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Trouble with last upgrade
Solved
Some days ago I purchased the Fiber Suit pack and then I started to use the new skin.
Today I was playing SE when the upgrade notification pops up and so I saved the game, closed, opened Steam launcher and let the upgrade start. Completed the process I started the game again but when I load my saved game - SURPRISE! - I've become invisible!
I'm still able to play but the avatar is no longer visible. I've tried to change the skin again from both Start Menu and Medical Room but with no results... only my tools are visible now!
I have the same bug
Hello, thanks for your report.
Unfortunatelly we need more information to reproduce this.
In the meantime, have you tried deleting your shadercache folder and or mipmapcache files from SpaceEngineers Appdata folder?
The steps are:
If that helped, then please let us know, if it did not, then please send us your dxdiag and the spaceengineers log and config file.
Both log and config file can be found in the same appdata folder.
Hello, thanks for your report.
Unfortunatelly we need more information to reproduce this.
In the meantime, have you tried deleting your shadercache folder and or mipmapcache files from SpaceEngineers Appdata folder?
The steps are:
If that helped, then please let us know, if it did not, then please send us your dxdiag and the spaceengineers log and config file.
Both log and config file can be found in the same appdata folder.
Thank you for your cooperation.
Can you please update to the latests drivers for your graphics card?
And you can get dxdiag by windows+r type dxdiag and confirm. A utility is going to be launched which gathers data from your computer about the drivers and various other things. You can then click on the button Save all information and save it as a text file. You can then upload the text file here. But please do so only after updating the drivers.
Thank you for your cooperation.
Can you please update to the latests drivers for your graphics card?
And you can get dxdiag by windows+r type dxdiag and confirm. A utility is going to be launched which gathers data from your computer about the drivers and various other things. You can then click on the button Save all information and save it as a text file. You can then upload the text file here. But please do so only after updating the drivers.
Il 20 marzo 2020 alle 0.49 support@keenswh.com ha scritto:
Il 20 marzo 2020 alle 0.49 support@keenswh.com ha scritto:
I applied the previous email instructions, but the problem is not solved. Here are the dxdiag, log and config files
Il 20 marzo 2020 alle 16.50 support@keenswh.com ha scritto:
I applied the previous email instructions, but the problem is not solved. Here are the dxdiag, log and config files
Il 20 marzo 2020 alle 16.50 support@keenswh.com ha scritto:
We are investigating it.
Please see this thread: https://support.keenswh.com/spaceengineers/general/topic/character-nonexistning
Closing this thread as duplicate.
We are investigating it.
Please see this thread: https://support.keenswh.com/spaceengineers/general/topic/character-nonexistning
Closing this thread as duplicate.
Hello,
problem should be fixed in new update 194.083. Please let me know if everything works as expected. Thanks for your patience.
Hello,
problem should be fixed in new update 194.083. Please let me know if everything works as expected. Thanks for your patience.
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