hello
Won't Fix
when i try to start my game tru steam. it starts but nothing happens
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when i try to start my game tru steam. it starts but nothing happens
Hello Engineer,
Thank you for reaching our forum with this problem.
In order for us to be able to investigate this issue better, could you please share a log file from any of the affected game sessions?
You can access your log files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.
Thank you in advance.
Kind Regards,
Keen Software House: QA Department
Hello Engineer,
Thank you for reaching our forum with this problem.
In order for us to be able to investigate this issue better, could you please share a log file from any of the affected game sessions?
You can access your log files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.
Thank you in advance.
Kind Regards,
Keen Software House: QA Department
Hello,
Thank you for your reply.
The log should be generated, even when the game is just starting, or at least try to run. Can you check the mentioned folder and location once again? (if you have difficulties finding the log file, press WIN+R, in the box that will open paste %APPDATA%\SpaceEngineers and press enter. The log file folder will open, the text document named ‘SpaceEngineers’ is the log file.)
If the game does not start and does not produce any log file, please consult this page, category with the same name: https://www.spaceengineersgame.com/troubleshooting/game-will-not-start-issues/
Then please provide us with the files as asked and described there.
Thank you in advance.
Kind Regards,
Keen Software House: QA Department
Hello,
Thank you for your reply.
The log should be generated, even when the game is just starting, or at least try to run. Can you check the mentioned folder and location once again? (if you have difficulties finding the log file, press WIN+R, in the box that will open paste %APPDATA%\SpaceEngineers and press enter. The log file folder will open, the text document named ‘SpaceEngineers’ is the log file.)
If the game does not start and does not produce any log file, please consult this page, category with the same name: https://www.spaceengineersgame.com/troubleshooting/game-will-not-start-issues/
Then please provide us with the files as asked and described there.
Thank you in advance.
Kind Regards,
Keen Software House: QA Department
Hello Engineer,
As there has been no reply to this thread in some time, we will close it. If you're experiencing this issue, please create a new thread.
Kind regards,
Keen Software House: QA Department
Hello Engineer,
As there has been no reply to this thread in some time, we will close it. If you're experiencing this issue, please create a new thread.
Kind regards,
Keen Software House: QA Department
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