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"Hotfix" induced crashes
Won't Fix
After the last "hotfix" the amount of crashes increased to the impossible limits. The game is unplayable now. I tried everything. Disabled mods, experimental mode, checking local files, even uninstalling and installing, updating my drivers.
The crashes are severe, I have to reboot my pc after it. Despite the program being closed, it still produces some audio, and won't change the steam status, steam says it's still running
Sending the log files I could find.
I have the same bug
Hello, KIRILL!
Sorry to hear you're experiencing this issue. You mention the hotfix, was this crashing for you previously? Just looking through your logs are you getting an actual crash or is it no closing for you? I was a little confused because you've mentioned crashes but you're getting audio so may not be crashing fully? Is this happening in the same place every time or are you doing the same thing each time to cause this? We would suggest starting with the following in this list but I appreciate you have done some of these. Please let me know how you get on once you have made sure all of these steps have been taken.
Kind Regards
Laura, QA Department
Hello, KIRILL!
Sorry to hear you're experiencing this issue. You mention the hotfix, was this crashing for you previously? Just looking through your logs are you getting an actual crash or is it no closing for you? I was a little confused because you've mentioned crashes but you're getting audio so may not be crashing fully? Is this happening in the same place every time or are you doing the same thing each time to cause this? We would suggest starting with the following in this list but I appreciate you have done some of these. Please let me know how you get on once you have made sure all of these steps have been taken.
Kind Regards
Laura, QA Department
Hello, Laura
Let me clear up my gaming process:
1.Open the steam version of the game
2.Load/create a new world
3.Experience a crash at random moment within 5 minutes from the beginning
4.Crash is followed by a white screen
5.Close the game with a task manager
6.The game is closed, no process is shown in the task manager
7.Steam says it is still running, and yet it does not respond to closing it through the steam app, and audio glitch of game audio is looped through whole process
8. Reboot the machine to get rid of the issues
Rinse and repeat!
Nothing is diiferent if it is in experimental mode or not, mods or not, different game settings
Also tried:
Not working
Hello, Laura
Let me clear up my gaming process:
1.Open the steam version of the game
2.Load/create a new world
3.Experience a crash at random moment within 5 minutes from the beginning
4.Crash is followed by a white screen
5.Close the game with a task manager
6.The game is closed, no process is shown in the task manager
7.Steam says it is still running, and yet it does not respond to closing it through the steam app, and audio glitch of game audio is looped through whole process
8. Reboot the machine to get rid of the issues
Rinse and repeat!
Nothing is diiferent if it is in experimental mode or not, mods or not, different game settings
Also tried:
Not working
UPD: Just loaded the game. Now it is just false graphics card overheat crash
Graphic profile provided by NVidia is used.
SYSTEM INFO:
NVIDIA GeForce GTX 1650
driver version 466.27
Intel Core i5-9300HF CPU @ 2.40GHz
~16 GB RAM free
UPD2: crashes are back
Shortly after I reinstalled VC Redist 2017-2019 and deleted the .cfg file, I had around 20 minutes of crashless gameplay. But as soon I changed the settings and rolled in the NVIDIA visual profile for the game, the crashes were back in 10 or so minutes. I will try tweaking with it more later.
Latest logs attached below
UPD: Just loaded the game. Now it is just false graphics card overheat crash
Graphic profile provided by NVidia is used.
SYSTEM INFO:
NVIDIA GeForce GTX 1650
driver version 466.27
Intel Core i5-9300HF CPU @ 2.40GHz
~16 GB RAM free
UPD2: crashes are back
Shortly after I reinstalled VC Redist 2017-2019 and deleted the .cfg file, I had around 20 minutes of crashless gameplay. But as soon I changed the settings and rolled in the NVIDIA visual profile for the game, the crashes were back in 10 or so minutes. I will try tweaking with it more later.
Latest logs attached below
Hello, KIRILL!
Thank you for providing further information and logs. You mention in the last part of your comment about visual profile, is this the Geforce experience presets? Could I also ask you to clarify what settings were changed?
Kind Regards
Laura, QA Department
Hello, KIRILL!
Thank you for providing further information and logs. You mention in the last part of your comment about visual profile, is this the Geforce experience presets? Could I also ask you to clarify what settings were changed?
Kind Regards
Laura, QA Department
Hello, KIRILL!
I appreciate this thread is quite old. Is this still an issue that persists with you? Are you able to run this without any issues on the lowest graphical setting or does this also run into issues?
Kind Regards
Laura, QA Department
Hello, KIRILL!
I appreciate this thread is quite old. Is this still an issue that persists with you? Are you able to run this without any issues on the lowest graphical setting or does this also run into issues?
Kind Regards
Laura, QA Department
Hello, Engineer!
Because there is no new comment from you, and we are unable to reproduce the issue on our own, I will close this thread now as outdated.
If you or any other player will experience this issue again, please make a new thread and provide all needed info there.
Thank you for understanding.
Kind Regards
Keen Software House: QA Department
Hello, Engineer!
Because there is no new comment from you, and we are unable to reproduce the issue on our own, I will close this thread now as outdated.
If you or any other player will experience this issue again, please make a new thread and provide all needed info there.
Thank you for understanding.
Kind Regards
Keen Software House: QA Department
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