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Constant CTD

Jamesy O'sullivan shared this bug 4 months ago
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### Crash Report for Space Engineers


**Player Information:**

- **Game Version:** 01_204_018

- **Platform:** Windows 11 Home 64-bit (Build 22631)

- **Hardware:**

- **CPU:** Intel(R) Core(TM) i7-14700K (28 CPUs), ~3.4GHz

- **GPU:** NVIDIA GeForce RTX 4080 SUPER

- **RAM:** 32 GB

- **DirectX Version:** DirectX 12

- **Graphics Driver Version:** 32.0.15.6094 (Driver Date: 14/08/2024)

- **Display Setup:**

- **Primary Monitor:** Acer XB281HK (3840x2160, 60Hz)

- **Secondary Monitor:** XG27WQ (2560x1440, 165Hz)


**Issue Summary:**

The game "Space Engineers" is experiencing frequent crashes. These crashes often occur shortly after launching the game. The logs indicate GPU driver crashes, although all drivers are up to date, DirectX has been verified without issues, and the game files have been checked and verified through Steam.


**Detailed Description of the Issue:**


1. **Frequent Mesh Asset Errors:**

- The logs show multiple instances of mesh asset errors, such as "inconsistent vertex streams" or missing materials (e.g., Cone.mwm, Sphere.mwm). These errors might be contributing to rendering issues that cause the game to crash.


2. **Rendering Issues:**

- There are numerous attempts to initialize and dispose of the rendering context within the logs, which suggests that the game is struggling with the GPU or the rendering pipeline.


3. **GPU Driver Crashes:**

- The game frequently reports that the GPU driver has crashed, which could be leading to game instability. Despite this, the GPU drivers are up to date with the latest version from NVIDIA, and no other hardware-related issues have been detected.


4. **DirectX Diagnostic:**

- Running the DirectX Diagnostic Tool (`dxdiag`) did not reveal any issues with the DirectX installation. The system is running DirectX 12, and all relevant features and capabilities, including WDDM 3.1, are supported and functioning correctly.


5. **Log Start and End Times:**

- The logs provide the following details on start and end times, including the duration in minutes that the game ran before crashing:

- **VRageRender-DirectX11_20240901_204614138.log:**

- **Start Time:** 2024-09-01 20:46:14.140

- **End Time:** 2024-09-01 20:57:14.518

- **Duration:** 11 minutes

- **SpaceEngineers_20240901_203027942.log:**

- **Start Time:** 2024-09-01 20:30:27.947

- **End Time:** 2024-09-01 20:46:09.856

- **Duration:** 16 minutes

- **SpaceEngineers_20240901_205821351.log:**

- **Start Time:** 2024-09-01 20:58:21.356

- **End Time:** 2024-09-01 21:03:36.790

- **Duration:** 5 minutes

- **VRageRender-DirectX11_20240901_205822235.log:**

- **Start Time:** 2024-09-01 20:58:22.236

- **End Time:** 2024-09-01 21:01:15.851

- **Duration:** 3 minutes

- **SpaceEngineers_20240901_204613320.log:**

- **Start Time:** 2024-09-01 20:46:13.324

- **End Time:** 2024-09-01 20:58:05.137

- **Duration:** 12 minutes


6. **File Integrity Verification:**

- All game files have been verified through Steam's "Verify Integrity of Game Files" feature, and no issues were detected.


7. **Mod Status:**

- The server I am playing on has mods enabled, and I do not have control over the server settings. Therefore, I have not been able to disable all mods for testing purposes. The issue may be related to one or more mods, but this cannot be confirmed without the ability to disable them.


**Steps Taken to Resolve the Issue:**

- **Driver Updates:** Ensured that the GPU drivers are up to date with the latest version (32.0.15.6094).

- **DirectX Verification:** Confirmed that DirectX is functioning correctly and without errors.

- **File Verification:** Verified the integrity of game files through Steam with no problems found.

- **Lower Graphics Settings:** Reduced graphics settings to the lowest possible configuration, but the crashes persist.


