Display bug for contracts at 5120x1440 resolution
In Progress
Hello,
a litle annoying bug.
I play with a SAMSUNG C49RG90 display, and when I'm at the 5120x1440 resolution, I can't deliver the materials for acquisition contract, because the last window for validating it is buggued. Can't reach the "confirm" button.
The only way to solve it is to put another resolution (like 1980x1024), so it's a window configuration (auto resaizing ?) bug.
Thanks for investigating it, it's quite annoyable.
Cordially.
I have the same bug 
What I posted.
I have a 49" wide screen monitor I use for gaming. It appears the aspect ratio/resolution for the contract, atm, store, and other blocks are are not set up properly. The resolution my monitor uses is 5120 x 1440 at an aspect ratio of 32∶9. When opening these blocks, much of the screen that is displayed is off the monitor. It basicly renders these blocks unusable for any one having this problem.
The reply was to follow this 3 year old dead thread that hasn't even gotten a response from keen in two years. Great support for people that pay for a product. Guess maybe I wont be buying any more DLC and shutting my server down. Cant use what I'm paying for so why give them more money. If it wasn't for the modder community (that they keep pissing off and making quit) adding content and fixing what they break, this game would be dead. More worried about chat icons and plugins to get them Sony dollars then fixing issues players who already paid for the game have.
What I posted.
I have a 49" wide screen monitor I use for gaming. It appears the aspect ratio/resolution for the contract, atm, store, and other blocks are are not set up properly. The resolution my monitor uses is 5120 x 1440 at an aspect ratio of 32∶9. When opening these blocks, much of the screen that is displayed is off the monitor. It basicly renders these blocks unusable for any one having this problem.
The reply was to follow this 3 year old dead thread that hasn't even gotten a response from keen in two years. Great support for people that pay for a product. Guess maybe I wont be buying any more DLC and shutting my server down. Cant use what I'm paying for so why give them more money. If it wasn't for the modder community (that they keep pissing off and making quit) adding content and fixing what they break, this game would be dead. More worried about chat icons and plugins to get them Sony dollars then fixing issues players who already paid for the game have.
Hello, Engineer!
Thank you for your feedback! Your topic has been added between considered issues.
Please keep voting for the issue as it will help us to identify the most serious bugs.
We really appreciate your patience.
Kind Regards
Keen Software House: QA Department
Hello, Engineer!
Thank you for your feedback! Your topic has been added between considered issues.
Please keep voting for the issue as it will help us to identify the most serious bugs.
We really appreciate your patience.
Kind Regards
Keen Software House: QA Department
The ATM is also broken. I have the same Monitor and cannot click the buttons. Also entering the amount of credits I want to deposit doesn't react in any ways either.
The ATM is also broken. I have the same Monitor and cannot click the buttons. Also entering the amount of credits I want to deposit doesn't react in any ways either.
After looking into it a bit more, basically every screen from the economy update is affected, therefore making it completely impossible to trade items at a shop, deposit or withdraw money from the ATM, or accepting contracts.
Also the player trade menu is affected.
This makes it impossible to use economy gameplay features if you have said ultrawide monitors or multi-monitor setups. Please fix this, Keen, especially as the rest of the game works great and having such a wide view really adds to it.
After looking into it a bit more, basically every screen from the economy update is affected, therefore making it completely impossible to trade items at a shop, deposit or withdraw money from the ATM, or accepting contracts.
Also the player trade menu is affected.
This makes it impossible to use economy gameplay features if you have said ultrawide monitors or multi-monitor setups. Please fix this, Keen, especially as the rest of the game works great and having such a wide view really adds to it.
Still bugged and we are unable to play a large portion of the game, the entire economy update before this is fixed, and last developer update was 12 months ago. That does not bode well.
It is only in 5120x1440. Works fine in any other resolution, but that brings other issues
Still bugged and we are unable to play a large portion of the game, the entire economy update before this is fixed, and last developer update was 12 months ago. That does not bode well.
It is only in 5120x1440. Works fine in any other resolution, but that brings other issues
Hello All!
Thank you for the information. I appreciate this thread is quite old however, notice it has been recently updated.
I have reported this internally for you :)
Kind Regards
Laura, QA Department
Hello All!
Thank you for the information. I appreciate this thread is quite old however, notice it has been recently updated.
I have reported this internally for you :)
Kind Regards
Laura, QA Department
Im experiencing this exact same issue. However i did discover that reverting to 3840 x 1080 lets me use the full economy options because the contract screens are wider and are able to fit the full content.
I have added 2 images 1 from 5120x1440 and 1 from 3840x1080 of the same window.
Im experiencing this exact same issue. However i did discover that reverting to 3840 x 1080 lets me use the full economy options because the contract screens are wider and are able to fit the full content.
I have added 2 images 1 from 5120x1440 and 1 from 3840x1080 of the same window.
This bug still exists, is there any movement on this at all? I have an Odyssey G9 (5120 x 1440) and my menus look just like these other bug reports.
This bug still exists, is there any movement on this at all? I have an Odyssey G9 (5120 x 1440) and my menus look just like these other bug reports.
I was hoping with all the bug fixes, the latest update would solve this problem. Unfortunately, it's still there. Please fix, the economy portion of the game is unusable.
I was hoping with all the bug fixes, the latest update would solve this problem. Unfortunately, it's still there. Please fix, the economy portion of the game is unusable.
Yeah, still no change on this. This shouldn't be too hard to fix.
All you have to do is calculating and using the actual aspect ratio from the screen instead of a probably fixed one.
Yeah, still no change on this. This shouldn't be too hard to fix.
All you have to do is calculating and using the actual aspect ratio from the screen instead of a probably fixed one.
