Crashing at Start Screen or Loading Saved Game

David B shared this bug 4 years ago
Outdated

Hello,

I'm suddenly running into an issue where Space Engineers locks up on the start screen video of the logo or when opening the attached saved game.

I've always had some minor issues with the startup screen locking up if I have been using another application on my PC then running SE, but a fresh restart would always allow me to get past that and play.

Just in the last day or so I've had the issue with my saved game not loading and the program locking up completely forcing a shutdown and restart.

PS. Tried sending my saved game files but they wouldn't attach.


Thank you,David Bender

Replies (5)

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Hello,


Could you please provide us with more information regarding the issue you reported? If it is related to the world it would really help us to have it, could you share it somewhere and send here only a link? (Google drive, Dropbox, Onedrive, etc.). Could you also send VRageRender-DirectX11.log, as I didn't notice anything wrong in logs you've sent.


I would try to rename Space Engineers folder in %appdata% and let the game to create it again upon start up to see if there is not something wrong with game setting settings, etc.


Any additional information would be greatly appreciated!


Thank you.


Kind Regards

Keen Software House: QA Department

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Jan,

Here is the link to my saved game.

https://1drv.ms/u/s!Av-zfac3t8Ngr1uHwDaJa2VXAv55?e=OzTBgH

I'm still having issues with Space Engineers just locking up at the startup screen with the Keen Software logo and the animation. Seems if I touch any keys to skip to the game I will have SE just lock up at the start animation.

I will try your suggestion about renaming the the Space Engineers folder in %appdata% and see if rebuilding it helps.

I'm including the SpaceEngineers.log and VRageRender-DirectX11.log from today's crash because I just updated my Nvidia driver before trying Space Engineers again today.

Thank you for your quick response.

 David Bender

On Mon, Mar 23, 2020 at 6:14 AM <support@keenswh.com> wrote:

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Jan,

I may not have shared my saved game and both logs in the last email link.

Here is a new one that should let you download all 3.

https://1drv.ms/u/s!Av-zfac3t8Ngr146mX-zh6I-I7MH?e=gAYdH1

David Bender

On Mon, Mar 23, 2020 at 6:14 AM <support@keenswh.com> wrote:

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So I am not able to load the world either, not sure why. I reported the issue and it will be forwarded to our dev team for further investigation.

We will change the status of this topic and inform you about its progress here as soon as we have new information.

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when i loading my save world i can play yesterday 30 sec to 1 min and then crash to desktop and no where to see what cause it make the less heavy even with mods and yes i tryed an new world still the same this game is to heavy to play set the game from max spec 4ghz and above to just around the 3 ghz cpu

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