has been the best play experience so far and will be sticking with this setting moving forward. Note: I do not consider this "fixed". Unfortunately I saw what this game looks like with grass and I love it. Playing without grass kind of sucks, but I can live with it for now.

The tests default parameters:

Same start location. Will load save file, save as Test_Grass_[DrawDistance]_[Density]
Fly using the jetpack until the jetpack runs out of fuel. Equipped with 1 hydrogen bottle. Route is similar for each test.
If the flight does not result in a crash, test a second time to confirm.
All settings on High, 1440p resolution. Only adjusting grass draw distance and density for these tests. Unless noted otherwise.

Tests:

Test_Grass_49m_3.0: Crashed, first flight.
Test_Grass_100m_3.0: Crashed, first flight.
Test_Grass_100m_2.0: Crashed, first flight. Faster than the previous two I believe.
Test_Grass_100m_1.0: Crashed, first flight.
Test_Grass_100m_0.0: No crash. It may just take longer for it to crash, but for the simple test flights I did this worked fine.
Test_Grass_100m_10.0: Crashed, second flight. This crashed on the second flight near end of the flight. Seriously thought it was going to make it (would have tried a third flight for extra validation for me).
Test_Grass_100m_3.0_ShadowsDisabled: Crashed, second flight. This crashed a little more than halfway through the second flight. I do not recommend turning off shadows, the game looks extremely odd and too bright.

I did some additional investigation based on previous things that sort of worked. The one time I was able to play over an hour without crashing was when I turned all the settings to low. With that as a starting point I decided to try and go one by one disabling/lowering settings. I started with grass since I saw a few posts about this being a major performance hit.

TLDR: Decrease grass density to 0.0. This will give the best chance, in my case, for longer play times (with or without mods).

Some tests that are not included because I didn't conduct them like a test are:

Setting the graphics to the best quality, grass density of 10.0 and maximum draw distance for trees and grass. Didn't go below 120fps until I got near a base with the shield (I think it is a shield or shimmer globe around it). Then it was running at 1 to 120fps, or freezing. Amazingly it also didn't crash. Usually the screen freezing is the major sign it just started to crash.
Setting the graphics to high (not best quality), grass density to 0.0 and grass draw distance to 49m (minimum). Has not crashed and has been the best play experience so far and will be sticking with this setting moving forward. Note: I do not consider this "fixed". Unfortunately I saw what this game looks like with grass and I love it. Playing without grass kind of sucks, but I can live with it for now.

The tests default parameters:

Same start location. Will load save file, save as Test_Grass_[DrawDistance]_[Density]
Fly using the jetpack until the jetpack runs out of fuel. Equipped with 1 hydrogen bottle. Route is similar for each test.
If the flight does not result in a crash, test a second time to confirm.
All settings on High, 1440p resolution. Only adjusting grass draw distance and density for these tests. Unless noted otherwise.

Tests:

Test_Grass_49m_3.0: Crashed, first flight.
Test_Grass_100m_3.0: Crashed, first flight.
Test_Grass_100m_2.0: Crashed, first flight. Faster than the previous two I believe.
Test_Grass_100m_1.0: Crashed, first flight.
Test_Grass_100m_0.0: No crash. It may just take longer for it to crash, but for the simple test flights I did this worked fine.
Test_Grass_100m_10.0: Crashed, second flight. This crashed on the second flight near end of the flight. Seriously thought it was going to make it (would have tried a third flight for extra validation for me).
Test_Grass_100m_3.0_ShadowsDisabled: Crashed, second flight. This crashed a little more than halfway through the second flight. I do not recommend turning off shadows, the game looks extremely odd and too bright.

Files:

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1

Warlow ●

same issue, also 4090.

I've tried SE over several gpu driver versions and same issue presents constantly.

Could last 10 sec, could last an hour. Seems to happen more on planets

Files:

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1

Nar Yneitred ●

Have you tried turning the grass off to see if that improves your performance? SE is playable with grass density set to 0 for me. It isn't the full experience but playable at least.

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1

Warlow ●

i expect more of keen. If you cant supply technical support on an issue like this, the Australian ACCC will force refunds from your publisher. Hopefully we can get some support before it comes to that

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1

Warlow ●

PS i recognise Nar isnt Keen, I'm just tired of having this happen and this isnt my first time trying to deal with keen support over this very issue

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1

Nar Yneitred ●

Don't worry, this is my second post on this topic and I have commented on others that are similar. I understand the frustration since this games has been exactly what I wanted to be playing for a while now. Thank you for commenting, give the post a thumbs up too, that way Keen can clearly see that it isn't a small issue.

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Game Crashing, Graphics Driver Crash Attempt 2

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