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Unlimited access to the world
Won't Fix
hello, I am on xbox one serie s, EU1 server, for 1 week I can no longer play the server
I am blocked in the message of connections "access to the world" and this one unlimited ....
I can:
- with another account on the meme console connected me without problem but not with my main
-my main account connects without problem to the other server:EU2 ... US1... US2... but not EU1
-tested solution: uninstalled and reinstalé 3 times, reboot internet router 3 times, cleared the cache of my new console 2 times ...
I am also able to read if the server is full or not :)
it's been 1 week that it continues please help me ....
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Hello Engineers,
Could you please try reproducing this issue and then sending us log? To send the log:
Open the Help Menu by pressing Y in the Main Menu.
Select the Report Issue tab.
Fill in the contact info.
Post a message to this ticket with that contact info so that we could find your log.
Thank you.
Kind regards,
Keen Software House: QA Department
Hello Engineers,
Could you please try reproducing this issue and then sending us log? To send the log:
Open the Help Menu by pressing Y in the Main Menu.
Select the Report Issue tab.
Fill in the contact info.
Post a message to this ticket with that contact info so that we could find your log.
Thank you.
Kind regards,
Keen Software House: QA Department
hello
your recommendation to make a report with sending my journal (2 times done) nothing changes I am still in my world unlimited access .... I don't think it's fair that everyone can play except me!
it's been almost 2 weeks since I still can't play... understand me I am the leader of a big faction and my base and alone! thank you my team manages my base in my absence .
-
hello
your recommendation to make a report with sending my journal (2 times done) nothing changes I am still in my world unlimited access .... I don't think it's fair that everyone can play except me!
it's been almost 2 weeks since I still can't play... understand me I am the leader of a big faction and my base and alone! thank you my team manages my base in my absence .
-
I don't know if you are but your games I bought them! with all these DLCs! with a blue card and real euros! this morning little test always same 2 week that I can not play your games!
I don't know if you are but your games I bought them! with all these DLCs! with a blue card and real euros! this morning little test always same 2 week that I can not play your games!
new information I can connect only when the server restar it works the time to play and tomorrow it functions more :/ ....
new information I can connect only when the server restar it works the time to play and tomorrow it functions more :/ ....
???
???
Hello Engineers,
Sorry you're experiencing these issues. We're still going to need you to tell us when you send us a log and specify the contact info you've entered in the Send Report window.
Thank you.
Kind regards,
Keen Software House: QA Department
Hello Engineers,
Sorry you're experiencing these issues. We're still going to need you to tell us when you send us a log and specify the contact info you've entered in the Send Report window.
Thank you.
Kind regards,
Keen Software House: QA Department
Hello Engineer,
As there has been no reply to this thread in some time, we will close it. If you're experiencing this issue, please create a new thread.
Kind regards,
Keen Software House: QA Department
Hello Engineer,
As there has been no reply to this thread in some time, we will close it. If you're experiencing this issue, please create a new thread.
Kind regards,
Keen Software House: QA Department
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