Mouse wheel and buttons on Kensington Trackerball mouse not recogized
Investigating
I just installed this game. The Mouse wheel and buttons on Kensington Trackerball mouse won't do anything. I have an arrow cursor which works and the buttons on the Menus highlight when I hover over them, but clicking does nothing.
I was able to start a game with my keyboard, which is when I learned my mouse wheel was unresponsive as well.
As I person with a disability, I depend on trackerballs. I also can't casually swap out mice.
Suggestions??
I have the same bug
For what it's worth, I have two Kensington trackball mice that I'm using on SE, one wireless and one wired. Wired one's on Win11, Wireless is on Win10. Looks like the wireless model I have is K72675WW, while the wired one is a K72337.
All that's to say that it's probably not specifically related to the trackball's brand.
If you're using one of the Kensington wireless trackballs though, I'd suggest replacing the batteries. I've noticed that mine gets a bit dodgy as its batteries go flat, and it gets REALLY sensitive to position - like, turning it 10 degrees to the right or the left can make or break the connection. If you're shifting it around between starting the game and starting to play, that could possibly be it.
Otherwise, I can't help except to say "probably not the mouse" :(
For what it's worth, I have two Kensington trackball mice that I'm using on SE, one wireless and one wired. Wired one's on Win11, Wireless is on Win10. Looks like the wireless model I have is K72675WW, while the wired one is a K72337.
All that's to say that it's probably not specifically related to the trackball's brand.
If you're using one of the Kensington wireless trackballs though, I'd suggest replacing the batteries. I've noticed that mine gets a bit dodgy as its batteries go flat, and it gets REALLY sensitive to position - like, turning it 10 degrees to the right or the left can make or break the connection. If you're shifting it around between starting the game and starting to play, that could possibly be it.
Otherwise, I can't help except to say "probably not the mouse" :(
Hi Mike,
Thanks a lot for your patience — and I’m really sorry it’s taking us this long to get back to you. I’d like to look into this a bit deeper with you, if that’s alright.
Could you let me know which exact Kensington trackball model you’re using? Some models behave a bit differently depending on whether they’re wired, wireless, or using Kensington’s software, so the details might help us pinpoint what’s happening.
It would also be helpful if you could share your current Space Engineers configuration. You can find it in your Windows user folder here:
C:\Users\YourUserName\AppData\Roaming\SpaceEngineers
(Just replace YourUserName with your actual Windows account name.)
And if you could confirm whether you have the latest drivers or firmware installed for your Kensington device, that would be great too.
Once we have those details, we can move forward with a more targeted check on the input issue.
Thank you again for sticking with us on this — I really appreciate it.
Kind Regards,
Ludmila Danilchenko
Head of Space Engineers QA Department.
Hi Mike,
Thanks a lot for your patience — and I’m really sorry it’s taking us this long to get back to you. I’d like to look into this a bit deeper with you, if that’s alright.
Could you let me know which exact Kensington trackball model you’re using? Some models behave a bit differently depending on whether they’re wired, wireless, or using Kensington’s software, so the details might help us pinpoint what’s happening.
It would also be helpful if you could share your current Space Engineers configuration. You can find it in your Windows user folder here:
C:\Users\YourUserName\AppData\Roaming\SpaceEngineers
(Just replace YourUserName with your actual Windows account name.)
And if you could confirm whether you have the latest drivers or firmware installed for your Kensington device, that would be great too.
Once we have those details, we can move forward with a more targeted check on the input issue.
Thank you again for sticking with us on this — I really appreciate it.
Kind Regards,
Ludmila Danilchenko
Head of Space Engineers QA Department.
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