Ghost issue : Falling through planets/blocks

Upside Down shared this bug 22 months ago
In Progress

I found a bug that happen sometime on my server.


When the server reaches around 18Go - 20Go of RAM usage the "Ghost Issue" (sexy name) starts.

Players will fall through ground of planets and ships.


So the only thing I found is this RAM usage, always almost the same when it happens.

Hope I helped you devs.

Comments (77)

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This is a very annoying bug, requires a restart of the server.

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Need help for solve this problem ..

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Hello, Engineer!


Thank you for your feedback! Your topic has been added between considered issues.

Please keep voting for the issue as it will help us to identify the most serious bugs.

We really appreciate your patience.

Kind Regards

Keen Software House: QA Department

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wtf

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I think now that there is a RAM leak when players are mining on the server, and when it reaches 18 go, ghost issue happen

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Same issue, but lower RAM usage: "Ghosting" starts at around 12GB usage out of 32GB available mem.

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Do you run torch on your server? We (Upside Down) do, so it'd be nice if we could identify it as a torch issue.


We have 64GB of server RAM, so that's probably why we get it on slightly higher usage.

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Nope it's a vanilla issue. We don't use torch (by now..)

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On UD server it was before the transfer to Torch. After Torch the bug is still there

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Very annoying bug, server has to be restarted so that it works normally but when you have 28 people only the RAM usage goes through the roof...

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Extremely irritating bug! I lost a lot of stuff because of restarts and then me having to respawn because of me dying or timing out. #FixGhosting

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I have the same bug

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I encountered this issue more than once (after restarts) on DS being the only player connected and doing a lot of work with the Voxel hands. Lots of removing of rock. Creative mode server. The world I'm using is one that was created well before the Asteroid clusters update several months ago. I run only 4 mods on the server: Air leak, detailed blocks, bunk beds, and data center. I'm admin on my server

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When this happens I fall through the planet. If I fly over and get into a vehicle that's parked (cockpit), the vehicle and I inside fall through the planet.

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I fall through too but on solo, i can still walk, but my character gets covered up by "the ground"

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I'm pretty sure it has to do with many people or ships mining at the same time, had this bug on solo server with a lot of miners going and on multiplayer server because many people are mining. The bug does not occur as soon as everyone stops mining. (only a server restart fixes this!)

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it happens to me everytime i start a game in creative mode

i fall through the planets ground and ''noclip'' through every object and terrain

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nice pfp m8 ;)

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It is happening in single play as well... game restart does not fix it. "New game" works until you start mining then breaks.

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I have had this several times recently.. I Play solo . I am playing a game i was playing before the big update. I've never had this issue before the update, but now. It happens quite regularly now. I have been considering copying my constructs to a fresh game. or just flat start a fresh game, I tried deleting my elector cable. a 3.5 km of heavy blocks, and other large constructs, but i still have the problem afterwards.

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Watching W4sted's latest video, same issue once they start mining voxels- characters phase through grids and voxels- fixed with a reload but happens again fairly quickly if they drill or mine any more voxels.

tenor

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I put in about 100 hours of single player and decided, "hey, I think I'll try MP" and over the course of the last two days I have experienced this at least three times. I'm currently huddled in the cockpit of my rover (which is thankfully connected to my base) waiting for the server to restart. Playing a non-playable game is unsurprisingly not fun.

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The game is literally broken after every major update, that's why I liked it more when we got weekly updates, so everything would get fixed sooner, also more content.

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I put in all weekend to setup my base and now my base, all ore, all ships, everything is gone. Server Restart didnt fix it. I will stop playing. Please pull back the game to early access.

I was waiting for this game coming out of early access and now i see its not stable. It should go back into tests until its really stable and those major bugs are fixed. For me as a noob player this is more then major. Its a waste of time, sorry to say that honestly.

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had the same issue!

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Same Here, Ruins game please fix.

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Having the same issue as soon as i get into space. Was playing a moon survival with some friends, and all of the sudden started clipping through blocks and planets after we went into space. making a new save in space did the same instantly. Only way i found to Temporarily fix it was to re install the game, but as soon as i went into space again, it happened again. This makes the whole "Space" aspect of "Space" engineers not playable. I hope this gets fixed soon.

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Hi,

After last update it seems Keen found from where this issue comes. However they fix it in a weird way.

What is the issue here ? When Havok (the physic part of the game) ran out of memory - very quickly since it's a x32 software - the noclipping aka Ghost Issue happens.


How they "fixed" it ? When it ran out of memory, the game knows, it will basically crash the server before restarting it. Ok that works it fixes the ghost issue. But is there not a better way ?


