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Space Engineers Xbox SupportTopicBug
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SE Randomly closing for everyone in the non-dedicated server.

Zbiskó Péter Noel shared this bug 8 months ago
Solved
  1. hi, so i have a technical issue with SE, i started playing with 2 of my friends two days ago and it was already kinda weird because sometimes the game would close itself without any error (i got the microsoft store edition because of xbox game pass on pc) and yesterday the crashing/closing got much worse, basically someone would crash every 20 minutes and with no crash report or error messages, we dont know what to do. we installed the latest graphic drivers,latest c++ and directx but with no luck. (one of my friends has 32gb of ram and he's still crashing so i dont think thats the problem)

1 I have the same bug

Replies (3)

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Space Engineers Support ● 8 months ago

Hello!

Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.

Kind Regards

Keen Software House

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Keen Support ● 8 months ago

Hello Engineer,


Sorry to hear you're experiencing issues.

Could you please tell us more about the server you're using? Are there any mods present on the server? Is it one of out official servers, server you run or a community server?

Could you please attach a log file? You can find them in C:\Users\*your username*\AppData\Roaming\SpaceEngineers folder. Please attach a log file dated at the same time as the latest crash.


Kind regards,

Keen Software House: QA Department

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Zbiskó Péter Noel ● 8 months ago

we are using a non-dedicated server which my friend is running(so multiplayer). the problem is 99% with the xbox game pass edition because my friend bought it from steam and the crashing all stopped. there are no mods present on the server.(one of the logs i attached is from my friend's pc and one is from mine)

Files: SpaceEngineers_20240304_183524651.log SpaceEngineers_20240304_173345767.log
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Keen Support ● 8 months ago

Hello Engineer,


Since it's a server you're running with your friends, please share the server logs as well.

Could you also tell us if the crash is happening at any specific time after any specific action taken by one of the players?


Kind regards,

Keen Software House: QA Department

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Zbiskó Péter Noel ● 8 months ago

the problem was solved by buying the game on steam.

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Keen Support ● 8 months ago

Hello Engineer,


Thank you for letting us know. We will close this thread. We'd like to mention that we're working hard to address all crashes with new releases.


Kind regards,

Keen Software House: QA Department

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