The games are not showing up. Xbox. By Space Engineer.
Need More Information
Yes, after the new update. I haven't been. I can get on to the game. I can't get into any of your. Your games that you have set up, I don't know how many new ones you put in there. But I'm unable and I'm with Xbox. Please tell me what to do? Is there something? Need to download because it's not telling me when I go in I don't see any of cleans. Uh. Games.
Okay I can't see any of Kings servers I see the servers that are people that are renting for the month that's the only ones I see I don't see any of of your servers ther
Okay I can't see any of Kings servers I see the servers that are people that are renting for the month that's the only ones I see I don't see any of of your servers ther
Hello!
Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.
Kind Regards,
Keen Software House
Hello!
Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.
Kind Regards,
Keen Software House
So when are you going to answer my question it's a simple question when will I be able to play on your servers I don't see your servers on there all I see is the servers of people that are renting the servers
So when are you going to answer my question it's a simple question when will I be able to play on your servers I don't see your servers on there all I see is the servers of people that are renting the servers
Hello Engineer,
We're sorry to hear you're experiencing issues.
Could you please tell us which version of the game do you currently have? It's visible in the main menu in the bottom right corner.
Could you also please tell us what your filtering settings are? You can check those by opening Join Game and pressing the Start button.
Kind Regards,
Keen Software House: QA Department
Hello Engineer,
We're sorry to hear you're experiencing issues.
Could you please tell us which version of the game do you currently have? It's visible in the main menu in the bottom right corner.
Could you also please tell us what your filtering settings are? You can check those by opening Join Game and pressing the Start button.
Kind Regards,
Keen Software House: QA Department
The version is 1.204.018.60 retail
The version is 1.204.018.60 retail
I'm not sure what filtering you want me to give you I can barely read it but it's in advance settings server settings
I'm not sure what filtering you want me to give you I can barely read it but it's in advance settings server settings
On Oct 11, 2024 7:01 AM, solon williams <solonlwilliams@outlook.com> wrote:
The version is 1.204.018.60 retail
On Oct 11, 2024 2:40 AM, support@keenswh.com wrote:
Hello Engineer,
We're sorry to hear you're experiencing issues.
Could you please tell us which version of the game do you currently have? It's visible in the main menu in the bottom right corner.
Could you also please tell us what your filtering settings are? You can check those by opening Join Game and pressing the Start button.
Kind Regards,
Keen Software House: QA Department
On Oct 11, 2024 2:40 AM, support@keenswh.com wrote:
Hello Engineer,
We're sorry to hear you're experiencing issues.
Could you please tell us which version of the game do you currently have? It's visible in the main menu in the bottom right corner.
Could you also please tell us what your filtering settings are? You can check those by opening Join Game and pressing the Start button.
Kind Regards,
Keen Software House: QA Department
On Oct 11, 2024 2:40 AM, support@keenswh.com wrote:
Hello Engineer,
We're sorry to hear you're experiencing issues.
Could you please tell us which version of the game do you currently have? It's visible in the main menu in the bottom right corner.
Could you also please tell us what your filtering settings are? You can check those by opening Join Game and pressing the Start button.
Kind Regards,
Keen Software House: QA Department
On Oct 11, 2024 7:01 AM, solon williams <solonlwilliams@outlook.com> wrote:
The version is 1.204.018.60 retail
On Oct 11, 2024 2:40 AM, support@keenswh.com wrote:
Hello Engineer,
We're sorry to hear you're experiencing issues.
Could you please tell us which version of the game do you currently have? It's visible in the main menu in the bottom right corner.
Could you also please tell us what your filtering settings are? You can check those by opening Join Game and pressing the Start button.
Kind Regards,
Keen Software House: QA Department
On Oct 11, 2024 2:40 AM, support@keenswh.com wrote:
Hello Engineer,
We're sorry to hear you're experiencing issues.
Could you please tell us which version of the game do you currently have? It's visible in the main menu in the bottom right corner.
Could you also please tell us what your filtering settings are? You can check those by opening Join Game and pressing the Start button.
Kind Regards,
Keen Software House: QA Department
On Oct 11, 2024 2:40 AM, support@keenswh.com wrote:
Hello Engineer,
We're sorry to hear you're experiencing issues.
Could you please tell us which version of the game do you currently have? It's visible in the main menu in the bottom right corner.
Could you also please tell us what your filtering settings are? You can check those by opening Join Game and pressing the Start button.
Kind Regards,
Keen Software House: QA Department
Hello Engineer,
Thank you for the information. We've been informed that currently official servers are undergoing a planned wipe and are offline as of 08.10. We will update this ticket when servers are back online. Alternatively you can follow our official discord in the official news section.
https://discord.com/channels/125011928711036928/1257358178165981235
Kind Regards,
Keen Software House: QA Department
Hello Engineer,
Thank you for the information. We've been informed that currently official servers are undergoing a planned wipe and are offline as of 08.10. We will update this ticket when servers are back online. Alternatively you can follow our official discord in the official news section.
https://discord.com/channels/125011928711036928/1257358178165981235
Kind Regards,
Keen Software House: QA Department
So when are the servers coming back up do you have any idea
So when are the servers coming back up do you have any idea
Hello Engineer,
Could you please download the latest updates and check if the issue is present for you? It should be resolved.
Kind Regards,
Keen Software House: QA Department
Hello Engineer,
Could you please download the latest updates and check if the issue is present for you? It should be resolved.
Kind Regards,
Keen Software House: QA Department
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