Let's hope Keen finds a way


Regards,

UD

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I was thinking along the line of

Mesh vs Sculpt vs Prim ;) but that would mean a Full Game Layover Wow. Not going to happen. Hope they make the Next Grid differnt. No change is going to happen anytime soon is what i'm saying. and i dont think the game masters can even fix this issue. Its just the old way the game is. untill they make a new game updated, ill be sure to come back

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I played a lot of hours and the problem is somehow fixed, the moment i start falling into the planet there is a fix that pulls me out and brings me back over the surface. This kind of fixes the major problem, so iam not loosing everything anymore. So the main issue of having collision problem is still there.

While mining manually some of the rocks also just fall through the surface and they wont get pulled back, no big deal.

Right now i enjoy playing Space Engineer. There are other things but nothing major or serious enough to make the game unplayable. So keep up the good work !


Sometimes the server are getting mad, so i cannot walk on light armor anymore or even get killed by walking through doors. But then the server restarts and its looking better after that. I also have running a dedicated server and 3-4 times a day i get a bluescreen crash and the system needs a full restart. But this might be a local problem with win7. My Server has 32 Gb Ram, and the dedicated server is not using it ? I need more information about servers, i think. I probably will upgrade to win10 first.

As i have read the software is upgrading itself to 64 bit version and should be able to use the full memory to not getting into memory issues anymore, is that right ?

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Now lets say you fall to your death then you can somehow get over it, But then here comes a Roll back restart on the server, Now this happens every 30-1 hour and the roll backs removes all your work! would you still play? Join CA #1 Ca #2 then come back here and change your post ;)

I use Windows 10 Pro

Processor: Intel(R) Core i7-4790 CPU @3.60GHz 3.60 GHz

64-bit Operating system, x64-based processor

Graphics Radeon (TM) RX 480 Graphics

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I don't think it's related to server RAM usage--at least for me, this is just how planets are at all times, including the tutorial missions. All trees appear to be floating, I fall through the ground, and occasionally hit an invisible wall when flying around near where the surface should be. I haven't noticed any time yet where planets actually work at all.

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For me this bug looks like its fixed, i have not experient problems anymore which causes my base or my cars crash into planets.

And I had that only on multiplayer servers, specially on Keen Servers.

Now i have other problems, my client crashes, when joining a keen server. Its only this game i am playing, other servers are working well. I already wrote a ticket to support.

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the Block Bug is Fixed the falling into the Earth bug is not

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This bug I believe is the one that has caused many rovers to become lost forever to the planet's ground, and whatever's not on a connector/landing gear. Can we get a confirmation that this was fixed by a developer if that's the case with the most recent comments?

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Hello, Engineers!


We would like to thank everyone for your cooperation.


Main issue here should be resolved. If there are any other issues please make a new report.


Kind Regards

Keen Software House: QA Department

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this issue is very much not fixed I am still having this issue today on my server

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i know right, WHAT THE FUCK KEEN

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Currently had this problem for 24Hrs Plus on Embrace The Lag server. Help?

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After a short playing time the char starts to jump in flight (jetpag) and on the ground (run) (want to run up a ramp or go through a door = "endless loop" or describe a curve / semicircle in the air, although you steer straight out, as well as sudden and uncontrollable catapults in all possible directions. This bug has already killed me repeatedly. Restarting the server only fixes the bug for a short time, even my husband has it now more often, even in the ship, so when we sit in the cockpit and fly in space. The bug has occurred since the last update.

Additionally we are also affected by ghosting, Chars and ships lose any kind of collision, if you fall into a block you are trapped in it and can't get out.


Translated with http://www.DeepL.com/Translator

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I just started playing again after taking a year off.. and i have this issue right now.. so not fixed...

I was running the lan and friends sever from the SE menu it started so i then switched it over to a torch server and its still there.. i reboot the server its gone for about 10 minuets...

Ram not maxing out, like said above i start to bounce and so does my son... cant get trough doors or up steps glitch into walls.. but never the ground

..

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what do you mean solved THIS IS NOT SOLVED

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This issue is NOT solved, Players on my server are experiencing this as I write this message.


Keen, step up your game!

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This is happening to me currently, so it seems like the issue is, in-fact, not solved.

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This issue is definitely NOT fixed. Constantly having to restart my game in both single player or multiplayer to temporarily resolve it. I also have observed that the issue is related to RAM usage. I have a 32GB system and once the RAM usage reaches 16GB ghosting and collision issues begin. The collision forces from the blocks also gets stored and released all at once at random. This results in an amusing albeit annoying instance of launching my engineer at 100+m/s into the air or nearest ceiling.

