screen saver / sleep mode
ok, so im playing/hosting a non dedicated server with a couple of friends, if im busy and have to go AFK i leave the game running for them to play. for some reason this game doesnt stop my screen from going to sleep (all other games will stay as i left them I.e PC state wont change no matter how long i leave it). that isnt the main issue though. Once i return and i move my mouse to wake the computer im met with a plain white box and its as if the game isnt even running. there is nothing on task bar and if i go to task manager it says the game isn't running even though it is as my friends are still playing it their side without any issues. the only way i can fix it is to exit steam, which disconnects my friends from the game, then after some time the white box will close enabling me to restart steam and then the game
I have the same bug
i been having this issue for the last few months.
i turn off all power saving features both in windows and Bios. and SE still makes my Screen go to sleep.
i been having this issue for the last few months.
i turn off all power saving features both in windows and Bios. and SE still makes my Screen go to sleep.
Hello, Engineer!
Thank you for your feedback! Your topic has been added between considered issues.
Please keep voting for the issue as it will help us to identify the most serious bugs.
We really appreciate your patience.
Kind Regards
Keen Software House: QA Department
Hello, Engineer!
Thank you for your feedback! Your topic has been added between considered issues.
Please keep voting for the issue as it will help us to identify the most serious bugs.
We really appreciate your patience.
Kind Regards
Keen Software House: QA Department
I have this same issue. I find that when it happens the only way i can close space engineers is under task manager. The game no longer has a button on task bar and is not in the top portion of the task manager for running programs. Itstead I find it well down the list in the "Processes" section. When this happens, Alt-Tab will not even recognize the game as running (since it has been converted to a process instead of a program running).
I have this same issue. I find that when it happens the only way i can close space engineers is under task manager. The game no longer has a button on task bar and is not in the top portion of the task manager for running programs. Itstead I find it well down the list in the "Processes" section. When this happens, Alt-Tab will not even recognize the game as running (since it has been converted to a process instead of a program running).
I have had the same issue as the op for over a year, it's somewhat refreshing to see newer reports of this issue... and somewhat depressing as well. LOL!
I have had the same issue as the op for over a year, it's somewhat refreshing to see newer reports of this issue... and somewhat depressing as well. LOL!
Hello, All!
I appreciate this thread is quite old. Is this still a problem that persists for you or has this been resolved? We have had a number of updates since your post and are now on 197.180 so this may have been resolved. Please let me know and I can close this for you if required :)
Kind Regards,
Laura QA Department
Hello, All!
I appreciate this thread is quite old. Is this still a problem that persists for you or has this been resolved? We have had a number of updates since your post and are now on 197.180 so this may have been resolved. Please let me know and I can close this for you if required :)
Kind Regards,
Laura QA Department
Yes this still happens for me on most recent build. I tend to not go away long enough for it to happen much anymore. It can still happen if I alt tab out to look at a webpage or something but not every time.
Yes this still happens for me on most recent build. I tend to not go away long enough for it to happen much anymore. It can still happen if I alt tab out to look at a webpage or something but not every time.
Hello, David!
Thank you for confirming. Is this within Windows 10 sleep function? E.g. 25 minutes it will go to sleep? Once this has then gone to sleep, do you leave it a lot longer than the 25 minutes and then it is an issue? Any further information would be a huge help :)
Kind Regards
Laura, QA Department
Hello, David!
Thank you for confirming. Is this within Windows 10 sleep function? E.g. 25 minutes it will go to sleep? Once this has then gone to sleep, do you leave it a lot longer than the 25 minutes and then it is an issue? Any further information would be a huge help :)
Kind Regards
Laura, QA Department
Hi there late back to the party sorry. I hadn't played the game in a while but came back to it about 8 weeks ago. Played it for roughly a month and haven't now for about another month. I didn't notice that the game still causes the original problem tbh. There were a couple of times I left the game running then came back but it seemed ok.
For what it's worth. I'm running on a ryzen 5 1600 with a gtx 1080 , 16gb of ram. Dual monitors, first is a 28 inch 1440p at 144hz second is a 32 inch 1080p running at 60hz. First using display port second using hdmi. All drivers/software up to date.. power settings on performance, pc never sleeps. It's either on or off
Hope that helps
Hi there late back to the party sorry. I hadn't played the game in a while but came back to it about 8 weeks ago. Played it for roughly a month and haven't now for about another month. I didn't notice that the game still causes the original problem tbh. There were a couple of times I left the game running then came back but it seemed ok.
For what it's worth. I'm running on a ryzen 5 1600 with a gtx 1080 , 16gb of ram. Dual monitors, first is a 28 inch 1440p at 144hz second is a 32 inch 1080p running at 60hz. First using display port second using hdmi. All drivers/software up to date.. power settings on performance, pc never sleeps. It's either on or off
Hope that helps
Hello, All!
I really appreciate everyone's input. I just wanted to let you know that I am still trying to reproduce this issue and taken everyone's information onboard. I was hoping to see something obvious in common but can see a range of monitor counts, GPU's etc. I will keep trying to reproduce this but you're not being forgotten :)
Kind Regards
Laura, QA Department
Hello, All!
I really appreciate everyone's input. I just wanted to let you know that I am still trying to reproduce this issue and taken everyone's information onboard. I was hoping to see something obvious in common but can see a range of monitor counts, GPU's etc. I will keep trying to reproduce this but you're not being forgotten :)
Kind Regards
Laura, QA Department
Wow this happens with me too sometimes if it shuts off screen. My settings are 3 min to turn off screen and 5 min to go to sleep.
