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Game may be infected with malware

A Simple It shared this bug 3 years ago
Won't Fix

When I launch the game, After a minute or two, Space Engineers will open chat and type in my Steam Account login information.

Others have reported similar issues but with other information being leaked.


https://steamcommunity.com/app/244850/discussions/0/4462460605159268494/ for more info

Looks Like I'm not the only one with this issue now.


Video:

https://www.youtube.com/watch?v=bX8tp1W2XK8

Replies (9)

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Hello!


Thank you for contacting us. It seems that your system is infected although there is no detected malware / virus in the logs you have attached. Do you play with a gamepad connected? Do you have Steam Xbox emulation / SE plugin or any kind of virtual keyboard enabled?

Anyway, we suggest you to:

  • Clean your device
  • Reinstall your operating system
  • Install antivirus and test your system (keep your firewall enabled)

You should also change your login information on a different device.

Please let us know if it helped you. Any additional information will be greatly appreciated!


Kind Regards

Keen Software House: QA Department

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We already verified its not the PC. Its something in space engineers.


Me and an additional person who has the issue did a fresh install of Space Engineers on a clean device with no mods from sites or steam workshop. and the issue was still there. Only similarity was that we were both using Windows 10

I've done 5 Full Scans already.

3 with Norton and 2 with malwarebytes.

Even got microsoft process explorer on it


Here is a link to the logs of these scans

https://drive.google.com/drive/u/0/folders/1ZAFsrqFtAKo2Q0yBy0ivVnw21VPAg1fj

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Only "Plugins" that come to mind. are the official DLCs released on the steam store page.

In the video, I was using the ease of accessibility on screen keyboard. That is pre installed in all windows.

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So funny public forum sending logs with private info....

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Hello, Engineer!

Was this problem resolved? If so, I will close the thread for you as it is quite an old thread. If not, please let me know :)

Kind Regards

Laura, QA Department

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 No this issue, isn't resolved. I still cannot play Space Engineers without the game randomly losing control and attempt to type my Steam login information

On Thu, Sep 16, 2021 at 4:17 AM <support@keenswh.com> wrote:

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Check that your network is not infected.

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Hello, Engineer!

Thank you for the update. As it has been quite some time, have you checked your PC again for malware as it does sound like it may be infected? Could you also please provide a log from when these issues happen?

You can access your log files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.

Kind Regards

Laura, QA Department

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I’ve verified it is solely the game. Probably a cloud save of a deleted workshop item. 

I installed Space Engineers on a fresh memory re- format hard drive laptop. And launched it with no connections to the internet or wifi. 

On Fri, Sep 17, 2021 at 11:52 AM <support@keenswh.com> wrote:

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Ok, try to test it with no mods in a empty world with default settings. Also make sure that no plugins are being loaded when the game starts. You can check this by looking at the launch arguments. There should be nothing there.

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I’ve unsubscribed from all steam workshop downloads , deleted all my cloud saves, and the issue is still present. 

Here is a video of the issue 

https://youtu.be/bX8tp1W2XK8

On Fri, Sep 17, 2021 at 12:27 PM <support@keenswh.com> wrote:

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Hello, Engineer!

Because there is no new comment from you, and we are unable to reproduce the issue on our own, I will close this thread now as outdated.

If you or any other player will experience this issue again, please make a new thread and provide all needed info there.

Thank you for understanding.

Kind Regards

Keen Software House: QA Department

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I’ll be on this friday, and I’d like to set up a session with a one on one with someone to get this fixed. This still is in the game for me. And my theory is that it is in the cloud saves of a deleted workshop item.

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This is late but I got a similar issue but it is when the computer is under heavy load, for example playing another game at the same time. The keyboard input gets severely delayed and the player moves around after a few seconds. You could have tried to press on keys to open menus or interact with the toolbar but it probably was a coincidence that you open chat at the worst time when this was happening and the delayed input caused it to look like some malware was typing a password into chat.

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