Please fix this issue, having to restart our games or servers every 5-10 minutes is detrimental to playing the game. It's pretty game breaking.

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Not True its a Game Grid issue! its the game its not ANYONES issue other then GAME!

I use Windows 10 Pro

Processor: Intel(R) Core i7-4790 CPU @3.60GHz 3.60 GHz

64-bit Operating system, x64-based processor

Graphics Radeon (TM) RX 480 Graphics

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On Upside Down we have not had this issue lately, despite RAM usage going above the threshold of around 18-20GB of usage that used to cause this.


If however, you are experiencing this issue, make sure your world is vanilla and try again. Also try to see check your RAM usage and if this is connected to the bug for you or if it is just random.


This bug was fixed, but if it is back it may require another look. Would probably be best to make a new report on it if that's the case, Keen don't tend to look back at old reports or reports marked with "need more information".

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i use Windows 10 Pro

Processor: Intel(R) Core i7-4790 CPU @3.60GHz 3.60 GHz

64-bit Operating system, x64-based processor

Graphics Radeon (TM) RX 480 Graphics

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I have installed 64 Gb of Ram on my my server and on my client, so memory leackages dont hit me so hard, but to be honest, i have stopped playing the game, because it was not running stable enough and i am so tired of loosing progress.

Also i lost my player base just because of all those instabilities and bugs. And i am tired reporting them.

I would give the game another chance if i hear from people that its now rocksolid stable and also mods like solaris run fine.

So i imho i think this game is still in developement.

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I agree with the game still being in development.

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I personally still encounter the problem. Only I would like to understand if it comes from a mod that I use or from the game. I have tried to remove all the mods from the world but I notice that the problem arises again. Am I not an expert but if I deactivate the mods, even their alleged malicious effects are removed?

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I too stopped playing this game due to this Grid issue falling into the Earth. and Roll backs on servers lossing over 30 mins of Building items. and posted bug many times on this site and Steams site. Just sick of it Game ender Bug if you ask me!

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I personally still encounter the problem. Only I would like to understand if it comes from a mod that I use or from the game. I have tried to remove all the mods from the world but I notice that the problem arises again. Am I not an expert but if I deactivate the mods, even their alleged malicious effects are removed?

The video is a light version of the bug, often stepping right through the blocks either with the character alone or with whole ships

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its not the mod! I dont use MODS! and i keep falling into the Earth! walking around the Earth for 5-10 mins on server CA #1 CA #2 gets you under ground! Falling to your Death! I'm new to this game.

I use Windows 10 Pro

Processor: Intel(R) Core i7-4790 CPU @3.60GHz 3.60 GHz

64-bit Operating system, x64-based processor

Graphics Radeon (TM) RX 480 Graphics


This is a Game Grid issue

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look into patch hotfix v187.205.

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its not the mods. i had this in straight up,, no mods installed (i learned from playing minecraft) if you have an issue first see if the issues happen with out anything extra added. (Mods)

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This issue is not fixed. Had some weirdness going on earlier in my singleplayer world where the hitboxes for my station seemed to be slightly offset from the models, which allowed me to poke my head through blocks. It also caused my character to get stuck on a slanted window which killed me.

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OK GAME MASTERS! WOW!!

Ok where do i start. This game is Amazing! I'm New to Space Engineers and this game is a hard game to learn, But also very fun and time consuming. In the meantime i would like to talk about what my issue with this game that i found and i'm sure others are having each day they play.


On server CA #1 over the past 3 weeks I found... Most my time was on CA #1 Falling into the earth many times, Dying many times, Walking around for 5 mins gets you to fall into the earth Dead! no way out if you are out of H2. Aslo game crashes and a Bug in the hydrogen generator not working right. (on/off), and loss of 3 ships 2 of which lost to lag, 1 did'nt have power so server removed it. at least i have a nice looking base by now ;)

After a series of Crashes, Having to Rebuild what i perviously built then again 20-30 minutes later and again, over 1 hour wasted time. Then server crashed and went down for a day, in that time i went to server CA #2, played two days on that server got killed, lost my ship, 2nd day, built up a nice little base, Ran out of H2 tanks due to falling into the earth made more and was walking to ice and i kept falling into the Earth lossing my H2 Bottles, then again flying with the H2 i get after death then having to walk the rest of the way to to get ice only to fall again into the earth! lol. cant get to the ice to get H2 to play your game. So I left the Server CA #2 to Go back to my CA #1 Server i have been playing on for 3 weeks now that has been down after a day. To see i was dead, restarted back at my base, with out my Platinum i got from a Store atm. but at least i still had my Space Credits, so i built all my drills, grinders, Welder, and got my Credits. In that time of 10 mins Server CA #1 Paused and Crashed. I was About to go get the Platinum again. So i came back into game again Yes again. lol while typing in Chat game paused again and crashed within 5 mins... At this point i'm done with Space Engineers and i'm here now Posting this.

