Unable to initialize game

Harlery shared this bug 10 days ago
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When attempting to launch the game an error message pops up telling me to apply windows updates and install latest graphics updates, both of which I have already done. I have uninstalled and reinstalled the game numerous times on different disks. Attached are reports from DirectX diagnostic tool and the contents of a crash log generated by the game

Replies (3)

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Hello!

Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.

Kind Regards

Keen Software House

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1

Hello Harlery,

Thank you for reaching out and for sharing the log files.

After reviewing the logs, it appears the issue may be related to DirectX. Since you have already updated your OS and GPU, please ensure that there are no pending OS updates related to DirectX. If everything is up to date, try reinstalling the DirectX End-User Runtime from this link to fix any missing or corrupted DirectX files.

Once you've done that, follow these steps as well;

Verify your game files in Steam

  • Right-click on Space Engineers in Steam Library → Properties → Installed Files → Verify Integrity of Game Files (wait till all files are verified completely)

Delete SpaceEngineers.cfg file

  • It means your game configuration will be deleted
  • You can access your SpaceEngineers.cfg by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.

Delete ShaderCache folder

  • Same access as SpaceEngineers.cfg

Launch the game from Steam and check if the issue persists.

If the issue continues, open AMD Radeon Settings → Switchable Graphics → Add SpaceEngineers.exe → Set to High Performance.

Relaunch the game and see if the issue is resolved. If the issue persists, please send us the latest log files.

Kind Regards,

Keen Software House: QA Department

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Unfortunately this did not seem to work, I still receive the same message to update windows and drivers. I followed the steps to try reinstalling diretx but received a message than an equivalent or newer version was already installed, so no action was taken. I then attempted to remove the files D3D12 from the sys32 folder and try again, after restarting my machine and attempted the install again. This time new components were installed and initialized but I failed to write down the names of what was installed. I restarted my machine again and moved on to remove the .cfg files but they did not appear in the spaceengineers folder in the roaming directory, nor did the shadercache folder. I then moved on to assign spaceengineers.exe to high performance priority in both the windows graphics settings and amd adrenaline software, neither of which seemed to have any effect. One thing I have been noticing is that when the game starts, the cursor appears to flash multiple times before the unable to initialize message appears as though some process is attempting to start and failing multiple times. I have attached multiple screenshots as well as crash logs and VRageRender logs that are also generated

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