**Request for Support:**

I am seeking assistance in diagnosing and resolving these crashes. Given the steps already taken and the inability to disable mods due to server constraints, it appears that the issue might be related to underlying game engine problems, mod conflicts, or compatibility issues with specific hardware configurations. Any guidance or suggestions for further troubleshooting would be greatly appreciated.


**Logs and Diagnostic Files:**

I have attached the relevant log files, including the DirectX diagnostic report (DxDiag.txt), that capture the crashes and errors for your review.


Please let me know if any additional information is required or if there are further steps I can take to resolve this issue.


**Thank you for your assistance.**


---

Files: DxDiag.txt SpaceEngineers_... SpaceEngineers_... SpaceEngineers_... SpaceEngineers_... SpaceEngineers_... SpaceEngineers_... SpaceEngineers_... SpaceEngineers_... SpaceEngineers_... SpaceEngineers_... SpaceEngineers_... SpaceEngineers_... SpaceEngineers_... SpaceEngineers_... SpaceEngineers_... SpaceEngineers_... SpaceEngineers_... VRageRender-Dir... VRageRender-Dir... VRageRender-Dir... VRageRender-Dir... VRageRender-Dir... VRageRender-Dir... VRageRender-Dir... VRageRender-Dir... VRageRender-Dir... VRageRender-Dir... VRageRender-Dir... VRageRender-Dir... VRageRender-Dir... VRageRender-Dir... VRageRender-Dir... VRageRender-Dir... VRageRender-Dir...
1 I have the same bug

Replies (16)

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Space Engineers Support ● 4 months ago

Hello!

Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.

Kind Regards

Keen Software House

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Jamesy O'sullivan ● 4 months ago

Ok ty, i have also tried rolling back nvidia drivers but it has the same issue

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Jamesy O'sullivan ● 3 months ago

I need help with this, the game is unplayable from the constant ctd

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Jamesy O'sullivan ● 3 months ago

more logs

Files: SpaceEngineers_20240905_165941271.log SpaceEngineers_20240905_180747135.log SpaceEngineers_20240905_184726273.log SpaceEngineers_20240905_205256451.log SpaceEngineers_20240905_213409271.log SpaceEngineers_20240905_214201823.log SpaceEngineers_20240905_214909517.log SpaceEngineers_20240905_230417928.log SpaceEngineers_20240906_084541660.log SpaceEngineers_20240906_092003261.log SpaceEngineers_20240906_100202713.log SpaceEngineers_20240906_201957294.log SpaceEngineers_20240906_203425736.log SpaceEngineers_20240906_204411965.log SpaceEngineers_20240906_211734783.log SpaceEngineers_20240906_212058643.log SpaceEngineers_20240906_222330666.log SpaceEngineers_20240906_222729143.log SpaceEngineers_20240908_11591608.log SpaceEngineers_20240908_082942130.log SpaceEngineers_20240908_085718135.log SpaceEngineers_20240908_091402599.log SpaceEngineers_20240908_091736189.log SpaceEngineers_20240908_094715444.log SpaceEngineers_20240908_102741397.log SpaceEngineers_20240908_111733675.log SpaceEngineers_20240908_113439692.log SpaceEngineers_20240908_122641370.log SpaceEngineers_20240908_123629228.log SpaceEngineers_20240908_130419158.log SpaceEngineers_20240908_131137807.log SpaceEngineers_20240908_131157546.log VRageRender-DirectX11_20240905_121210265.log VRageRender-DirectX11_20240905_165942422.log VRageRender-DirectX11_20240905_180747953.log VRageRender-DirectX11_20240905_184727279.log VRageRender-DirectX11_20240905_205257447.log VRageRender-DirectX11_20240905_213410394.log VRageRender-DirectX11_20240905_214202661.log VRageRender-DirectX11_20240905_214910302.log VRageRender-DirectX11_20240905_230418921.log VRageRender-DirectX11_20240906_09200494.log VRageRender-DirectX11_20240906_084543453.log VRageRender-DirectX11_20240906_100203720.log VRageRender-DirectX11_20240906_201958585.log VRageRender-DirectX11_20240906_203426681.log VRageRender-DirectX11_20240906_204412704.log VRageRender-DirectX11_20240906_211735648.log VRageRender-DirectX11_20240906_212059467.log VRageRender-DirectX11_20240906_222331732.log VRageRender-DirectX11_20240906_222729888.log VRageRender-DirectX11_20240908_12363069.log VRageRender-DirectX11_20240908_13042028.log VRageRender-DirectX11_20240908_082945513.log VRageRender-DirectX11_20240908_085719365.log VRageRender-DirectX11_20240908_091403511.log VRageRender-DirectX11_20240908_091737165.log VRageRender-DirectX11_20240908_094716302.log VRageRender-DirectX11_20240908_102742662.log VRageRender-DirectX11_20240908_111734555.log VRageRender-DirectX11_20240908_113440533.log VRageRender-DirectX11_20240908_115916751.log VRageRender-DirectX11_20240908_122642349.log VRageRender-DirectX11_20240908_131138564.log VRageRender-DirectX11_20240908_131158357.log
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Jamesy O'sullivan ● 3 months ago

