Thank you for reaching our forum with this problem.
In order for us to be able to investigate this issue better, could you please share a log file from any of the affected game sessions?
You can access your log files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.
Thank you in advance.
Kind Regards,
Keen Software House: QA Department
Hello Engineer,
Thank you for reaching our forum with this problem.
In order for us to be able to investigate this issue better, could you please share a log file from any of the affected game sessions?
You can access your log files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.
Just to quickly weigh in since I saw this topic, this is actually a very common issue that's plagued the game for years. You may need to restart your PC in order to boot the game, this often fixes the issue.
Just to quickly weigh in since I saw this topic, this is actually a very common issue that's plagued the game for years. You may need to restart your PC in order to boot the game, this often fixes the issue.
The log should be generated, even when the game is just starting, or at least try to run. Can you check the mentioned folder and location once again? (if you have difficulties finding the log file, press WIN+R, in the box that will open paste %APPDATA%\SpaceEngineers and press enter. The log file folder will open, the text document named ‘SpaceEngineers’ is the log file.)
Then please provide us with the files as asked and described there.
Thank you in advance.
Kind Regards,
Keen Software House: QA Department
Hello,
Thank you for your reply.
The log should be generated, even when the game is just starting, or at least try to run. Can you check the mentioned folder and location once again? (if you have difficulties finding the log file, press WIN+R, in the box that will open paste %APPDATA%\SpaceEngineers and press enter. The log file folder will open, the text document named ‘SpaceEngineers’ is the log file.)
I have the same bug
Hello Engineer,
Thank you for reaching our forum with this problem.
In order for us to be able to investigate this issue better, could you please share a log file from any of the affected game sessions?
You can access your log files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.
Thank you in advance.
Kind Regards,
Keen Software House: QA Department
Hello Engineer,
Thank you for reaching our forum with this problem.
In order for us to be able to investigate this issue better, could you please share a log file from any of the affected game sessions?
You can access your log files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.
Thank you in advance.
Kind Regards,
Keen Software House: QA Department
Hello,
Thank you for your reply.
The log should be generated, even when the game is just starting, or at least try to run. Can you check the mentioned folder and location once again? (if you have difficulties finding the log file, press WIN+R, in the box that will open paste %APPDATA%\SpaceEngineers and press enter. The log file folder will open, the text document named ‘SpaceEngineers’ is the log file.)
If the game does not start and does not produce any log file, please consult this page, category with the same name: https://www.spaceengineersgame.com/troubleshooting/game-will-not-start-issues/
Then please provide us with the files as asked and described there.
Thank you in advance.
Kind Regards,
Keen Software House: QA Department
Hello,
Thank you for your reply.
The log should be generated, even when the game is just starting, or at least try to run. Can you check the mentioned folder and location once again? (if you have difficulties finding the log file, press WIN+R, in the box that will open paste %APPDATA%\SpaceEngineers and press enter. The log file folder will open, the text document named ‘SpaceEngineers’ is the log file.)
If the game does not start and does not produce any log file, please consult this page, category with the same name: https://www.spaceengineersgame.com/troubleshooting/game-will-not-start-issues/
Then please provide us with the files as asked and described there.
Thank you in advance.
Kind Regards,
Keen Software House: QA Department
Hello Engineer,
As there has been no reply to this thread in some time, we will close it. If you're experiencing this issue, please create a new thread.
Kind regards,
Keen Software House: QA Department
Hello Engineer,
As there has been no reply to this thread in some time, we will close it. If you're experiencing this issue, please create a new thread.
Kind regards,
Keen Software House: QA Department
Replies have been locked on this page!