wont people join my game because of wrong version glitch

we just found a work around and found out that it only happens when i invite him through xbox not when he joins through join game menu but it only occurs on space engineers as invites work on other games

Hello, Engineers.

Sorry to hear you're experiencing issues.

Could you please tell us which version of the game do you currently have and which version does your friend? You should see the number in the bottom right corner in the Main Menu.

Is it 1.203.630 b3 RETAIL for both?

Would it be possible to share a picture of the error message you're seeing?

Kind Regards,

Keen Software House: QA Department

hi yes we are both on the same version

Hello, Engineer.

Could you tell us which consoles are you and your friend using? You might also want to check your privacy settings on both consoles and check if you're not restricted for cross-platform play. It is located in Settings/Account/Privacy/Xbox privacy/View details and customize.

Kind Regards,

Keen Software House: QA Department

I use both the series x and the series s as I travel back and forth between home and university my friend only uses the s and I experienced the bug on both consoles I also tried it with a different friend who is on the series x and had the same issue.

Hello, Engineer,

Could you please send us logs? Please send from both devices, one attempting to join and one hosting.

To send logs, you can follow those steps:

1. Reproduce the issue by attempting to join a game or have your game be joined
   
2. Press Y on gamepad or F1 on keyboard in the Main Menu or Pause Menu to open Help screen
3. Open section Report issue
4. Fill up email address (required) and description (optional)
5. Press ‘Send report’ to send it
6. Update this thread with details filled in the report for us to be able to identify it. Please don't forget this step as we cannot find your logs without it.

Thank you for your patience,

Kind regards,

Keen Software House: QA Department

hi sorry for taking a while to respond I've been really busy but I have just uploaded the log now from my series x if it is needed i can do another on my series s when I return to university. thanks.

Hello, Engineer,

Could you please tell us what details you've put into the submission form? We've been unable to find any logs associated with the email you are registered on this website under.

Kind regards,

Keen Software House: QA Department

Hello, Engineer,

Just to clarify, you said the issue only happens when you invite via Xbox. We assume that means via the Xbox overlay after pressing the X button. What happens if you invite your friend via the Player screen for example?

Kind regards,

Keen Software House: QA Department