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Game crashes with latest AMD drivers
Won't Fix
The game crashes at various stages of loading (loading screen, menu, loading save etc...) and even in game at random intervals. I use the Radeon Software version 20.4.1 but with 19.10.1 it worked fine. I've seen similar topics but haven't seen any specific driver versions. My graphics card is a Sapphire RX5700XT Pulse with manually set and tested cooling settings. If more information is needed, I'm glad to provide it.
EDIT: The game does not crash but freezes, sometimes even for 2 minutes. Since I have tested with Radeon Software versions 19.10.1 and 20.2.2 and the problem still exists.
EDIT: The game does not crash but freezes, sometimes even for 2 minutes. Since I have tested with Radeon Software versions 19.10.1 and 20.2.2 and the problem still exists.
Hello, Engineer!
Could you please provide us with logs? You can access your log files by typing %appdata% into your windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers. Please send us SpaceEngineers.log and VRageRender-DirectX11.log.
Any additional information would be greatly appreciated!
Thank you.
Kind Regards
Keen Software House: QA Department
Hello, Engineer!
Could you please provide us with logs? You can access your log files by typing %appdata% into your windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers. Please send us SpaceEngineers.log and VRageRender-DirectX11.log.
Any additional information would be greatly appreciated!
Thank you.
Kind Regards
Keen Software House: QA Department
I'd like to have a little update on the situation, as seemingly I have found a solution to the problem.
I started playing again a few days ago in hopes that the problem has been fixed. The game ran flawlessly the first time. After I restarted the game, I couldn't play for more than 10-15 minutes.
Then I started messing around in Radeon Software. Under the "Gaming" tab, in game specific settings I disabled "Surface Format Optimization" under the "Advanced" options and set FreeSync from "AMD Optimized" to "ON", the game is running now for almost 2 hours without the smallest lag. This seemingly solved for me, but it still needs validation that it really works. (I don't think FreeSync was the problem, but I wrote it so my report is accurate) Screenshots of my exact settings are attached.
I ask everyone who has/had this problem, inform me and more importantly Keen, if this solved their problem.
EDIT: after around 2 and a half hours it crashed and keeps crashing
I'd like to have a little update on the situation, as seemingly I have found a solution to the problem.
I started playing again a few days ago in hopes that the problem has been fixed. The game ran flawlessly the first time. After I restarted the game, I couldn't play for more than 10-15 minutes.
Then I started messing around in Radeon Software. Under the "Gaming" tab, in game specific settings I disabled "Surface Format Optimization" under the "Advanced" options and set FreeSync from "AMD Optimized" to "ON", the game is running now for almost 2 hours without the smallest lag. This seemingly solved for me, but it still needs validation that it really works. (I don't think FreeSync was the problem, but I wrote it so my report is accurate) Screenshots of my exact settings are attached.
I ask everyone who has/had this problem, inform me and more importantly Keen, if this solved their problem.
EDIT: after around 2 and a half hours it crashed and keeps crashing
Hello, Bence!
I appreciate this thread is quite old. Is this still an issue that persists with you? I see you solved it and then later edited the comment to mention you later had the crash. Please let me know and I can close this if required :)
Kind Regards
Laura, QA Department
Hello, Bence!
I appreciate this thread is quite old. Is this still an issue that persists with you? I see you solved it and then later edited the comment to mention you later had the crash. Please let me know and I can close this if required :)
Kind Regards
Laura, QA Department
Hello, Engineer!
Because there is no new comment from you, and we are unable to reproduce the issue on our own, I will close this thread now as outdated.
If you or any other player will experience this issue again, please make a new thread and provide all needed info there.
Thank you for understanding.
Kind Regards
Keen Software House: QA Department
Hello, Engineer!
Because there is no new comment from you, and we are unable to reproduce the issue on our own, I will close this thread now as outdated.
If you or any other player will experience this issue again, please make a new thread and provide all needed info there.
Thank you for understanding.
Kind Regards
Keen Software House: QA Department
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