Constant Crashes Before Start Menu

Ryan D Weichert shared this bug 11 months ago
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Game constantly crashes before it gets to the start menu. On average I have to spend about 20 to 30 times to get the game into the start menu.

Here is the crash report. I should have no problem running this game. And didn't for a long time

Please help or fix this. and I have tried the standard AMD fix but that is no longer working

Comments (10)

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I have tried deleting all mods and this file steamapps\workshop\appworkshop_244850.acf. Nothing seems to work

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Hello, Engineer!


Thank you for your report. It seems to be a graphic crash. Could you please write us your PC specs? I would also recommend you to:

  • Update your graphic drivers
  • Install VC Redist 2017 (in case you don't have it)
  • Reinstall the game
  • Delete SpaceEngineers.cfg
  • Start the game

Please let us know if it helped you.


Kind Regards

Keen Software House: QA Department

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Already tried that. Went to the common fixes first. I wouldn't be in here if any of that worked

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And what specs do you need that isn't in that crash report

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Ryan D Weichert ● 35 hours ago

Already tried that. Went to the common fixes first. I wouldn't be in here if any of that worked


Ryan D Weichert ● 35 hours ago

And what specs do you need that isn't in that crash report


Those where replies but I'm not sure if it shows up if I reply

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Hello,


Can you please write us your GPU info? Did you verify your game files? If possible, can you please try your Steam account on a different PC?


Thank you.

Keen Software House: QA Department

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Verified just fine. Game works on my laptop which is intel and about 5 years old with a 960m in it and a 4 core cpu

My Current Gpu is a Asus 2080 ti Advance

not overclocked

Current driver from nividia as of yesterday

version 452.06 release date 8/17/2020


Do you need anything else or data?

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im having similar problem but its after map loads in

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And Radio Silence for almost 2 weeks..Thanks for the support!!!!

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guess we wait it out :(

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33 days no answer..and about 1000 crash reports sent

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Hello, Ryan!

I appreciate this thread is quite old. Is this still an issue that persists with you? If it has since been resolved, I will close this for you. There have been a number of updates since your post so please let me know :)

Kind Regards

Laura, QA Department

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Yes it's still a problem. Same error.. And as far your customer support....maybe I'll get back to you in 8 months.

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Hello, Ryan!

Thank you for the update. Could you also please try the following

  • Verify your game files in Steam
  • Right click on Space Engineers in Steam Library → Properties → Local Files → Verify Integrity of Game Files

/bfSnH0rGoN-NgctSWBJN3LfvWZvgnfye9BrPgucxV0n8TDpNc-7yZYwSifdRXyl1quu20KGUNmHzSf6VGRbhWS4a_EYn2MclxJSOz6eVarmz-fhTWVaofVOAVZN_l_leF9dgQ5GF

  • Delete SpaceEngineers.cfg file
  • It means your game configuration will be deleted
  • You can access your SpaceEngineers.cfg by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.
  • Delete ShaderCache folder
  • Back up your whole Space Engineers Roaming folder and delete it
  • Restart Steam
  • Make sure your operating system is fully updated

Kind Regards

Laura, QA Department

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Please refer to my past comments, it's all been tried before..

This is a game problem not my setup

Every other game runs perfectly.

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Hello, Ryan!

I can see you tried my colleague's recommendations and I have put a few further recommendations here. Could these also be tried? Just to make sure this can not be resolved with the above possible fixes.

Kind Regards

Laura, QA Department

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None of that works.

I have done everything in your support area of the website and from this forum. Swapped out hardware for brand new hardware, same problem. The only thing that makes a difference is switching to an Intel chip. I have 2 AMD computers, the game acts the same way on both, constant crashes before the game loads to the start Menu. The second PC is freshly built if you ask me, your game is trying to write itself on something it's not allowed to do on AMD chips

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Yes it's still a problem. Same error.. And as far your customer support....maybe I'll get back to you in 8 months.


I have also learned you need to reply and post to get a answer 8 months later


Then I will probably be told to try all same fixes that I have already done.

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No its not fixed 

On Fri, Jun 4, 2021, 7:20 AM <support@keenswh.com> wrote:

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Let's start the count down again