Crash to Desk when Joining Keen DE #6

Markus shared this bug ago

Won't Fix

Since some days, me and 4 of my Friends who playing on MP Server Keen DE #6, facing an issue that the game crash to desk without any Error when trying to join Keen DE #6.

Issue appears sporadic.

I have the same bug

Replies (3)

Space Engineers Support ●

Hello!

Thank you for contacting us.

Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.

Kind Regards

Keen Software House

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Keen SWH QA Agent 2 ●

Hello, Markus!

Sorry to hear you and your friends are experiencing this issue.

We already have a few threads addressing the same or similar issue (although with different servers), and we have suggested a few workarounds there. We would greatly appreciate it if you could try them.

https://support.keenswh.com/spaceengineers/pc/topic/25477-game-crash-on-loading-screen-when-joining-keen-eu-2

https://support.keenswh.com/spaceengineers/pc/topic/25089-crash-to-desktop-on-official-server-join

Though it is quite possible that none of the workarounds might work for you, in that case, could you send us your log files when experiencing this issue?

You can access your log files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.

We are looking forward to assisting you with this issue.

Kind Regards,

Keen Software House: QA Department

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QA KeenSWH ●

Hello, Engineer!

Because there is no new comment from you, and we are unable to reproduce the issue on our own, I will close this thread now as outdated.

If you or any other player will experience this issue again, please make a new thread and provide all needed info there.

Thank you for understanding.

Kind Regards

Keen Software House: QA Department

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