Game freezes after last update, with DLC
Investigating
Still game not working, when you try to start a new game, the system just hung for up 60 seconds, that means if I want to start a different scenario, it can takes minutes before you get the screen for the setting of the new games, and then when you click start, the game freezes and does do nothing. Please help me....
The game is up to date, and I have all the DLC's.
System Ryzen 5 5600x 32gb ram, GTX 3050 6gb and plenty of SSD's space.
Before update and new DLC, everything was working.
I have the same bug
Hello!
Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.
Kind Regards,
Keen Software House
Hello!
Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.
Kind Regards,
Keen Software House
Hello Engineer,
Thank you for reaching our forum, and we're sorry to hear you're experiencing this issue.
To help us better understand what is happening, could you please answer a few questions?
In the meantime, we also recommend verifying the integrity of the game files through Steam to make sure nothing became corrupted during the update.
Finally, could you please attach the most recent "SpaceEngineers_date_time" log from the affected session in its original .txt format? This will help us determine what the game is doing while it appears to be frozen.
You can access your log files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.
Thank you in advance.
Kind Regards,
Keen Software House: QA Department
Hello Engineer,
Thank you for reaching our forum, and we're sorry to hear you're experiencing this issue.
To help us better understand what is happening, could you please answer a few questions?
In the meantime, we also recommend verifying the integrity of the game files through Steam to make sure nothing became corrupted during the update.
Finally, could you please attach the most recent "SpaceEngineers_date_time" log from the affected session in its original .txt format? This will help us determine what the game is doing while it appears to be frozen.
You can access your log files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.
Thank you in advance.
Kind Regards,
Keen Software House: QA Department
1) game does not recover, staying frozen.
2/3)every time a new game or an old save.
4) problem is with or without mods.
5) I have subscribed to 615 items in the workshop, majority are prebuild ships/rovers/buildings.
1) game does not recover, staying frozen.
2/3)every time a new game or an old save.
4) problem is with or without mods.
5) I have subscribed to 615 items in the workshop, majority are prebuild ships/rovers/buildings.
I hav installed the lastest patch and now again I cannot even start the game to the logo and options.
I hav installed the lastest patch and now again I cannot even start the game to the logo and options.
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