SE launching issues + errors with saving world

Mark shared this bug 21 days ago
Reported

Hello,

Since yesterday I started having issues running SE. The game launches as expected when Win11 has been restarted, but if the game has been closed it will only start up again as a background proccess. No error messages, just a background proccess in task manager. Only after another full system restart will the game launch propperly (one time).

Additionally I get an error when I save a world, saying it has no access to the save location. However the changes are actually saved. Deleting a blueprint instantly crashes the game.


I have attempted a clean re-install of SE.

- Made backups of blueprints and save files

- Unsubscribed form workshop mods and scripts

- Uninstalled SE via Steam

- Deleted remaining files in Steamapps/Common and AppData/Roaming

- Restarted the pc

- Reinstalled SE via Steam

- Restarted PC because game would not load

- Found that the config SpaceEngineers.cfg did not install

- Ran Steam file integrity verification (no change)

- Installed SE on laptop to get a fresh .cfg file

- Copied .cfg file to the PC and corrected the screen resolution data

- Restarted the PC

- Started SE, loaded a fresh word and made a BP

- Placed back the backup BPs and World saves


I have also have made other attempts to find a fix

- Ran SE as administrator (No luck, only runs as background task)

- Updated Nvidia Drivers

- Ran Windows Updates

- Used the .Net fixing tool

- Uninstalled EasyAntiCheat (allong with Sea of Thieves)

- Turned off Windows Core Isolation features (and turned them back on when it didn't help)

- Edit: I also turned off Nvidia/ Steam and Discord overlays


The issues keep persisting as discribed above.

I have attached 2 log files. One is when the game does launch after a restart, and the other when I try to run SE a second time, but it only launches as a background task.


I don't know what else to do in this case. I love Space Engineers and have played it for 1800 hours without issues.

Best Answer
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Hello Engineer,

Thank you for reaching out and for the detailed description.

We have identified that this behavior may be related to a recent Windows 11 update (KB5083769). Our QA team experienced the same issue, and removing this update resolved the problem on our side.

As a temporary workaround, you can try the following:

  • Open Settings → Windows Update → Update history
  • Select Uninstall updates
  • Locate KB5083769 and uninstall it
  • Restart your PC

Please note that this is only a workaround, and removing Windows updates may have other implications. We recommend reinstalling the update once a permanent fix is available.

In the meantime, we are continuing to investigate the root cause.


Kind Regards,

Ludmila Danilchenko

Head of Space Engineers QA Department

Replies (13)

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0

Hello!

Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.

Kind Regards,

Keen Software House

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1

Seems the new Windows 11 Net Framework update from Apr 14 is the main culprit. Not sure if that is something that SE needs to fix or Microsoft.


Right now, the work around to this issue is to roll back your windows before this update and your game should launch properly.

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1

Followup with a bit more info...

Removing the .cfg file doesn't cause SE to generate a new one or present the install options for .NET framework etc.. I originally used the newer experimental .NET framework (10,11???) for potential better performance. When I had problems, I think I may have selected version 4. I had thought to review the choice of .NET, but it now donesn't appear when I now re-install SE.

Is there anyway to forece SE to present the installation options?

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1

This is a Windows 11 and AMD related issue. A new Windows 11 update came out recently and all AMD users seem to be the only ones affected. The current workaround is to uninstall the most recent Windows 11 updates until a true fix comes out.

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1

Thank you for sharing this. I'm running an Intel i7-13700K though. I might still try uninstalling recent Win11 updates if there are no other suggestions.

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3

Hello Engineer,

Thank you for reaching out and for the detailed description.

We have identified that this behavior may be related to a recent Windows 11 update (KB5083769). Our QA team experienced the same issue, and removing this update resolved the problem on our side.

As a temporary workaround, you can try the following:

  • Open Settings → Windows Update → Update history
  • Select Uninstall updates
  • Locate KB5083769 and uninstall it
  • Restart your PC

Please note that this is only a workaround, and removing Windows updates may have other implications. We recommend reinstalling the update once a permanent fix is available.

