Unable to join friends world on Xbox One
I cannot connect to my friend's world on the Xbox One. It does not list him in the friends Join Game menu, yet when I try to join the world from the Xbox player menu, I get the following error message after about 45 sec of trying to join game. "Your device is no longer able to participate in the network because it can't communicate directly with any remote devices. Please, check the internet connection for problems and try again."
I have checked all internet settings that I have access to as I do not control the router. The Xbox has bee disconnected from the wireless internet and the Xbox restarted to forget IP settings, then reconnected, and ensured that NAT setting is Open. I have submitted a log report through the Xbox on 9/13/2021 from the email address associated with this account.
Additionally, I created a world to see if he would be able to join. He also did not see me in the friends list. Ehen he tried to join the world, he just got kicked to the main game screen with no error message.
There are no issues when joining other games (i.e. Minecraft, Fallout76).