Display bug for contracts at 5120x1440 resolution

Cognitiv shared this bug 4 years ago
Reported

Hello,

a litle annoying bug.

I play with a SAMSUNG C49RG90 display, and when I'm at the 5120x1440 resolution, I can't deliver the materials for acquisition contract, because the last window for validating it is buggued. Can't reach the "confirm" button.

The only way to solve it is to put another resolution (like 1980x1024), so it's a window configuration (auto resaizing ?) bug.


Thanks for investigating it, it's quite annoyable.

Cordially.

Best Answer
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What I posted.

I have a 49" wide screen monitor I use for gaming. It appears the aspect ratio/resolution for the contract, atm, store, and other blocks are are not set up properly. The resolution my monitor uses is 5120 x 1440 at an aspect ratio of 32∶9. When opening these blocks, much of the screen that is displayed is off the monitor. It basicly renders these blocks unusable for any one having this problem.

The reply was to follow this 3 year old dead thread that hasn't even gotten a response from keen in two years. Great support for people that pay for a product. Guess maybe I wont be buying any more DLC and shutting my server down. Cant use what I'm paying for so why give them more money. If it wasn't for the modder community (that they keep pissing off and making quit) adding content and fixing what they break, this game would be dead. More worried about chat icons and plugins to get them Sony dollars then fixing issues players who already paid for the game have.

Replies (20)

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Hello, Engineer!


Thank you for your feedback! Your topic has been added between considered issues.

Please keep voting for the issue as it will help us to identify the most serious bugs.


We really appreciate your patience.


Kind Regards

Keen Software House: QA Department

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1

The ATM is also broken. I have the same Monitor and cannot click the buttons. Also entering the amount of credits I want to deposit doesn't react in any ways either.

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1

After looking into it a bit more, basically every screen from the economy update is affected, therefore making it completely impossible to trade items at a shop, deposit or withdraw money from the ATM, or accepting contracts.

Also the player trade menu is affected.


This makes it impossible to use economy gameplay features if you have said ultrawide monitors or multi-monitor setups. Please fix this, Keen, especially as the rest of the game works great and having such a wide view really adds to it.

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Still bugged and we are unable to play a large portion of the game, the entire economy update before this is fixed, and last developer update was 12 months ago. That does not bode well.


It is only in 5120x1440. Works fine in any other resolution, but that brings other issues

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Hello All!

Thank you for the information. I appreciate this thread is quite old however, notice it has been recently updated.

I have reported this internally for you :)

Kind Regards

Laura, QA Department

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Hi Laura, has the UI team had a chance to push this fix or have it looked at yet?

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This issue is STILL not fixed, turning the game unplayable.

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And it never will be. Keen is to busy counting the Sony $$$$.

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2

Im experiencing this exact same issue. However i did discover that reverting to 3840 x 1080 lets me use the full economy options because the contract screens are wider and are able to fit the full content.

I have added 2 images 1 from 5120x1440 and 1 from 3840x1080 of the same window.

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2

This bug still exists, is there any movement on this at all? I have an Odyssey G9 (5120 x 1440) and my menus look just like these other bug reports.

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I was hoping with all the bug fixes, the latest update would solve this problem. Unfortunately, it's still there. Please fix, the economy portion of the game is unusable.

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Yeah, still no change on this. This shouldn't be too hard to fix.


All you have to do is calculating and using the actual aspect ratio from the screen instead of a probably fixed one.

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2

Still having this bug post-Warfare II, any movement on this Keen?

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This bug also affects the Create Faction screen. I had no idea I could select my faction icon until I changed the resolution.

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4

@Laura K., any updates for us? Will this be fixed soon? It should be a simple config file fix, as 1080p 32:9 works and 1440p 32:9 doesn't. The UI exists, and works, just needs to have the correct flag I assume.

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2

Another major update with bug fixes and this bug still has not been fixed. Will it ever be fixed?

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And god forbid we report it again to get some attention, it gets deleted and referred to this dead thread. Keen won’t take the 20 minutes it likely takes to get this fixed because they simply don’t care. Absolutely disappointing

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Added request for general wide screen support, not sure how you guys manage to play fullscreen tbh :) https://support.keenswh.com/spaceengineers/pc/topic/24605-wide-screen-support

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I’ll bet you 1,000,000 SC that thread gets shut down and referred back to this one

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These high end monitors will only continue to grow in popularity. This bug is not an inconvenience, it makes that DLC unplayable unless we downgrade the resolution. Please please resolve/patch. Thank You!

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problem still exist on 30.03.2023 for 5120x1440 resolution.

game looks good till you use the ATM, shop, economy things are not usable

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Another major update and of course this isn't fixed. There are other games out there pushing major updates/fixes every few weeks. I guess I will have to wait another six months to be disappointed once again.

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Still no fix. I have the same issue.

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What I posted.

I have a 49" wide screen monitor I use for gaming. It appears the aspect ratio/resolution for the contract, atm, store, and other blocks are are not set up properly. The resolution my monitor uses is 5120 x 1440 at an aspect ratio of 32∶9. When opening these blocks, much of the screen that is displayed is off the monitor. It basicly renders these blocks unusable for any one having this problem.

The reply was to follow this 3 year old dead thread that hasn't even gotten a response from keen in two years. Great support for people that pay for a product. Guess maybe I wont be buying any more DLC and shutting my server down. Cant use what I'm paying for so why give them more money. If it wasn't for the modder community (that they keep pissing off and making quit) adding content and fixing what they break, this game would be dead. More worried about chat icons and plugins to get them Sony dollars then fixing issues players who already paid for the game have.

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Welcome to the club. The last straw for me was the ModPath file does not exist error on my dedicated server. I literally cannot play my current game now. They are more interested in the next shiny thing than fixing their current game. They should be pushing out patches every week or two weeks like many other companies. Instead we get a DLC then a patch or two fixing some of the stuff they broke. The other bugs never get attention and we have to wait 6 months for the next DLC and hope bugs are fixed. After years of this cycle, I have given up.

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Yeah I'm pretty much there with you. I have that error now too. They are too worried bout them Sony dollars to fix anything. As it is I don't think they want to fix anything in this clearly still early access game that is obviously not finished. I've seen talk in discords that they chased off a plugin author who was fixing things and giving them the fixes because that's not how they do it. Like what? Long as they get them sales on dlc and Sony they ain't gona care. So many simple fixes that are years old and still not done.

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3

Having the same issue. I bought samsung odyssey g9 to play in 5120x1440, but the UI gets bugged, so i switched to 3840x1080 which works just fine. It is not a solution but an annoying workaround, since I can't enjoy the game "at it's best" so to speak... What is strange, is that when you go to the display settings, the game tells you, that the resolutions with *** are supposed to be the recommended aspect ratio (yet not all of them are working) and 5120x1440 is flagged as one of them

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Join the club. If you noticed, this thread is three years old. They don't care. In six months when the next DLC comes out, and a bunch of obscure bugs are fixed, this won't be one of them.

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3

I have the same issue. Samsung C49RG90 monitor and AMD Radeon RX 7700 XT.

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3

I wanted to try the trading features, but it seems some UIs are broken for resolutions 5120x1440 and above.

ATM UI, Contract UI, Store UI, and “Edit Logo” UI are all broken. But works well at 2560x1440 or 3840x1080.

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