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Skins obtained from crates don't always load.

Douglas Smith shared this bug 3 years ago
Won't Fix

Every time I load a save, the skins I have applied to my character and tools keep resetting to the default skins. I can eventually get the skins reapplied using the medbay, but it often takes multiple attempts to get it to stick. Exiting SE and loading a save forces me to do the process all over again.

I have been dealing with this bug since skins were introduced expecting it to eventually get fixed. However searching for this bug online reveals little interest in actually fixing it. I have tried all of the suggested fixes: restarting PC, verifying cache integrity, deleting ShaderCache folder... Nothing works.

Replies (4)

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Hello, Douglas,

first of all, thanks for sharing your issue with us. Even though we manage to reproduce it, it is so wild and not following same reprosteps how to break this on our side, we would kindly as you for more information.

What graphical settings are you using? Is it still happening on regular basis for you? When does it happen, are you using one set of skin on all parts, or some combination of skins? Can you provide any more reprosteps beside saving with skin on, loaded without skin? Does your character die in that particular session? Do you save it without the skin on character, or after you reset it through med bay? Are you running Steam on Online or Offline Mode?

Any more information you can share would be a great help! If you notice anything that can break skin loading properly on your character, don´t hesitate to share it.

Kind Regards

Keen Software House: QA Department

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I mostly play offline. It happens only occasionally with the suit, but regularly with the tools. It seems to me to be related to textures being applied after the default texture is already loaded. Like with the suit, it's always on so it doesn't get an opportunity to get swapped out very often. But with the tools, you're constantly switching between them so the selected skin doesn't always load. I've noticed sometimes I could switch back and forth between them and the textures would randomly change between the selected skin and the default. Sometimes I'll select a tool and the new skin will load after a short delay. Without knowing the exact mechanics of how skins work under the hood, I get the impression that it's dialing home to some Keen server every time a tool is selected and sometimes the server responds and sometimes it doesn't.


As for graphical settings, it varies. I've upgraded my graphics card since the bug was introduced and upped the graphics accordingly. It doesn't appear to have an impact.

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Hello, Douglas,

regarding the skins on tools and after death and exiting cockpit, everything is already here:

https://support.keenswh.com/spaceengineers/pc/topic/suittools-losing-skin-on-respawn

Those issues were reproduced. Your issue, however, seem to be quite different, as you mention save, exiting the game and loading back again. That is not the case in the thread above.

We will keep this issue in mind, but as I said before - without more info, it would be pure coincidence if we will experience it as well. Hope at least your´re satisfied with the fact, that at least some of your mentioned issues shall be fixed.

Kind Regards

Keen Software House: QA Department

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Hello, Engineer!

Because there is no new comment from you, and we are unable to reproduce the issue on our own, I will close this thread now as outdated.

If you or any other player will experience this issue again, please make a new thread and provide all needed info there.

Thank you for understanding.

Kind Regards

Keen Software House: QA Department

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