In the meantime, we are continuing to investigate the root cause.


Kind Regards,

Ludmila Danilchenko

Head of Space Engineers QA Department

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1

Thank you, this workaround fixed all issues!

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1

I removed KB5083769 and this resolved my problem. Also, FYI, my CPU is 13th Gen Intel(R) Core(TM) i7-13700K (3.40 GHz) so not AMD. Dave...

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1

Hello Zbyněk Skácel,

This issue began with a bad reaction to the Windows .NETFramework update package released on April 14. I reported the same issue several days ago with Steam, Keen, and Microsoft, and am now asking Keen Software House to provide a general progress report to all SE1 players who have complained about the same issue.

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1

I’m having the same issue. The fix works, but Windows will update again and then you’ll need to delete it again. Hopefully, they can fix it soon.

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1

Maikel,

I had the same problem with Windows Update constantly trying to reinstall KB5083769. However, you can prevent Windows Update from doing this by "hiding" KB5083769 from Windows Update using the Microsoft wushowhide utility. Once hidden Windows Update will not see KB5083769 and so won't try to install it. You can resume installation of KB5083769 by "unhiding" it using wushowhide.


Make sure that Windows Update is showing KB5083769 in it's upate list, then run wushowhide, select the hide option and then select KB5083769. To unhide KB5083769 if necessary, run wushowhide, select the unhide option, and the select KB5083769.


The Microsoft "Show or hide updates" troubleshooter (wushowhide.diagcab) allows users to hide or block specific Windows updates or drivers.


The direct Microsoft download URL for the Microsoft "Show or hide updates" troubleshooter (wushowhide.diagcab) is: https://download.microsoft.com/download/f/2/2/f22d5fdb-59cd-4275-8c95-1be17bf70b21/wushowhide.diagcab

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1

I have done the associated troubleshooting for this and related issues to be sure.

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1

I had the same issue, and removing the Update from my Intel i7, RTX4060 Windows 11 pc corrected the issue. Thanks all for the help.

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1

I can't uninstall KB5083769. It does not appear in the list. When I try to force-uninstall through the command prompt, it says my computer ""Needs"" the update. Hoping for a real fix before the big update.

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1

Hi there,

Uninstalling windows updates didn't help.

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3

Hey,

Your problem might be somewhere else, as uninstaling just the KB5083769 update worked for me. However before the uninstall I could launch SE right after restarting my PC. If I waited a bit, I couldn't

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1

delete

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1

In reply to these comments, It worked, but for some reason the update installed itself again, so just un-install it until the fix is out.(I just had it happen to me)

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1

Is this why when I try to launch Space Engineers I keep seeing it get reduced to a Background Task Utilizing Minimal Resources? shame i cant uninstall that windows update It just Straight up does not give me the option to remove it . . . why does windows have to be so darn buggy half the time. . . guess ill have to wait longer to see what was brought in with the economy update. . . oh well

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1

I have the same issue and have an intel processor

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2

Sorry, I sent my comments before finishing. I have the same issue and I have a i9 14900KS system. I also do not appear to have that Windows Update KB5083769 listed as installed on my system when I go to check.

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1

This fix worked for me.

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1

I'm having this issue and I don't have KB5083769 installed. I've attached a screenshot showing everything available in the uninstall updates section

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1

i had the same thing but the download for it appeard in my download history but even when using console commands to remove it. it didnt work and now ive lost 1500 hours stuff all my blueprints and saves trying to fix the game and can only launch it on pc restart

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1

Right I've managed to uninstall KB5083769, to even make it appear in the uninstall updates list I had to remove KB5083631 and KB5082417. I can now launch the game at any time, not just immediately after booting . Hopefully this helps others as a temporary solution untill keen fixes it properly

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1

i followed your comment only had to delete KB5083631for KB5083769 to appear as an option i did have to do the first one restart then do the second one and restart again and now i can play anytime again however i still lost everything because the other fix methods didnt work which is painful

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