wont people join my game because of wrong version glitch
Need More Information
i invited my friend to join my game but he got the message saying he needs the series x/s version of space engineers but when we looked in the store this version of the game does not exist. I would assume its a glitch of some sort from the most recent update but id like to see it fixed thanks
we just found a work around and found out that it only happens when i invite him through xbox not when he joins through join game menu but it only occurs on space engineers as invites work on other games
we just found a work around and found out that it only happens when i invite him through xbox not when he joins through join game menu but it only occurs on space engineers as invites work on other games
Hello, Engineers.
Sorry to hear you're experiencing issues.
Could you please tell us which version of the game do you currently have and which version does your friend? You should see the number in the bottom right corner in the Main Menu.
Is it 1.203.630 b3 RETAIL for both?
Would it be possible to share a picture of the error message you're seeing?
Kind Regards,
Keen Software House: QA Department
Hello, Engineers.
Sorry to hear you're experiencing issues.
Could you please tell us which version of the game do you currently have and which version does your friend? You should see the number in the bottom right corner in the Main Menu.
Is it 1.203.630 b3 RETAIL for both?
Would it be possible to share a picture of the error message you're seeing?
Kind Regards,
Keen Software House: QA Department
hi yes we are both on the same version
hi yes we are both on the same version
Hello, Engineer.
Could you tell us which consoles are you and your friend using? You might also want to check your privacy settings on both consoles and check if you're not restricted for cross-platform play. It is located in Settings/Account/Privacy/Xbox privacy/View details and customize.
Kind Regards,
Keen Software House: QA Department
Hello, Engineer.
Could you tell us which consoles are you and your friend using? You might also want to check your privacy settings on both consoles and check if you're not restricted for cross-platform play. It is located in Settings/Account/Privacy/Xbox privacy/View details and customize.
Kind Regards,
Keen Software House: QA Department
I use both the series x and the series s as I travel back and forth between home and university my friend only uses the s and I experienced the bug on both consoles I also tried it with a different friend who is on the series x and had the same issue.
I use both the series x and the series s as I travel back and forth between home and university my friend only uses the s and I experienced the bug on both consoles I also tried it with a different friend who is on the series x and had the same issue.
Hello, Engineer,
Could you please send us logs? Please send from both devices, one attempting to join and one hosting.
To send logs, you can follow those steps:
Thank you for your patience,
Kind regards,
Keen Software House: QA Department
Hello, Engineer,
Could you please send us logs? Please send from both devices, one attempting to join and one hosting.
To send logs, you can follow those steps:
Thank you for your patience,
Kind regards,
Keen Software House: QA Department
hi sorry for taking a while to respond I've been really busy but I have just uploaded the log now from my series x if it is needed i can do another on my series s when I return to university. thanks.
hi sorry for taking a while to respond I've been really busy but I have just uploaded the log now from my series x if it is needed i can do another on my series s when I return to university. thanks.
Hello, Engineer,
Could you please tell us what details you've put into the submission form? We've been unable to find any logs associated with the email you are registered on this website under.
Kind regards,
Keen Software House: QA Department
Hello, Engineer,
Could you please tell us what details you've put into the submission form? We've been unable to find any logs associated with the email you are registered on this website under.
Kind regards,
Keen Software House: QA Department
Hello, Engineer,
Just to clarify, you said the issue only happens when you invite via Xbox. We assume that means via the Xbox overlay after pressing the X button. What happens if you invite your friend via the Player screen for example?
Kind regards,
Keen Software House: QA Department
Hello, Engineer,
Just to clarify, you said the issue only happens when you invite via Xbox. We assume that means via the Xbox overlay after pressing the X button. What happens if you invite your friend via the Player screen for example?
Kind regards,
Keen Software House: QA Department
Replies have been locked on this page!