"There was an error while loading the world!" while starting a new game

Andrey Solomon shared this bug 4 years ago
Solved

Windows 8.1, Fresh install from Steam, no mods, no saves at all - just installed.

Whenever I am trying to start a "new game" (Newer Surrender, for instance) I got subj's error message.

Tried:

1. Uninstall/Install game again

2. Manually remove all content under AppData\Roaming\SpaceEngineers

3. Remove all registry entries related to Space Engineers

Logs attached.

Could you please help with the issue?

Please let me know if any further information required.

Replies (1)

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1

Hello, Engineer!


Thank you for contacting us. According to the provided log, it seems that your Steam client is in offline mode. Try to switch Steam client in online mode (internet connection is necessary). Please let us know if it helped you.


Kind Regards

Keen Software House: QA Department

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1

Hello,


Thanks for a prompt reply!

My Steam client was already On-line.

Tried to switch to Offline and back to online again - and it works!

Thaks for help - now I can play&build with this awesome game!


Cheers,

Engineer.

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1

Hello, Andrey!


Thank you for your reply. I'm closing this ticket.


Kind Regards

Keen Software House: QA Department

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