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Не пускает на некоторые сервера

Korizfaka shared this bug 2 months ago
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Здравствуйте. После обновления у меня и у моего товарища перестало пускать на некоторые сервера помогите решить эту проблему.

Уже делали: Проверку файлов в стиме раз 10

Полная переустановка игры 3 раза

Удалял содержимое папки по адресу AppData/Roamnig/SpaceEngineers


Не чего не помогло

Files: 1018.mp4
1 I have the same bug

Replies (6)

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Space Engineers Support ● 2 months ago

Hello,

thank you for contacting Keen Software House.

What can we help you with?

Support tickets are processed in English.

Please post your response in English.

Kind regards,

Keen Software House

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Korizfaka ● 2 months ago

Hello. After the update, some servers stopped working for me and my friend. Help me solve this problem.

We've already done it: Checking files in steam 10 times

Completely reinstalling the game 3 times

Deleted the contents of the folder at AppData/Roaming/Space Engineers

Nothing helped

Files: 1018.mp4
Reply
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Space Engineers Support ● 2 months ago

Hello,

thank you for your reply in English.

Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.

Kind Regards

Keen Software House

Reply
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Keen SWH QA Agent 2 ● 2 months ago

Hello engineer,

Thank you for writing to us.

If you notice, there is an error in the 'Server Details' of the servers you're trying to join, it likely indicates some issues on the server side. Since these servers are heavily modded, there’s a possibility that either the server files are corrupted or the MODs are incompatible with the game's latest version, which can cause these issues.

Could you please try joining an unmodded server (such as one of Keen's official servers) and see if you can connect successfully? If you can join unmodded servers but experience issues with these modded ones, please try temporarily disabling your antivirus and VPN to see if that resolves the issue.

If the issue persists, we recommend contacting the server admins for further information about their servers.

If you also encounter issues joining unmodded/Keen servers, kindly send us the log files from when the issue occurred,

  • You can access your log files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.

Kind Regards,

Keen Software House: QA Department

Reply
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Korizfaka ● 54 days ago

At first, I could not connect to the official servers, the same thing happened as with these modified servers, but now I began to be launched there.


it was sent to the Sofa server 1 time after 2 days, and stopped again the next day.


It's just clear that people are playing on the server, 1 more friend came in with us and we couldn't


P.S:I apologize for my English, I communicate through a translator

Files: SpaceEngineers_20241015_13073273.log SpaceEngineers_20241015_18582986.log SpaceEngineers_20241015_22460162.log SpaceEngineers_20241015_131108898.log SpaceEngineers_20241015_134431379.log SpaceEngineers_20241015_134642905.log SpaceEngineers_20241015_134836280.log SpaceEngineers_20241015_135230396.log SpaceEngineers_20241015_142957429.log SpaceEngineers_20241015_144317179.log SpaceEngineers_20241015_175939545.log SpaceEngineers_20241015_202917566.log SpaceEngineers_20241015_203650984.log SpaceEngineers_20241015_213232853.log SpaceEngineers_20241015_223535519.log SpaceEngineers_20241015_223933223.log SpaceEngineers_20241015_233316234.log SpaceEngineers_20241016_004328190.log SpaceEngineers_20241016_010448920.log SpaceEngineers_20241016_010631476.log SpaceEngineers_20241016_011145914.log SpaceEngineers_20241016_012216504.log SpaceEngineers_20241016_012351397.log SpaceEngineers_20241016_012549327.log SpaceEngineers_20241016_013701538.log SpaceEngineers_20241016_013851738.log SpaceEngineers_20241016_015513838.log SpaceEngineers_20241016_20540585.log SpaceEngineers_20241016_021837613.log SpaceEngineers_20241016_040536985.log SpaceEngineers_20241016_054213128.log SpaceEngineers_20241016_105928993.log SpaceEngineers_20241016_113206593.log SpaceEngineers_20241016_124824757.log SpaceEngineers_20241016_130651913.log SpaceEngineers_20241016_135847220.log SpaceEngineers_20241017_095205934.log SpaceEngineers_20241017_231144888.log SpaceEngineers_20241018_002039690.log SpaceEngineers_20241018_022952644.log SpaceEngineers_20241018_025824759.log SpaceEngineers_20241018_091714280.log SpaceEngineers_20241018_102739198.log SpaceEngineers_20241018_103740714.log SpaceEngineers_20241018_134823658.log SpaceEngineers_20241018_160342131.log SpaceEngineers_20241018_164634298.log SpaceEngineers_20241018_191558963.log SpaceEngineers_20241018_195943601.log SpaceEngineers_20241018_215511948.log SpaceEngineers_20241019_13514057.log SpaceEngineers_20241019_15414665.log SpaceEngineers_20241019_082628923.log SpaceEngineers_20241019_095221139.log SpaceEngineers_20241019_103706544.log SpaceEngineers_20241019_110542626.log SpaceEngineers_20241019_120433619.log SpaceEngineers_20241019_200716683.log SpaceEngineers_20241019_201540484.log SpaceEngineers_20241019_211747937.log SpaceEngineers_20241019_212539654.log SpaceEngineers_20241019_213301157.log SpaceEngineers_20241020_005638694.log SpaceEngineers_20241020_101728741.log SpaceEngineers_20241020_175350384.log SpaceEngineers_20241021_12105651.log SpaceEngineers_20241021_100426209.log SpaceEngineers_20241021_111909998.log ббб.jpg
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Korizfaka ● 2 months ago