.net seems to be crashing in event logs

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Jamesy O'sullivan ● 3 months ago

A clean reinstall of windows does not help but the crash doesnt show in the event log

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Jamesy O'sullivan ● 3 months ago

its the same .net error

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Jamesy O'sullivan ● 3 months ago

8 days of no support

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Keen Support ● 3 months ago

Hello,

Thank you for following up. We completely understand how frustrating this situation must be for you, and we sincerely apologize for the delay. Due to a high volume of inquiries, our support team is currently working through a heavy load. We assure you that we will get to your message as soon as possible.

We appreciate your understanding and patience during this time and will provide any updates on your issue as soon as they are available.

Kind regards,

Keen Software House Support

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Keen SWH QA Agent 2 ● 2 months ago

Hello Jamesy,

Thank you for reaching out to us, and we sincerely apologize for the delayed response.

The crash to desktop (CTD) with a System.AccessViolationException in Space Engineers, particularly related to DirectX rendering (SharpDX.Direct3D11), usually indicates an issue with the graphics pipeline, mods that affect rendering, or potentially corrupted memory.

Since you're playing on a modded server, it's possible that some MODs may not be optimized or could conflict with one another, especially if they alter textures, shaders, or other rendering-related elements. Additionally, some MODs may become outdated after game updates, leading to instability.

To check this, could you please try lowering your graphics settings? You can do this by going to Options > Graphics > Quality Preset, and selecting Low or Medium from the dropdown. Then, click OK. Afterward, join the modded server and check if the issue persists.

If it does, to determine if the issue is MOD-related, we recommend joining or playing on a vanilla server (one with no active MODs or Scripts). You can also join one of our official servers to see if the issue occurs there.

If the issue continues even on a vanilla server, please send us the latest log files from the time of the crash.

Kind Regards,

Keen Software House: QA Department

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Jamesy O'sullivan ● 2 months ago

it was doing the same thing on an unmodded server as well i havnt tried single player i will test it later

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Jamesy O'sullivan ● 2 months ago

Ok i have tried it in single player create with no mods and the game still ctd.

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Jamesy O'sullivan ● 2 months ago

logs

Files: ColdStart.txt SpaceEngineers_20241016_15475451.log SpaceEngineers_20241016_152745971.log VRageRender-DirectX11_20241016_152818181.log VRageRender-DirectX11_20241016_154756254.log
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Jamesy O'sullivan ● 2 months ago

Log Name: Application

Source: Application Error

Date: 16/10/2024 16:15:35

Event ID: 1000

Task Category: Application Crashing Events

Level: Error

Keywords:

User: DESKTOP-F12KMCF\James

Computer: DESKTOP-F12KMCF

Description:

Faulting application name: SpaceEngineers.exe, version: 1.0.0.0, time stamp: 0x83e35429

Faulting module name: nvwgf2umx.dll, version: 32.0.15.6094, time stamp: 0x66bc37f4