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You all know i cant leave this game but Please Fix the issue.

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I fully understand the pain, having a pretty good game which makes really a lot of fun, but then stop playing because of stupid well known bugs which are not fixed by the developers over a year now. Its a shame, they take the money but I as a player dont see any development. I have reported this bug a long time ago and they fixed half of the bug, building some workarounds somehow but as i see from many other players the real reason is not going to be fixed . Very bad.

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i found a youtube Video of this happening in year 2016 lol. https://www.youtube.com/watch?v=LeeMGLDAYP0

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Again Same issue and game keeps Crashing everyone on the server CA #1 With a Rollback! God this game is Not playable

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Was getting help on Steam site, i Joined again trying to get the info on a log file and the CA #1 server keeps Crashing with a Rollback! my god! this is the most Buggy game ever! I'm all Set FIX YOUR GAME! I QUIT!

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ERRR

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Playing on Keen AU #2 I fell through the earth in my wheeled rover (what was I thinking?!?). No thrusters, but general chat was full of fine people, so I just sat in the cockpit of my rover and chatted while it plummeted through the earth.

At about 63km down (a bit over 10 minutes of free fall), it suddenly came to a stop, and I found myself in a cave that was full of other crashed vehicles! A number of drop pods, various unknown signal sources (no longer broadcasting) and a couple of large grid vehicles, all scattered around a cavern in the centre of the earth. I got out of my rover (which was somehow buried in the wall with only its wheels sticking out) and had a look around...

I took a bunch of photos of this strange gehenna of rovers, but they're all over the 2Mb limit I'm allowed to attach :-(


While this was an exciting and somewhat surreal adventure, I'd really rather that we simply didn't fall through the surface of the earth all the time.

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Dude! Now that is some next level weirdness.

All the more reason though for Keen to add Hover engines to the game- all the fun of wheels essentially, but without the phasing into the ground issues...

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They dont have to add more features, they should fix the bugs.

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I don't disagree- they have had years to fix wheels. My point was though that wheels simply may not be fixable ( on multiplayer due to server desync ), so they need a work around if they want to keep the idea of rovers in the game. Also, hover engines make sense for vehicles, considering we have cryopods and jump drives for ships...

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I would like to see the Bug fixed that makes me fall into the earth and fly to the center of the Earth only thing you can do is open your Helm or wait to die while you float to die 10 mins later. Thats a bug that they cant pass up fixing. I dont play this game anymore because of it. Each time i run out of ice or ore and need to go get more i find myself falling to my death. and then add in the Game Roll backs of 30 mins lol Wow. having to build all the item again only for the server to Crash again! sad very sad! I VOTE: FIX THE BUGS BEFORE THEY ADD NEW CONTENT!

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I've lost countless hours, and 5 rover builds by falling through the planet (earthlike) on NA3. I've had both rovers and players (walking) fall through the planet. Please put in some simple boundary checking - my time is worth more than this.

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Noticed that this occurs when game is set to Friends (for me). Host never falls thru but when another player dies his body teleports to the center of the planet (or so it seems). Object also still fall thru the ground sometimes.

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No updates here from Keen in a while... I thought maybe there was a chance that they were prioritizing the more popular bugs, but IDFK what they are doing. All I do know is that there is a nasty case of backlog.

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They could do some teleport system when the game detects that the player is inside the voxel

The game would take the distance from the core relative to the player (ex. 31 km) and then take into account the size of the planet in the files (ex. 120 km) and then subtract the size of the planet by the distance from the core (ex. 120 - 31 = 89 km) and it should put them out that distance opposite of the gravity direction. If not outside voxels, it adds an extra 500 meters to the new point (ex. 120 + 0.5 + 120.5 km from core)

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Long time owner, bought the game 4 years ago??


Anyway, friend raves about game, I decide to play it, I mean it's been out for 6 years.


I fall thru the world in the 1st hour.


How? I was hitting a phantom object, I couldn't see. So I thought heck I'll see if I can drill this phantom object! Well I did, and then my client has no update that the voxels moved and I have a new floor, so I fall thru the world, mean time, the server and the clients with a good voxel mesh, see me fall thru the solid floor.


I start hosting my own server, and note... Hrm, it shows a flat plane where I KNOW I dug some ditches. So the voxel map shows flat planes sometimes where there are, rocks, and dips. So Iog out and in, and sure enough there is the REAL terrain.