I use two screens, resolution 1024 x 768, 8 GB ram, and the GPU is GTX 745 refreshing at 60 Hz. Both monitors are the same 15 inch LCD displays with standard dynamic color range. Drivers aren't completely up to date but I'm updating them now and will see if that changes anything
The processor wouldn't have anything to do with it, right?
Wow this happens with me too sometimes if it shuts off screen. My settings are 3 min to turn off screen and 5 min to go to sleep.
I use two screens, resolution 1024 x 768, 8 GB ram, and the GPU is GTX 745 refreshing at 60 Hz. Both monitors are the same 15 inch LCD displays with standard dynamic color range. Drivers aren't completely up to date but I'm updating them now and will see if that changes anything
The processor wouldn't have anything to do with it, right?
I haven't experienced such bug in SE but I do believe I know what might be the cause of it.
You see when your computer is inactive for some time (no input from user) it goes into power saving mode. It does this by preforming several steps like throttling down the CPU or even powering down some of its cores. It also powers down the graphics card. This you can detect when your monitor looses the signal and goes into its own Stand-By mode.
And the latter is what is causing this problems. Why? When graphics card is powered down all render surfaces gets destroyed. So when you come back to your computer the game is still trying to render to rendering surfaces that no longer exists.
Now there are two way to prevent this.
One is to notify Windows that application require display to be always on using SetThreadExecutionState WIN API
https://docs.microsoft.com/en-us/windows/win32/api/winbase/nf-winbase-setthreadexecutionstate
Another is for SE to properly detect when graphics card goes into power saving mode and when it wakes back up so that game can recreate the needed rendering surfaces. How this is achieved depends on which rendering API the game is using (DirectX or OpenGL).
First solution is much easer to implement but it might lead to Screen Burns. That is why some of the games that do rely on this feature also include their own "screen saver" which makes sure that image on the monitor keeps changing. For instance some games hide the UI and enable a sort of cinematic camera that constantly moves around and thus prevents static image being shown on the monitor.
I haven't experienced such bug in SE but I do believe I know what might be the cause of it.
You see when your computer is inactive for some time (no input from user) it goes into power saving mode. It does this by preforming several steps like throttling down the CPU or even powering down some of its cores. It also powers down the graphics card. This you can detect when your monitor looses the signal and goes into its own Stand-By mode.
And the latter is what is causing this problems. Why? When graphics card is powered down all render surfaces gets destroyed. So when you come back to your computer the game is still trying to render to rendering surfaces that no longer exists.
Now there are two way to prevent this.
One is to notify Windows that application require display to be always on using SetThreadExecutionState WIN API
https://docs.microsoft.com/en-us/windows/win32/api/winbase/nf-winbase-setthreadexecutionstate
Another is for SE to properly detect when graphics card goes into power saving mode and when it wakes back up so that game can recreate the needed rendering surfaces. How this is achieved depends on which rendering API the game is using (DirectX or OpenGL).
First solution is much easer to implement but it might lead to Screen Burns. That is why some of the games that do rely on this feature also include their own "screen saver" which makes sure that image on the monitor keeps changing. For instance some games hide the UI and enable a sort of cinematic camera that constantly moves around and thus prevents static image being shown on the monitor.
Hello, All!
I've been back looking into this again and trying to see if anyone on the Steam forums experiences this with another game as I still am unable to reproduce the issue here. I have seen that some Windows 10 users experience it on the screen itself rather than an application and the suggestions there were to check graphic drivers and also check drivers in the display adapters. Quite a long shot on both these two but would appreciate you trying and seeing if this helps at all. Sorry that I haven't had a cure for this yet.
Kind Regards
Laura, QA Department
Hello, All!
I've been back looking into this again and trying to see if anyone on the Steam forums experiences this with another game as I still am unable to reproduce the issue here. I have seen that some Windows 10 users experience it on the screen itself rather than an application and the suggestions there were to check graphic drivers and also check drivers in the display adapters. Quite a long shot on both these two but would appreciate you trying and seeing if this helps at all. Sorry that I haven't had a cure for this yet.
Kind Regards
Laura, QA Department
Hello, Engineers!
This is a huge long shot but are any of you using Bluetooth keyboards or headsets or anything that may disable or go to sleep at the same time at the monitor? We have an ongoing thread where headset disconnections are causing issues and someone also mentioned a Bluetooth keyboard. It's just a thought that something else may be interfering but as I say, quite a long shot!
Kind Regards
Laura, QA Department
Hello, Engineers!
This is a huge long shot but are any of you using Bluetooth keyboards or headsets or anything that may disable or go to sleep at the same time at the monitor? We have an ongoing thread where headset disconnections are causing issues and someone also mentioned a Bluetooth keyboard. It's just a thought that something else may be interfering but as I say, quite a long shot!
Kind Regards
Laura, QA Department
Hello, Engineers!
Because there is no new comment from you, and we are unable to reproduce the issue on our own, I will close this thread now as outdated.
If you or any other player will experience this issue again, please make a new thread and provide all needed info there.
Thank you for understanding.
Kind Regards
Keen Software House: QA Department
Hello, Engineers!
Because there is no new comment from you, and we are unable to reproduce the issue on our own, I will close this thread now as outdated.
If you or any other player will experience this issue again, please make a new thread and provide all needed info there.
Thank you for understanding.
Kind Regards
Keen Software House: QA Department
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