Voice chat issues

Original post on steam workshop support

https://steamcommunity.com/app/244850/discussions/6/6690735268996195773/

Voice chat produces some stutter every couple of seconds, but does not work correctly.

Basically no voice can be heard by another player if using voice chat, except for some stutter. The voice chat icon is showing above my head, but nothing meaningful is heard by other players.

I have wasted about 5 hrs trying to get it to work, but all the relevant topics on the internet are dead and without any answer.

I have not installed or uninstalled anything in this period of time. There was no major update or any update that i have noticed.

I ve checked all over the settings and the old control panel, i ve tried many other apps and the outcome is: everything works in other apps, but not in SE.

Mainly i have some screenshots from

1)steam voice test

2)discord voice test

3)game footage

4)game settings window screenshot

Game footage is of me shot from another account.

showing:

1)voice chat is picked up by other apps

2)the stuttering that is picked up in game

3)i have voice chat enabled, am pressing the right key

I have restarted the game, steam, PC several times.

I have also thoroughly configured my mic in all possible ways. It does work. It is picked up by OS, it is picked up by steam and discord and any other game.

My other account (used to make the footage) has the very same issue as this one. Except you can barely even hear the stutter. So thats 2 accounts (and 2 different PCs)- same problem.

I should also mention i have tried it in private lobby i hosted with one other person and a public server - the outcome is the same.

(all these attached in the post as files)

The screenshots:

https://ibb.co/DkZGmyD

https://ibb.co/vmHP0v8

https://ibb.co/DfGV5m0

The video of stuttering:

https://streamable.com/yhw3op

Am i missing something?

I also had a 3rd person confirm they hear exactly the same stutters.

-(here your colleague from steam has suggested some common fixes https://steamcommunity.com/app/244850/discussions/6/3464975177698306889/)

That's fine, discord doesn't work for the thing i am trying to accomplish in the game though. that being a server wide radio station. So that's why i wrote here asking for help with voice chat.

If you need any additional information - let me know.

Also i ve installed that dx package it didn't change anything.

I probably should mention that it did work yesterday, at least people said they could hear me, but it stopped working after some time (like an hour). People said it was working working in the first half of sunday 14th april.

I am also testing both accounts(from different PCs) on the same network. Could it be a network issue? if so, how can i prevent it?

I am currently running a hotspot from a phone. Now that i think about it, could it be that some ports that are required for voice chat are closed? Now that i think of it this would make sense?

-(a reply from your colleague with asking for details)

1)SE voice chat is limited to antenna range on a grid, sorry for this simplification, not gonna make it server wide, just some planets and moons

2)a phone has a 4g connection that is used by all devices that connect to the phone via wi-fi (surprised you haven't encountered this)

3)i ve seen at least 2 tickets with this problem suppose it doesn't hurt to post there, i ll do it but i dont have high expectations since 2 similar posts are without answer

4)what do you mean i have to wait for player knowing about this problem tho? it is pretty rare, and by the looks of keen forums, i might just be the first person knowing how to fix it if i get to the bottom of this. Hope you are here to help.

Since i ve tried a lot of possible fixes already, lets focus on connection first

I still haven't received a date on when provider is going to connect me to fibre so might as well tinker with the hotspot.

Also both PCs that are completely different in every aspect have the same problem is suspicious. The only thing they have in common is the network. If we consider there s been like 10 ppl in all 10 years of SE with this problem who posted on steam or keen forum - unlikely i have 2 of the same problem at the same time, is it?

Could you maybe give some support in this aspect? Do you know maybe how voice chat works? does it need a separate port? If yes how to know which one? Do you know if there are any logs or information about voice chat usage where activities and errors can be viewed? i know some games keep those as text - it may give me an indication of what's wrong.\

As of today - problem persists and didn't go away on its own.

Attaching game Logs, video, screenshots, DxDiag