So my 2 cents. 1 have all collisions server side (Rubber banding sometimes) or 2, find why you voxels are not syncing properly to clients.

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Please someone help my ship is stuck in one place and it wont move please help :

Keen CZ#2

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I am running into this bug all the time on KEEN CZ #2


I found some interesting behaviour on the "texture drop area" - I found one special area (there was several of them) where I consistently falled through the texture (earthlike planet) so i tried to find the boundaries. I was falling with wheeled vehicle, also on feet, but also when flying.

I tried to mine on the boundary and i found, that on the boundary, where i didn't fall through texture, i was able to mine fine (right click or left click mining both fine). But after the boundary, i was not able to mine, but i was able to fly through texture without problems. I also found that boundary was like infinite plane (maybe some overflow?) - it was straight plane where behind this "invisible boundary plane" i was not able to mine. After restart, i was able to mine there, but also texture fallthrough was not occuring on that site.

Hope this may help.

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This bug has always been here and Keen refuses to look into it (or isn't capable of fixing it due to lack of experience/talent?)

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Ahh, yes, I had the same issue a few days ago while testing the new beta, although after a while my character was sent back to the original position, it was quite annoying.

I blame the high ping I have, I play with my brother that lives on the other side of the ocean.

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This bug came back after the last update.

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I've experienced this bug yesterday, the first time in months of playing

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We had a rover race on Keen AU #1 to see if this had been fixed in 1.194. None of the rovers fell through the surface of the world, which is a definite improvement, but individual engineers still did.

One thing that did seem different is that when engineers fell through the surface of the world, we could no longer just jetpack up through the surface, but were instead trapped underneath the ground. Luckily the nearby base had inventory access buried in the ground, so you could jetpack to underneath the base and drop off your stuff before respawning...

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We also experiencing this bug with new update. Alongside with server lagspikes when a player connects to the server or when autosave does it's job.


Regards

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I just experienced this issue as well. Still no word from any DEVS?


Why do they direct us to here and then not respond? Makes no sense. It's been almost 2 years since the last response.


Do they care about anyone that plays this game? Or do they only care about DLC?

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Started playing on a new server and people are reporting this constantly. I've had it happen a few times myself. Very not fixed.

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Falling through the planet constantly single player. I have an overkill system when it comes to the specs needed for this game. WTF Also a different bug. AMD only apparently constant freezing... Come on guys I've been playing since 2013 fix this DAMN game. attached is me playing frostbite.. I fell through and luckily landed on an underground thing but seriously its upsetting.

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I'm Sorry for leaving a rude comment. i was very Frustrated. Please Know that long time fans are having issues, and that leaves a sour taste in our mouths.

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6 Years here....

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Having the same issue on dedicated server with triton World spawn. This happens to every player atleast once per day. Very frustrating. Please fix this asap.

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***Note this is also happening with vehicles both flight and non flight. The ground just starts absorbing them like quicksand. Clearly something is seriously jacked up with the voxels and it needs to be resolved post haste. I get that they are busy working on the beta for console but i see alot of people come into my stream as of late asking about SE and with the lack of resolution on this issue I'm ready to start pointing people away from this. Keen is fixing other little issues but has done nothing with this game breaker.

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This happens on Keen Servers as well. Played there for a vew days but stopped it now because of falling through voxels and grids all the time, very anoying. At the current state consider this game as broken / unenjoyable.

This should never happen to a released game! Fix this as soon as possible AND keep it fixed!

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I've been having the same or similar issue. It has only happened to me on Voxels iirc, and usually if I've been playing for a while/doing a lot in game (possible evidence of high ram usage?). It also only seems to happen to me if I'm moving backwards. If I restart the game completely, the problem goes away for a while. Jetpack still works and I just jetpack up to the "surface" and use the drill to bore back through to topside.

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i am also having the same issue. and the mobile grids i make seem to be able to move but don't show that they did you you cant tell where you are going. i have also had multiple roves fall through the planet and cant retrieve them. Keen please resolve this. i dont know if it is happeneing on other servers that is and not your but your server 6 is the worst as of now.

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My Engineer often falls through planets and stations on their surfaces since the last update

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Same falling through terrain bug here on my dedicated server. Seems much worse since frostbite.

Does not seem to be RAM related on my server as my server RAM usage is constant and never uses all available RAM (I have 32 GB ram and server RAM usage is fairly constant at about 12 GB for 5 player survival world).

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The same on my private DS. I play since few weeks, so do not know if this bug occured before.

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And also of note, logging out then back in again or restarting the server doesn't appear to provide much in the way of temporary protection from this bug on my dedicated server- it can happen again soon after relog/restart.

