the server owner left the game - error when connecting to servers / хозяин сервера покинул игру

Hello, nothing helps.,

- I don't use a vpn at all,

- I checked the game files, everything is clean,

- there are no mods or anything else.

- the cache folder is clean.

restarting the PC will help - 100%, but I would like not to restart the PC after every time I play something other than engineers before they start.

maybe there are logs in the game, or how can you see why it gives this error?

Hello Maksim,

Thank you for sharing the update.

As requested in our previous response, could you please send us the log file from the time you experienced this issue, for further investigation?

Kind Regards,

Keen Software House: QA Department

Sorry, I don't know where to get or how to write a log file

Hello Maksim,

You can access your log files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.

Please send us the log file from the time you experienced the issue.

Kind Regards,

Keen Software House: QA Department

Hello, I hope this is the file you were talking about))

Sorry, is there anyone else here?

I still need help with the game, I deleted it and reinstalled it, the problem did not go away. I think I attached the logs to the request earlier.

Hello Engineer!

Unfortunately, our QA and Support teams are currently dealing with a very high workload, which might lead to increased waiting times. We sincerely apologise for this—but rest assured, we’ll get back to you as soon as possible.

Thank you so much for your patience,

Best regards,

Ludmila Danilchenko

Head of Space Engineers QA Department

Guys, it's been 6 months already, can you at least change the status of the application? Ideally, of course, I would like to get a solution to the problem, I didn't find it on the Internet because similar problems for players are solved by themselves.

Hello, is this file?

Hello Maksim,

Thank you for sharing the log file with us!

Based on the log and your description, the issue seems related to how your system or Steam handles network sessions when switching between games. It’s possible that some cached network data or background processes get stuck, affecting how Space Engineers communicates with servers.

Here are a few things you can try:

Fully restart Steam (instead of rebooting the whole PC) - this often resets network sessions and fixes the problem:

• Close all Steam-related processes using Task Manager (steam.exe, GameOverlayUI.exe, etc.).
• Then relaunch Steam before starting Space Engineers.

Run Steam and the game as Administrator - this can help avoid permission issues that may block proper connections.

Temporarily disable the Steam Overlay

• Go to Steam > Settings > In-Game, and uncheck "Enable the Steam Overlay while in-game".
• Restart the game and try joining again.

Wait a few minutes after switching from another game before joining a server - this allows your system to fully reset network states.

Try joining servers directly from Steam’s server list instead of through the in-game menu

• You can do this by going to View > Servers in Steam and adding the server to your favorites.

Please let us know if any of these steps help, or if the issue keeps happening consistently.

Kind Regards,

Keen Software House: QA Department

Hello, thank you, a full restart of Steam helped, can you help with the formulation of the problem for Steam technical support?

I don’t really understand the technical side of the issue, but I want to write to them, maybe they will help fix it.

Hello Maksim,

Thank you for your reply and for confirming that a full Steam restart helped resolve the issue.

Could you please also let us know if you tried any of the other workarounds mentioned in our previous response, or was restarting Steam the only solution that worked for you?

Since this issue appears to be related to Steam’s network session handling and not caused directly by Space Engineers, it’s a good idea to reach out to Steam Support.

When contacting them, you can simply describe what you already shared with us, that after playing another game, you sometimes receive a "server owner left the game" error when trying to connect to Space Engineers servers, and that fully restarting Steam temporarily resolves it.

Please also mention that it may be related to how Steam handles cached network sessions or background processes when switching between games.

For now, if you agree, we can proceed to close this thread. You’re always welcome to open a new thread in the future and refer to this one in your description if Steam Support needs any additional information from us, or if you encounter further issues.

Thank you for your understanding and patience.

Kind Regards,

Keen Software House: QA Department

Thank you, you can close the topic just do not delete it because Other players may face it.

I have not tried other options because This one worked.

And thank YOU for your help)