The games are not showing up. Xbox. By Space Engineer.

solon williams shared this bug 46 days ago
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Yes, after the new update. I haven't been. I can get on to the game. I can't get into any of your. Your games that you have set up, I don't know how many new ones you put in there. But I'm unable and I'm with Xbox. Please tell me what to do? Is there something? Need to download because it's not telling me when I go in I don't see any of cleans. Uh. Games.

Replies (10)

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Okay I can't see any of Kings servers I see the servers that are people that are renting for the month that's the only ones I see I don't see any of of your servers ther

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Hello!

Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.

Kind Regards,

Keen Software House

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Okay I can see servers on there but I cannot see your servers that you have designated as your servers on there the only servers I see are people that are renting them so have you finished the update or is there something y'all did that we need to do to be able to play on your servers

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So when are you going to answer my question it's a simple question when will I be able to play on your servers I don't see your servers on there all I see is the servers of people that are renting the servers

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Hello Engineer,


We're sorry to hear you're experiencing issues.

Could you please tell us which version of the game do you currently have? It's visible in the main menu in the bottom right corner.

Could you also please tell us what your filtering settings are? You can check those by opening Join Game and pressing the Start button.


Kind Regards,

Keen Software House: QA Department

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The version is 1.204.018.60 retail

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I'm not sure what filtering you want me to give you I can barely read it but it's in advance settings server settings

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On Oct 11, 2024 7:01 AM, solon williams <solonlwilliams@outlook.com> wrote:

The version is 1.204.018.60 retail

On Oct 11, 2024 2:40 AM, support@keenswh.com wrote:


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The games are not showing up. Xbox. By Space Engineer.

Keen Support


Hello Engineer,
We're sorry to hear you're experiencing issues.
Could you please tell us which version of the game do you currently have? It's visible in the main menu in the bottom right corner.
Could you also please tell us what your filtering settings are? You can check those by opening Join Game and pressing the Start button.
Kind Regards,
Keen Software House: QA Department
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On Oct 11, 2024 2:40 AM, support@keenswh.com wrote:


New Comment

problem_big

The games are not showing up. Xbox. By Space Engineer.

Keen Support


Hello Engineer,
We're sorry to hear you're experiencing issues.
Could you please tell us which version of the game do you currently have? It's visible in the main menu in the bottom right corner.
Could you also please tell us what your filtering settings are? You can check those by opening Join Game and pressing the Start button.
Kind Regards,
Keen Software House: QA Department
OPEN COMMENT IN BROWSER
Stop receiving notifications about this bug
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On Oct 11, 2024 2:40 AM, support@keenswh.com wrote:


New Comment

problem_big

The games are not showing up. Xbox. By Space Engineer.

Keen Support


Hello Engineer,
We're sorry to hear you're experiencing issues.
Could you please tell us which version of the game do you currently have? It's visible in the main menu in the bottom right corner.
Could you also please tell us what your filtering settings are? You can check those by opening Join Game and pressing the Start button.
Kind Regards,
Keen Software House: QA Department
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Hello Engineer,


Thank you for the information. We've been informed that currently official servers are undergoing a planned wipe and are offline as of 08.10. We will update this ticket when servers are back online. Alternatively you can follow our official discord in the official news section.

https://discord.com/channels/125011928711036928/1257358178165981235


Kind Regards,

Keen Software House: QA Department

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So when are the servers coming back up do you have any idea

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Hello Engineer,


Could you please download the latest updates and check if the issue is present for you? It should be resolved.


Kind Regards,

Keen Software House: QA Department

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