I read that when this happened in the past that increasing voxel quality in graphics settings would help. But I can still fall through the terrain even with voxel quality set to extreme. I've fiddled with many of the graphics options and server options and I haven't found anything so far that prevents it.

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My friend who helps me with a dedicated server, told me that they had solved it by putting code that added a second layer (literally), that prevented anything from going through the voxel. And guess what. The creator of this solution no longer works with them. It is a pity. A project with great potential, which can fail only due to poor management.

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I was having this issue with the new planet when it was a fresh world/server, locally hosted. I am only using about 12.5 GB of system RAM

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I quit space engineers months ago due to this issue I check in from time to time to see if they're ever going to fix it I guess not since its on going for over a year I'll continue to check in to this topic until this problem is fixed but if it's not fixed I will not return to this game

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I was just considering purchasing the 3 DLC's as they're on sale, but after reading your comment I don't believe I will. I have waited for years for Keen to fix what I think are "core issues" in the game and they haven't. I enjoy the game, but some of these bugs, like this one are a show stopper for me.

I'm a dev myself, and I've made a decision now that I'm not going to support any more "we're releasing the game before it's finished" games. I spend way too much time submitting detailed bug reports, suggestions, editing wiki sites, and on and on with no compensation. I enjoy playing some of these games, but enough is finally enough.

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Good decision NOT to spend any more money into this game. The developers of this game should be punished because of not beeing able to fix this problem now after many years.

And all players should just quit this game.

This could be a wonderful game, but better quit and forget. Its not worth it.

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Server KEEN UK 5

happend to my mobile base today... ( only been working 4 hours on it) .... was driving it around very carefull , and suddenly fell trough the ground... losing P- Grav... then going trough the center of the planet , losing speed to 0 and then falling back.... basicly orbiting the inside of the planet. when i respawn on it, i Instandly die or end up on the surface , an easy fix could be that all objects that hit the center of the planet get respawned at a safe gps spot. with 0 speed ofc.

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I have the same problem sometimes. Then I see the inside of the planet, falling and falling, and when I try to port myself via admin functions (in my private offline solo game) back to the nearby (e.g. to my vehicle), the character falls back into the ground.

Only if I teleport to a completely different place and walk " by myself" to the original place, then it works. But even then there seems to be some kind of "hole" in the ground and you have to be careful not to enrage the Lord Clang.

But what is possible with the jetpack switched on I was able to drill myself from the ground to the surface, a hole in the voxel terrain was not created!

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I had similar happen to me... just walking along, grinding a rouge spider in the face, when I fell through the world.Habit had me hitting the jetpack and I headed back up, only to bounce off the underside of the terrain. Rather than risk further issues, I pulled out my drill and tunneled a fresh hole in my backyard.

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I've seen this happen. I was mining on the moon under ground and my ship blinked into the ground and was half submerged in rock. I think this was on 1.194.083.

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Yep, similar problem.

After recent patch (#?) when logging into game character falls and can walk through built blocks; once character jets away and back a ways, problem is gone.

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I have a similar issue, but not exact.


Single player world, occasionally when I land my ship, the cockpit falls through the ground. After this, ANY player input will destroy any part of the ship underground immediately with exception to the flight seat, it seems like.

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Hello, Engineers!


First of all, we are sorry that you are still experiencing this issue. Thank you for all your information so far.

I have some questions regarding this issue:

  1. Would anyone of you be willing to share a video? The more videos the better.
  2. When experiencing this issue, is it connected also with high memory usage? It doesn't seem to be a rule according to your comments.
  3. Would you say that this issue is connected with modifying voxels heavily? Ship mining, manual mining, using voxel hand.
  4. Could you please share a save of your world (DS / SP / Lobby) where you are experiencing this issue? Only vanilla worlds, no mods.

Any additional information will be greatly appreciated. The more information, the better!


Thank you for your patience.


Kind Regards

Keen Software House: QA Department

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Hi there. I think I could definitely connect mine to high memory usage, and provided I remember, I will submit a video. My issue did not involve modification of the terrain.

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Its is unlikely to be a problem of the client, because I have 64 Gb of Ram. But if Server runs out of memory you probably have to look there, not to the clients. Just my two cents.

I really would like to play the game, but i will wait until this bug is fixed.

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I cannot because my game still has the fucking freeze every 5 min issue

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Yeah, I def had this issue on self hosted MP with like 16+ GB of free memory, so it isn't *always* memory related.


My best guess is that this issue is caused my multiple problems that might be mutually exclusive? Like, it might be memory related on dedicated servers or in other scenarios, but can also be an issue if you have plenty of memory.


Multiple independent contributing factors. I've had a few grids fall "into" planets recently after a crash.


