Game crashes to desktop during normal gameplay every 5-20 minutes

David shared this bug 2 months ago
Won't Fix

I am not running any mods and I haven't overclocked any of my hardware. My system should have no trouble running the game. I haven't recently upgraded anything. I have gone through all the troubleshooting steps recommended. I have reinstalled the game, C++, graphics drivers and messed with my Pci BIOS settings. Please help me fix this. I just wanna build my brick ships in peace.

Replies (7)

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HALP!!!

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Hello!

Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.

Kind Regards,

Keen Software House

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Hello? This problem persists and i need some help.

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I have now tried messing with my Nvidia control centre settings, a clean install of the game and messing with the in game settings for grass. None of these have worked. Can anyone help?

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Hey guys,

Any help?

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Hello Engineer,

Thank you for reaching out on our forum and for providing the additional log file. We also appreciate you letting us know about the troubleshooting steps you have already tried.

We checked all three logs, and they show a similar access-violation crash occurring in the DirectX 11 rendering process.

We also noticed that the provided logs are not from a completely vanilla session. To help us narrow down the cause, could you please create a completely new world without any modifications and test whether the crash also occurs there?

If the crash also occurs in a newly created vanilla world, please provide us with a fresh log from that session.

Thank you in advance.

Kind Regards,

Keen Software House: QA Department

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Hello Engineer,

As there has been no reply to this thread in some time, we will close it. If you're experiencing this issue, please create a new thread.

Kind regards,

Keen Software House: QA Department

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