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[1.199.025] EOS Random Freezing
Won't Fix
When our server is nearing its load capacity, that is nearing 100% simulation load, and 10 or more players are present, at some random but frequently occuring point the server simply freezes. The log provided shows little out of the ordinary, however after the last input the server no longer registers anything, it cannot be stopped or restarted and so must be shut down with task manager.
Files:
SpaceEngineersD...
Hello Engineer,
We're seeing that you're using a Torch server. Have you tried our default server manager instead? Are you having the same issues if you have? Could you please try it if you haven't?
Thank you!
Kind regards,
Keen Software House: QA Department
Hello Engineer,
We're seeing that you're using a Torch server. Have you tried our default server manager instead? Are you having the same issues if you have? Could you please try it if you haven't?
Thank you!
Kind regards,
Keen Software House: QA Department
Still occuring with the newest update [1.200], but with lesser frequency during high loads.
Still occuring with the newest update [1.200], but with lesser frequency during high loads.
The freezing appears to happen in the network buffer, seeing as the server stops writing messages to the clients who then quit due to recieving no message. Values as high as 705533 bytes pending in the network writer have been observed prior to losing connection, which further reinforces this as a network-related issue. Also observable are hideously large tick times, sometimes rising as high as 35 seconds or more.
The freezing appears to happen in the network buffer, seeing as the server stops writing messages to the clients who then quit due to recieving no message. Values as high as 705533 bytes pending in the network writer have been observed prior to losing connection, which further reinforces this as a network-related issue. Also observable are hideously large tick times, sometimes rising as high as 35 seconds or more.
Hello Engineer,
Are you still experiencing this issue on the current version?
Kind regards,
Keen Software House: QA Department
Hello Engineer,
Are you still experiencing this issue on the current version?
Kind regards,
Keen Software House: QA Department
Despite all the other problems currently going on, it still being observed in [1.201.014].
Despite all the other problems currently going on, it still being observed in [1.201.014].
Hello Engineer,
Unfortunately we don't offer Torch support. We will close this thread. If you're experiencing similar issues with the default server managed, please create a new thread in the PC section of the support forum.
Kind regards,
Keen Software House: QA Department
Hello Engineer,
Unfortunately we don't offer Torch support. We will close this thread. If you're experiencing similar issues with the default server managed, please create a new thread in the PC section of the support forum.
Kind regards,
Keen Software House: QA Department
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