I'll try to pull some clips if I encounter any of these bugs the next time I stream on twitch

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One of the guys on Keen's AU#2 server had it happen yesterday - hopefully you already have access to the data for these servers?

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He got in touch with one of the admnins, Silvrav (sp?), who hauled his ship out of the planet. You may be able to get more details from Silvrav - the ship in question belonged to Jackattack.

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Ok; correction to the above - Jackattack says he didn't fall through the planet, but was teleported straight to the centre of the Earth on a server restart. Rather it was GunnyBogan's rover that fell through earlier this week (3rd or 4th of May).

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No terrain modification in my case - after I fell few times in the same spot, I just decided to build some armor blocks around that area to mitigate the problem. I will try to destroy them and make a video.

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Here is a clip from my stream last night, there are several times this happened during last nights game.


https://clips.twitch.tv/AlluringKathishOysterOhMyDog

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Hi, Space Engineers gave me some meaning and a little hope to my life and I've spent at least 500 hours indulging myself in building, tweaking, testing. Thank you Keen devs!

I really love the conveyor system, how grids are powered, interconnected blocks, block ownership, physics playground, etc. I love this game, so I want to help Keen with bugs. I might have tasted a bit of game development too, so I might also be aware of the difficulties Keen might be having with bugs like these.

Here I've shared (on Dropbox) a recorded video of the terrain problem I'm having along with the system info of the computer which the dedicated server is running on, and my saves, same world but one with mods and another one without: https://www.dropbox.com/sh/pklobo7uhx64y7c/AADEKzjGROcoT0KOznQRwRh9a?dl=0


So,

Not sure if this is a separate problem? Should I start a new thread?

I have a similar problem, SIMILAR but not quite. Similar in that my character fell through the ground, but only limited to terrain, did not fall through ships.

Tried with the official dedicated server, also tried with Torch, same problem persists.

Ships fell into blocks though, but never terrain. My ships sometimes sink into blocks when they are locked to connectors and their positions got "offset" while locked. However, when they are unlocked from connectors they suddenly got sprung into the sensible position and all is fine, I guess.


My main issue that is, at this very moment, making the game completely unplayable (at least, in the current save), is that on my dedicated server, terrain that got modified does not load, or only very partially remembers that it got modified.


Hovering above the ground, it does not appear modified at all, but if I move through it, it appears as though the whole planet is transparent in that area, around the affected part of the terrain, moving around also gets jittery and weird (screenshakes and nausea-inducing for me).


Grids in the affected part also have part of the (already drilled out previously) ground protrude into the blocks.


I play on low settings to avoid overheating my laptop. Granted, I am unable to run my dedicated server on a high-end system either, but I'm only playing with one other friend (who runs the game on high if not max settings) most of the time so it's usually just the two of us and both of us are experiencing the same problem with the terrain. He built his base underground so it's affecting him the most as he can't see the terrain around his base.

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Hello!


Thank you all for your additional information and videos so far! Also thank you @LostMyGrounds for your saves. We will check it.


@LostMyGrounds

Regarding the issue "Ships falling through blocks but not planet", this is a different problem. Please create a new ticket with an attached video and save. Thank you!


Keen Software House: QA Department

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Hi Kateřina Červená. Thanks for responding. I haven't seen my ships falling through blocks recently, so I'm not able to record it, but as soon as I encounter it again I'll create a new ticket.


However I've recorded and uploaded another video on the terrain problem, but from a 3rd person view. I've uploaded into the same folder on Dropbox, but here's a link to it: https://www.dropbox.com/s/dcnhup3orevwi1b/2020-05-15 18-12-41.mp4?dl=0


Hope it helps somewhat.


Also some threads on reddit /r/spaceengineers on the same/similar problem if you need more info:


https://www.reddit.com/r/spaceengineers/comments/ess451/bug_transparent_ground_from_inside_the_caves_ive/


https://www.reddit.com/r/spaceengineers/comments/gfu17a/terrain_problem_anyway_to_fix_this_tried_with_the/ (my thread)


https://www.reddit.com/r/spaceengineers/comments/ghy0nf/help_voxels_autoreset_in_appearance_but_are_still/

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Hello, LostMyGrounds!


I was able to reproduce the issue in the world you provided. Thank you very much! Also thank you for the additional threads, we are still investigating it.


