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Game may be infected with malware
Won't Fix
When I launch the game, After a minute or two, Space Engineers will open chat and type in my Steam Account login information.
Others have reported similar issues but with other information being leaked.
https://steamcommunity.com/app/244850/discussions/0/4462460605159268494/ for more info
Looks Like I'm not the only one with this issue now.
Video:
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Logs
Logs
Hello!
Thank you for contacting us. It seems that your system is infected although there is no detected malware / virus in the logs you have attached. Do you play with a gamepad connected? Do you have Steam Xbox emulation / SE plugin or any kind of virtual keyboard enabled?
Anyway, we suggest you to:
You should also change your login information on a different device.
Please let us know if it helped you. Any additional information will be greatly appreciated!
Kind Regards
Keen Software House: QA Department
Hello!
Thank you for contacting us. It seems that your system is infected although there is no detected malware / virus in the logs you have attached. Do you play with a gamepad connected? Do you have Steam Xbox emulation / SE plugin or any kind of virtual keyboard enabled?
Anyway, we suggest you to:
You should also change your login information on a different device.
Please let us know if it helped you. Any additional information will be greatly appreciated!
Kind Regards
Keen Software House: QA Department
We already verified its not the PC. Its something in space engineers.
Me and an additional person who has the issue did a fresh install of Space Engineers on a clean device with no mods from sites or steam workshop. and the issue was still there. Only similarity was that we were both using Windows 10
I've done 5 Full Scans already.
3 with Norton and 2 with malwarebytes.
Even got microsoft process explorer on it
Here is a link to the logs of these scans
https://drive.google.com/drive/u/0/folders/1ZAFsrqFtAKo2Q0yBy0ivVnw21VPAg1fj
We already verified its not the PC. Its something in space engineers.
Me and an additional person who has the issue did a fresh install of Space Engineers on a clean device with no mods from sites or steam workshop. and the issue was still there. Only similarity was that we were both using Windows 10
I've done 5 Full Scans already.
3 with Norton and 2 with malwarebytes.
Even got microsoft process explorer on it
Here is a link to the logs of these scans
https://drive.google.com/drive/u/0/folders/1ZAFsrqFtAKo2Q0yBy0ivVnw21VPAg1fj
Hello, Engineer!
Was this problem resolved? If so, I will close the thread for you as it is quite an old thread. If not, please let me know :)
Kind Regards
Laura, QA Department
Hello, Engineer!
Was this problem resolved? If so, I will close the thread for you as it is quite an old thread. If not, please let me know :)
Kind Regards
Laura, QA Department
No this issue, isn't resolved. I still cannot play Space Engineers without the game randomly losing control and attempt to type my Steam login information
On Thu, Sep 16, 2021 at 4:17 AM <support@keenswh.com> wrote:
No this issue, isn't resolved. I still cannot play Space Engineers without the game randomly losing control and attempt to type my Steam login information
On Thu, Sep 16, 2021 at 4:17 AM <support@keenswh.com> wrote:
I’ve verified it is solely the game. Probably a cloud save of a deleted workshop item.
I installed Space Engineers on a fresh memory re- format hard drive laptop. And launched it with no connections to the internet or wifi.
On Fri, Sep 17, 2021 at 11:52 AM <support@keenswh.com> wrote:
I’ve verified it is solely the game. Probably a cloud save of a deleted workshop item.
I installed Space Engineers on a fresh memory re- format hard drive laptop. And launched it with no connections to the internet or wifi.
On Fri, Sep 17, 2021 at 11:52 AM <support@keenswh.com> wrote:
I’ve unsubscribed from all steam workshop downloads , deleted all my cloud saves, and the issue is still present.
Here is a video of the issue
https://youtu.be/bX8tp1W2XK8
On Fri, Sep 17, 2021 at 12:27 PM <support@keenswh.com> wrote:
I’ve unsubscribed from all steam workshop downloads , deleted all my cloud saves, and the issue is still present.
Here is a video of the issue
https://youtu.be/bX8tp1W2XK8
On Fri, Sep 17, 2021 at 12:27 PM <support@keenswh.com> wrote:
Hello, Engineer!
Because there is no new comment from you, and we are unable to reproduce the issue on our own, I will close this thread now as outdated.
If you or any other player will experience this issue again, please make a new thread and provide all needed info there.
Thank you for understanding.
Kind Regards
Keen Software House: QA Department
Hello, Engineer!
Because there is no new comment from you, and we are unable to reproduce the issue on our own, I will close this thread now as outdated.
If you or any other player will experience this issue again, please make a new thread and provide all needed info there.
Thank you for understanding.
Kind Regards
Keen Software House: QA Department
I’ll be on this friday, and I’d like to set up a session with a one on one with someone to get this fixed. This still is in the game for me. And my theory is that it is in the cloud saves of a deleted workshop item.
I’ll be on this friday, and I’d like to set up a session with a one on one with someone to get this fixed. This still is in the game for me. And my theory is that it is in the cloud saves of a deleted workshop item.
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