Exception code: 0xc0000005

Fault offset: 0x00000000003120dd

Faulting process id: 0x0x684

Faulting application start time: 0x0x1DB1FDA5DF4625D

Faulting application path: E:\SteamLibrary\steamapps\common\SpaceEngineers\Bin64\SpaceEngineers.exe

Faulting module path: C:\WINDOWS\System32\DriverStore\FileRepository\nvmdi.inf_amd64_33559cc6c2fd215a\nvwgf2umx.dll

Report Id: 4876fecc-fc61-4f23-a5e3-c94f5a84a37f

Faulting package full name:

Faulting package-relative application ID:

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

<System>

<Provider Name="Application Error" Guid="{a0e9b465-b939-57d7-b27d-95d8e925ff57}" />

<EventID>1000</EventID>

<Version>0</Version>

<Level>2</Level>

<Task>100</Task>

<Opcode>0</Opcode>

<Keywords>0x8000000000000000</Keywords>

<TimeCreated SystemTime="2024-10-16T15:15:35.7955168Z" />

<EventRecordID>1801</EventRecordID>

<Correlation />

<Execution ProcessID="38592" ThreadID="37376" />

<Channel>Application</Channel>

<Computer>DESKTOP-F12KMCF</Computer>

<Security UserID="S-1-5-21-630296435-4221640499-2085029415-1001" />

</System>

<EventData>

<Data Name="AppName">SpaceEngineers.exe</Data>

<Data Name="AppVersion">1.0.0.0</Data>

<Data Name="AppTimeStamp">83e35429</Data>

<Data Name="ModuleName">nvwgf2umx.dll</Data>

<Data Name="ModuleVersion">32.0.15.6094</Data>

<Data Name="ModuleTimeStamp">66bc37f4</Data>

<Data Name="ExceptionCode">c0000005</Data>

<Data Name="FaultingOffset">00000000003120dd</Data>

<Data Name="ProcessId">0x684</Data>

<Data Name="ProcessCreationTime">0x1db1fda5df4625d</Data>

<Data Name="AppPath">E:\SteamLibrary\steamapps\common\SpaceEngineers\Bin64\SpaceEngineers.exe</Data>

<Data Name="ModulePath">C:\WINDOWS\System32\DriverStore\FileRepository\nvmdi.inf_amd64_33559cc6c2fd215a\nvwgf2umx.dll</Data>

<Data Name="IntegratorReportId">4876fecc-fc61-4f23-a5e3-c94f5a84a37f</Data>

<Data Name="PackageFullName">

</Data>

<Data Name="PackageRelativeAppId">

</Data>

</EventData>

</Event>

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Jamesy O'sullivan ● 2 months ago

Log Name: Application

Source: .NET Runtime

Date: 16/10/2024 16:15:34

Event ID: 1026

Task Category: None

Level: Error

Keywords: Classic

User: N/A

Computer: DESKTOP-F12KMCF

Description:

Application: SpaceEngineers.exe

Framework Version: v4.0.30319

Description: The process was terminated due to an unhandled exception.

Exception Info: exception code c0000005, exception address 00007FF951C120DD


Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

<System>

<Provider Name=".NET Runtime" />

<EventID Qualifiers="0">1026</EventID>

<Version>0</Version>

<Level>2</Level>

<Task>0</Task>

<Opcode>0</Opcode>

<Keywords>0x80000000000000</Keywords>

<TimeCreated SystemTime="2024-10-16T15:15:34.9722596Z" />

<EventRecordID>1800</EventRecordID>

<Correlation />

<Execution ProcessID="1668" ThreadID="0" />

<Channel>Application</Channel>

<Computer>DESKTOP-F12KMCF</Computer>

<Security />

</System>

<EventData>

<Data>Application: SpaceEngineers.exe

Framework Version: v4.0.30319

Description: The process was terminated due to an unhandled exception.

Exception Info: exception code c0000005, exception address 00007FF951C120DD

</Data>

</EventData>

</Event>

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Jamesy O'sullivan ● 26 days ago

This is still happening i cant play the game without it CTD

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