Game won't launch to main menu/need help
could one of your programmers or devs help me? all of a sudden your game refuses to load into the main menu. I've tried running it on 2 different computers but oddly enough the problem persisted even on a different computer that had never had SE installed before. everything says it's running but it's not showing on the taskbar, not displaying any cpu activity on task manager, it just sits there. both computers I've tried have windows 11 pro and similar hardware. both gpus I've tested with are nvidia RTX 2080s. I've tested with as much as 64gb ram and it didn't make a difference. I've tried everything from simple steps all the way to fresh install but the problem is still there. I've updated the gpu drivers to latest but that only gave me one successful load in before the problem came right back again. please see my attached log file for what good it will do but maybe you'll find something that myself or others have missed. it was working just fine 2 nights ago and then microsoft updated my computer and SE hasn't worked reliably since. however, this seems to be the only game affected as I can load other games with no problems. it's just SE that goes funky when I try to load it to the main menu. it doesn't even make it past the window creation step (no splash screen/music). if you need more details, I can send you specs on both computers if I haven't provided enough details. I have played for 39 hours before this issue became an issue AND have also sunk about $200CAD into your game and dlcs so I'd like it if you are able to help me get it working again so that it' s not a waste of all that money. we are on disability so that was a LOT of money for us to spend! please help asap
I have the same bug
Hello!
Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.
Kind Regards,
Keen Software House
Hello!
Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.
Kind Regards,
Keen Software House
Seems the new Windows 11 Net Framework update from Apr 14 is the main culprit. Not sure if that is something that SE needs to fix or Microsoft.
Right now, the work around to this issue is to roll back your windows before this update and your game should launch properly.
Seems the new Windows 11 Net Framework update from Apr 14 is the main culprit. Not sure if that is something that SE needs to fix or Microsoft.
Right now, the work around to this issue is to roll back your windows before this update and your game should launch properly.
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