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Game crash
Solved
Hi,
My game is crashing every time I opened it just after the launching window i tried everything uninstall and reinstall the game, I made all the update for the pilot. It is doing it since 3 days ago now and it was not doing it before
sorry for my english
Thanks
I have the same bug
Hello, Grifdacier,
thanks for letting us know and we are sorry that you are experiencing this issue.
However, from the log, I can see that you have problem with vcredist.
Please do the following in order to fix your issue:
Go to this website, download right package for your system and reinstall it on your PC.
That should solve the issue.
Please let me know if that worked for you.
Kind Regards
Keen Software House: QA Department
Hello, Grifdacier,
thanks for letting us know and we are sorry that you are experiencing this issue.
However, from the log, I can see that you have problem with vcredist.
Please do the following in order to fix your issue:
Go to this website, download right package for your system and reinstall it on your PC.
That should solve the issue.
Please let me know if that worked for you.
Kind Regards
Keen Software House: QA Department
Hello, Grifdacier,
thanks for letting us know and we are sorry that you are experiencing this issue.
However, from the log, I can see that you have problem with vcredist.
Please do the following in order to fix your issue:
Go to this website, download right package for your system and reinstall it on your PC.
That should solve the issue.
Please let me know if that worked for you.
Kind Regards
Keen Software House: QA Department
Hello, Grifdacier,
thanks for letting us know and we are sorry that you are experiencing this issue.
However, from the log, I can see that you have problem with vcredist.
Please do the following in order to fix your issue:
Go to this website, download right package for your system and reinstall it on your PC.
That should solve the issue.
Please let me know if that worked for you.
Kind Regards
Keen Software House: QA Department
Thank you for the solution my game is now working just fine I may have deleted the file when i was doing a clean up of the computer
Thank you for the solution my game is now working just fine I may have deleted the file when i was doing a clean up of the computer
Hello, Grifdacier,
that´s great news! Happy to help.
If you come across any other issue in the game, don´t hesitate to contact us.
Kind Regards
Keen Software House: QA Department
Hello, Grifdacier,
that´s great news! Happy to help.
If you come across any other issue in the game, don´t hesitate to contact us.
Kind Regards
Keen Software House: QA Department
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