performance weirdness but only in ms store version
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in this save game attached i can start playing on the windows store version and after a few minutes performance slows to a crawl and the game tells me the scene is too complex.
i then load the same game up in the steam version and it runs fine on the same laptop.
the game was created on the windows store version. i've played a LOT on that version and this is the first time i've seen something like this happen. but i just recently got a new laptop and went from an intel with rtx3070 to an amd with rtx 4070. seems very weird that the save game plays fine in the steam version of the game though.
I have the same bug
Hello, Engineer!
Sorry to hear you're experiencing issues.
Could you please attach a game log after reproducing the issue as well? It would really help.
Kind Regards
Keen Software House
Hello, Engineer!
Sorry to hear you're experiencing issues.
Could you please attach a game log after reproducing the issue as well? It would really help.
Kind Regards
Keen Software House
here's the two log files. i made a video of the issue but it's taking forever to upload to youtube. i'll leave a link later when it finally finishes uploading unless you tell me you don't need it.
here's the two log files. i made a video of the issue but it's taking forever to upload to youtube. i'll leave a link later when it finally finishes uploading unless you tell me you don't need it.
https://youtu.be/h9kSn1MppXI
processing still has 50 minutes. but once it will play you should be able to see the game plays smoothly at first, but then over time it starts hitching. over time it gets bad and then starts saying the scene is too complex. i noticed that it really got worse when i built a block. could be totally unrelated.
https://youtu.be/h9kSn1MppXI
processing still has 50 minutes. but once it will play you should be able to see the game plays smoothly at first, but then over time it starts hitching. over time it gets bad and then starts saying the scene is too complex. i noticed that it really got worse when i built a block. could be totally unrelated.
Hello, Engineer,
Could you please check if you have available driver updates? There should be one available as far as we can see from your logs. Could you also please check that the correct GPU is active whenever freezes are present via the Task Manager?
Kind regards,
Keen Software House: QA Department
Hello, Engineer,
Could you please check if you have available driver updates? There should be one available as far as we can see from your logs. Could you also please check that the correct GPU is active whenever freezes are present via the Task Manager?
Kind regards,
Keen Software House: QA Department
I updated to the GPU driver that came out 4 days ago and nothing changed. I loaded the same save game and tried to finish building the drills that I was adding at the end of the video. the game was a slideshow before I could finish building all of them.
I also checked the acer support utility for updates and it said I was up to date on all bios/firmware there too.
I updated to the GPU driver that came out 4 days ago and nothing changed. I loaded the same save game and tried to finish building the drills that I was adding at the end of the video. the game was a slideshow before I could finish building all of them.
I also checked the acer support utility for updates and it said I was up to date on all bios/firmware there too.
top one is windows store version, bottom one is steam version.
no change in performance
top one is windows store version, bottom one is steam version.
no change in performance
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