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Space Engineers crashes on startup

Zachary Giersch shared this bug ago

Won't Fix

I tried everything suggested in the forums online about trying to fix this problem. I have not played in a while and tried seeing which update might be the problem and reverting back to 1.196 the game runs just fine, but everything afterwards the game crashes on startup. In one of the forums I did find this link which allowed me to play the game after a second attempt with it. My logs are also attached.

https://support.keenswh.com/spaceengineers/pc/topic/critical-v1-197-1-game-unplayable-crashes-to-desktop#comment-46580

Files:

I have the same bug

Replies (3)

Laura K ●

Hello, Zachary!

Sorry to hear you're experiencing this issue. I can't actually see a crash in your log file or an exception. What actually happens? Is it a black screen and you need to kill the process?

There is an issue with startup which is fixed by doing the below which may be worth a try.

Add -skipintro into the game launch options
Renaming / Deleting "\Steam\SteamApps\common\SpaceEngineers\Content\Videos" folder

If this does not help, I will put our usual first steps to helping an array of issues. Please work through these and let me know how you get on :)

Verify your game files in Steam

Right click on Space Engineers in Steam Library → Properties → Local Files → Verify Integrity of Game Files

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Delete SpaceEngineers.cfg file

It means your game configuration will be deleted
You can access your SpaceEngineers.cfg by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.

Delete ShaderCache folder

Same access as SpaceEngineers.cfg

Back up your whole Space Engineers Roaming folder and delete it
Restart Steam
Reinstall VC Redist 2017
Update graphic drivers
Reinstall the game
Make sure your operating system is fully updated

Kind Regards

Laura, QA Department

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George Bostel ●

Dear Keen,

I have the same issue as above since update 1.199.023

I have checked .net, c++ and direct-X, GPU driver, windows update, reinstalled the game with deleting left over folders manually, and even tried -skipintro , all to which with no luck.

Please Help.

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Laura K ●

Hello, George!

Sorry to hear this. Could you please supply a copy of your log for this?

You can access your log files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.

Kind Regards

Laura, QA Department

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George Bostel ●

I have generated a new ticket and already provided logs to the ticket with your collogue Ondrej Borz already dealing with

Thank you for responding though

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George Bostel ●

https://support.keenswh.com/spaceengineers/pc/topic/space-engineers-crashes-at-startup

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Laura K ●

Hello, George!

Thank you for letting me know :)

Kind Regards

laura, QA Department

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QA KeenSWH ●

Hello, Engineer!

Because there is no new comment from you, and we are unable to reproduce the issue on our own, I will close this thread now as outdated.

If you or any other player will experience this issue again, please make a new thread and provide all needed info there.

Thank you for understanding.

Kind Regards

Keen Software House: QA Department

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