At first, I could not connect to the official servers, the same thing happened as with these modified servers, but now I began to be launched there.


it was sent to the Sofa server 1 time after 2 days, and stopped again the next day.


It's just clear that people are playing on the server, 1 more friend came in with us and we couldn't


P.S:I apologize for my English, I communicate through a translator

Files: ббб.jpg SpaceEngineers_20241015_13073273.log SpaceEngineers_20241015_18582986.log SpaceEngineers_20241015_22460162.log SpaceEngineers_20241015_131108898.log SpaceEngineers_20241015_134431379.log SpaceEngineers_20241015_134642905.log SpaceEngineers_20241015_134836280.log SpaceEngineers_20241015_135230396.log SpaceEngineers_20241015_135435642.log SpaceEngineers_20241015_142957429.log SpaceEngineers_20241015_144153656.log SpaceEngineers_20241015_144317179.log SpaceEngineers_20241015_165623150.log SpaceEngineers_20241015_175939545.log SpaceEngineers_20241015_202917566.log SpaceEngineers_20241015_203650984.log SpaceEngineers_20241015_213232853.log SpaceEngineers_20241015_223535519.log SpaceEngineers_20241015_223933223.log SpaceEngineers_20241015_233316234.log SpaceEngineers_20241016_004328190.log SpaceEngineers_20241016_010448920.log SpaceEngineers_20241016_010631476.log SpaceEngineers_20241016_011145914.log SpaceEngineers_20241016_012216504.log SpaceEngineers_20241016_012351397.log SpaceEngineers_20241016_012549327.log SpaceEngineers_20241016_013701538.log SpaceEngineers_20241016_013851738.log SpaceEngineers_20241016_015513838.log SpaceEngineers_20241016_20540585.log SpaceEngineers_20241016_021837613.log SpaceEngineers_20241016_040536985.log SpaceEngineers_20241016_054213128.log SpaceEngineers_20241016_105928993.log SpaceEngineers_20241016_113206593.log SpaceEngineers_20241016_124824757.log SpaceEngineers_20241016_130651913.log SpaceEngineers_20241016_135847220.log SpaceEngineers_20241017_095205934.log SpaceEngineers_20241017_231144888.log SpaceEngineers_20241018_002039690.log SpaceEngineers_20241018_022952644.log SpaceEngineers_20241018_025824759.log SpaceEngineers_20241018_091714280.log SpaceEngineers_20241018_102739198.log SpaceEngineers_20241018_103740714.log SpaceEngineers_20241018_134823658.log SpaceEngineers_20241018_160342131.log SpaceEngineers_20241018_164634298.log SpaceEngineers_20241018_191558963.log SpaceEngineers_20241018_195943601.log SpaceEngineers_20241018_215511948.log SpaceEngineers_20241019_13514057.log SpaceEngineers_20241019_15414665.log SpaceEngineers_20241019_082628923.log SpaceEngineers_20241019_091649561.log SpaceEngineers_20241019_095221139.log SpaceEngineers_20241019_103706544.log SpaceEngineers_20241019_110542626.log SpaceEngineers_20241019_120433619.log SpaceEngineers_20241019_200716683.log SpaceEngineers_20241019_201540484.log SpaceEngineers_20241019_211747937.log SpaceEngineers_20241019_212539654.log SpaceEngineers_20241019_213301157.log SpaceEngineers_20241020_005638694.log SpaceEngineers_20241020_101728741.log SpaceEngineers_20241020_175350384.log SpaceEngineers_20241021_12105651.log SpaceEngineers_20241021_100426209.log SpaceEngineers_20241021_111909998.log
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Korizfaka ● 56 days ago

The problem has not been solved yet.how long to wait for a response?

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