Still having this bug post-Warfare II, any movement on this Keen?
Still having this bug post-Warfare II, any movement on this Keen?
This bug also affects the Create Faction screen. I had no idea I could select my faction icon until I changed the resolution.
This bug also affects the Create Faction screen. I had no idea I could select my faction icon until I changed the resolution.
@Laura K., any updates for us? Will this be fixed soon? It should be a simple config file fix, as 1080p 32:9 works and 1440p 32:9 doesn't. The UI exists, and works, just needs to have the correct flag I assume.
@Laura K., any updates for us? Will this be fixed soon? It should be a simple config file fix, as 1080p 32:9 works and 1440p 32:9 doesn't. The UI exists, and works, just needs to have the correct flag I assume.
Another major update with bug fixes and this bug still has not been fixed. Will it ever be fixed?
Another major update with bug fixes and this bug still has not been fixed. Will it ever be fixed?
problem still exist on 30.03.2023 for 5120x1440 resolution.
game looks good till you use the ATM, shop, economy things are not usable
problem still exist on 30.03.2023 for 5120x1440 resolution.
game looks good till you use the ATM, shop, economy things are not usable
Another major update and of course this isn't fixed. There are other games out there pushing major updates/fixes every few weeks. I guess I will have to wait another six months to be disappointed once again.
Another major update and of course this isn't fixed. There are other games out there pushing major updates/fixes every few weeks. I guess I will have to wait another six months to be disappointed once again.
Still no fix. I have the same issue.
Still no fix. I have the same issue.
What I posted.
I have a 49" wide screen monitor I use for gaming. It appears the aspect ratio/resolution for the contract, atm, store, and other blocks are are not set up properly. The resolution my monitor uses is 5120 x 1440 at an aspect ratio of 32∶9. When opening these blocks, much of the screen that is displayed is off the monitor. It basicly renders these blocks unusable for any one having this problem.
The reply was to follow this 3 year old dead thread that hasn't even gotten a response from keen in two years. Great support for people that pay for a product. Guess maybe I wont be buying any more DLC and shutting my server down. Cant use what I'm paying for so why give them more money. If it wasn't for the modder community (that they keep pissing off and making quit) adding content and fixing what they break, this game would be dead. More worried about chat icons and plugins to get them Sony dollars then fixing issues players who already paid for the game have.
What I posted.
I have a 49" wide screen monitor I use for gaming. It appears the aspect ratio/resolution for the contract, atm, store, and other blocks are are not set up properly. The resolution my monitor uses is 5120 x 1440 at an aspect ratio of 32∶9. When opening these blocks, much of the screen that is displayed is off the monitor. It basicly renders these blocks unusable for any one having this problem.
The reply was to follow this 3 year old dead thread that hasn't even gotten a response from keen in two years. Great support for people that pay for a product. Guess maybe I wont be buying any more DLC and shutting my server down. Cant use what I'm paying for so why give them more money. If it wasn't for the modder community (that they keep pissing off and making quit) adding content and fixing what they break, this game would be dead. More worried about chat icons and plugins to get them Sony dollars then fixing issues players who already paid for the game have.
Having the same issue. I bought samsung odyssey g9 to play in 5120x1440, but the UI gets bugged, so i switched to 3840x1080 which works just fine. It is not a solution but an annoying workaround, since I can't enjoy the game "at it's best" so to speak... What is strange, is that when you go to the display settings, the game tells you, that the resolutions with *** are supposed to be the recommended aspect ratio (yet not all of them are working) and 5120x1440 is flagged as one of them
Having the same issue. I bought samsung odyssey g9 to play in 5120x1440, but the UI gets bugged, so i switched to 3840x1080 which works just fine. It is not a solution but an annoying workaround, since I can't enjoy the game "at it's best" so to speak... What is strange, is that when you go to the display settings, the game tells you, that the resolutions with *** are supposed to be the recommended aspect ratio (yet not all of them are working) and 5120x1440 is flagged as one of them
I have the same issue. Samsung C49RG90 monitor and AMD Radeon RX 7700 XT.
I have the same issue. Samsung C49RG90 monitor and AMD Radeon RX 7700 XT.
I wanted to try the trading features, but it seems some UIs are broken for resolutions 5120x1440 and above.
ATM UI, Contract UI, Store UI, and “Edit Logo” UI are all broken. But works well at 2560x1440 or 3840x1080.
I wanted to try the trading features, but it seems some UIs are broken for resolutions 5120x1440 and above.
ATM UI, Contract UI, Store UI, and “Edit Logo” UI are all broken. But works well at 2560x1440 or 3840x1080.
[1.205] Contact update on 5120x1440 (G9 odyssey 49") UI (Faction, Contrats, Store) I confirm is still Bugged..
[1.205] Contact update on 5120x1440 (G9 odyssey 49") UI (Faction, Contrats, Store) I confirm is still Bugged..
I was able to get intouch with a cm through another person. Any one with a 49" 32.9 monitor doesn't gave a gaming monitor according to them. It's a productivity monitor and we should get an actual gaming monitor. This was almost a year ago. That cm has since left the company. Two more updates with out this bug not fixed. I shut down my servers and have stopped playing and buying dlc.
I was able to get intouch with a cm through another person. Any one with a 49" 32.9 monitor doesn't gave a gaming monitor according to them. It's a productivity monitor and we should get an actual gaming monitor. This was almost a year ago. That cm has since left the company. Two more updates with out this bug not fixed. I shut down my servers and have stopped playing and buying dlc.
4 years, and I be the only reason this is happening that the status switched to in progress is a certain YouTube doing a economy only yt series.
4 years, and I be the only reason this is happening that the status switched to in progress is a certain YouTube doing a economy only yt series.
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