Kind Regards

Keen Software House: QA Department

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This just happened to me. I'm probably an hour into Easy Earth drop pod on Keen server NA#11. Restart happened about 30 minutes ago. I walked away from the computer and the screen saver activated and the Windows logon screen appeared (due to inactivity) only locking the account while the game presumably continued to play in the background. After another ten or fifteen minutes the SE background music shutoff - more power down features of my computer. So a few minutes later I came back to the game resuming exactly where I was with the server continuing on as it should and it didn't kick me off during that time. I was waiting for another drop pod and I saw one that had dropped so I flew to it without dampeners. I hit the ground pretty hard and went through it after the second bounce. With my jet pack still on I went back up hoping to pop back through but I died when my head impacted the surface, and saw my pack fall toward the center of the Earth.


Incidentally, the pod I was looking for was beneath the surface of the Earth also by about 1.5km.

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On official keen server, NA2. On several occasions in the past few days, respawn pod will fall through the earth like planet (haven't tested other planets yet).

Spawned on moon with rover respawn pod, flew to earth like planet. While driving it on the earth like planet surface, the rover and I simply fell through the voxel surface. The server was mostly full (may have had something to do with it).

Spawned on earth like planet with earth respawn pod, quickly converted to a flyer and found a suitable location. Landed and locked the respawn pod to the ground. While chatting, I watched the respawn pod make the landing gear noise and simply fall through the voxel surface (again the server was mostly full, perhaps that had something to do with it).

I spend a lot of time on official servers and most players are staying away from the earth like planet as of late, other players are warning players on the earth like planet about grids falling through the planet. Many players in chat on a regular basis will chat about their ships/rovers/respawn pods falling through the earth like planet, it happens frequently.

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I have reported this bug long time ago and i thought its now somehow fixed.

Today it happened again. I was moving my base to a better place with a car and while i was driving around i fall into surface again and lost everything.


Dear Developers: You are making fancy stuff and DLCs and performance optimizations, but something serious like this bug you are not able to fix. And this is going on for years now.

This is really disgusting. I am really angry with that. Focus !


I dont want apologizes. Dont tell me that you are sorry. You have all informations about this fucking bug. Do something !

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They will not fix this bug - they don't have the capability due to the engine and lack of resource.

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Well everything needs some love if you cant go the direct way. It is possible to build better workarounds.

eg. if you build a sensor so if everyhting which has been fallen into planet will be moved into a safezone or something. It can be coded into the planet build. I can live with workarounds. But just falling into planet and then loose everything i built, thats a nogo !

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Totally agree, even a temporary workaround would be better than nothing.

I really don't think they don't have the capabilities to fix such an issue, I mean, where's the developer that made the planets, the voxel damage system and all the incredible features of this game?


I totally undestand that after 7 (or more?) years developing a game, managing code can be hard, I worked for little over a year on an unfinished game and I'm already having problems looking at the code after a few months without working on it, but if I'd work full time on that I'd sure be able to figure out how to solve a problem.

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This problem has persisted since the release of planets and Keen insists that this bug doesn't exist.


I'm sure the fix or workaround is easy, but we'll never get one as long as they got such lazy and self entitled devs.

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Hello, everyone!


Thank you for reporting these issues to us.


We have already reproduced some of the cases that are causing this issue (thank you LostMyGround again) and they are waiting to be fixed. Also several bugs that caused this issue have already been fixed. However there are still some other cases in the game that cannot be easily reproduced. Some of them are random and therefore more difficult to find and fix.


We still welcome all possible information (including your saved worlds, videos etc.) that could help us fix this issue.


Thanks again and we appreciate your patience.


Keen Software House: QA Department

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Look for slow connections and laggy servers. It is more likely that it happens when server load is heavy. IMHO sometimes it just cannot keep up and once something is below ground it starts reaction very strong which result in explosions and/or falling into the planet.

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I have purchased 2 Dedicated Servers from different hosts. There are only 2 active players. This has happened on both servers after considerable mining to build an underground base. On each server (different providers - Streamline and Nitrado) the rendering would start to correct itself shortly after restart/joining the game until finally not working. This is a gamebreaker and very unfortunate.

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<For what it's worth; the following changes have fixed my issue, not sure how other aspects of gameplay will be affected but the underground bases are rendering correctly atm. Hope this helps others.


<PlayerCharacterRemovalThreshold>1</PlayerCharacterRemovalThreshold>

<VoxelTrashRemovalEnabled>true</VoxelTrashRemovalEnabled>

<VoxelPlayerDistanceThreshold>0001</VoxelPlayerDistanceThreshold>

<VoxelGridDistanceThreshold>0001</VoxelGridDistanceThreshold>

<VoxelAgeThreshold>1</VoxelAgeThreshold>

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This happened to me twice on servers and once in solo survival. So, how do I go about a refund on Steam? lol hating this buggy game.

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With big mass of ship (> 80 000 000 kg) on planetes (especially with high gravity like 5.0 G), could happen voxel sink.