Не пускает на некоторые сервера
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Здравствуйте. После обновления у меня и у моего товарища перестало пускать на некоторые сервера помогите решить эту проблему.
Уже делали: Проверку файлов в стиме раз 10
Полная переустановка игры 3 раза
Удалял содержимое папки по адресу AppData/Roamnig/SpaceEngineers
Не чего не помогло
Files:
1018.mp4
I have the same bug
Hello,
thank you for contacting Keen Software House.
What can we help you with?
Support tickets are processed in English.
Please post your response in English.
Kind regards,
Keen Software House
Hello,
thank you for contacting Keen Software House.
What can we help you with?
Support tickets are processed in English.
Please post your response in English.
Kind regards,
Keen Software House
Hello. After the update, some servers stopped working for me and my friend. Help me solve this problem.
We've already done it: Checking files in steam 10 times
Completely reinstalling the game 3 times
Deleted the contents of the folder at AppData/Roaming/Space Engineers
Nothing helped
Hello. After the update, some servers stopped working for me and my friend. Help me solve this problem.
We've already done it: Checking files in steam 10 times
Completely reinstalling the game 3 times
Deleted the contents of the folder at AppData/Roaming/Space Engineers
Nothing helped
Hello,
thank you for your reply in English.
Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.
Kind Regards
Keen Software House
Hello,
thank you for your reply in English.
Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.
Kind Regards
Keen Software House
Hello engineer,
Thank you for writing to us.
If you notice, there is an error in the 'Server Details' of the servers you're trying to join, it likely indicates some issues on the server side. Since these servers are heavily modded, there’s a possibility that either the server files are corrupted or the MODs are incompatible with the game's latest version, which can cause these issues.
Could you please try joining an unmodded server (such as one of Keen's official servers) and see if you can connect successfully? If you can join unmodded servers but experience issues with these modded ones, please try temporarily disabling your antivirus and VPN to see if that resolves the issue.
If the issue persists, we recommend contacting the server admins for further information about their servers.
If you also encounter issues joining unmodded/Keen servers, kindly send us the log files from when the issue occurred,
Kind Regards,
Keen Software House: QA Department
Hello engineer,
Thank you for writing to us.
If you notice, there is an error in the 'Server Details' of the servers you're trying to join, it likely indicates some issues on the server side. Since these servers are heavily modded, there’s a possibility that either the server files are corrupted or the MODs are incompatible with the game's latest version, which can cause these issues.
Could you please try joining an unmodded server (such as one of Keen's official servers) and see if you can connect successfully? If you can join unmodded servers but experience issues with these modded ones, please try temporarily disabling your antivirus and VPN to see if that resolves the issue.
If the issue persists, we recommend contacting the server admins for further information about their servers.
If you also encounter issues joining unmodded/Keen servers, kindly send us the log files from when the issue occurred,
Kind Regards,
Keen Software House: QA Department
At first, I could not connect to the official servers, the same thing happened as with these modified servers, but now I began to be launched there.
it was sent to the Sofa server 1 time after 2 days, and stopped again the next day.
It's just clear that people are playing on the server, 1 more friend came in with us and we couldn't
P.S:I apologize for my English, I communicate through a translator
At first, I could not connect to the official servers, the same thing happened as with these modified servers, but now I began to be launched there.
it was sent to the Sofa server 1 time after 2 days, and stopped again the next day.
It's just clear that people are playing on the server, 1 more friend came in with us and we couldn't
P.S:I apologize for my English, I communicate through a translator
The problem has not been solved yet.how long to wait for a response?
The problem has not been solved yet.how long to wait for a response?
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