The game freezes completely after 3-5 minutes of play
Hello, my game freezes completely after 5 minutes of playing.
What I tried to do.
1. Tried to play without mods by creating a new world.
2. Tried to lower the graphics settings
3. Tried to check the game for integrity of files in Steam
4. Tried to delete SpaceEngineers.cfg
5. Tried to delete the ShaderCache folder
6. Tried to update the drivers for the video card, motherboard, windows. (The latest versions of updates are installed everywhere )
7. Tried to do system tests in different programs, loaded with different types of tests and everything works stably.
Nothing helps. After making so many attempts, I noticed a pattern in which the game freezes. Most often this happens if you fly away from the surface of the planet more than 1.5 km and try to return back to the ground.
My computer:
Processor: AMD Ryzen 9 9950x3d
Video card: ASUS Astral 5090 32gb
RAM: 128gb
SSD: Samsung 990 pro 4tb
Windows 11
I also sent error reports and indicated my Email
I have the same bug
Hello Aliaksei,
We sincerely apologize for the delayed response to your thread, and thank you for the detailed troubleshooting you’ve already tried.
From your logs, the freeze happens during terrain (voxel) streaming when moving above and back down to a planet. We’ve had similar reports in the past, and some players have been able to work around the issue by adjusting certain graphics settings. Could you please try the following:
Set Grass Density to 0
Lower Voxel/Terrain Quality
Optional: Lower Quality Preset
We understand that these settings reduce visual detail, and it’s not an ideal solution. Unfortunately, this is currently the only reliable workaround until we can implement a permanent fix.
If the game still freezes after making these adjustments, please send us the most recent log file from when the issue occurs so we can continue investigating.
Kind Regards
Keen Software House: QA Department
Hello Aliaksei,
We sincerely apologize for the delayed response to your thread, and thank you for the detailed troubleshooting you’ve already tried.
From your logs, the freeze happens during terrain (voxel) streaming when moving above and back down to a planet. We’ve had similar reports in the past, and some players have been able to work around the issue by adjusting certain graphics settings. Could you please try the following:
Set Grass Density to 0
Lower Voxel/Terrain Quality
Optional: Lower Quality Preset
We understand that these settings reduce visual detail, and it’s not an ideal solution. Unfortunately, this is currently the only reliable workaround until we can implement a permanent fix.
If the game still freezes after making these adjustments, please send us the most recent log file from when the issue occurs so we can continue investigating.
Kind Regards
Keen Software House: QA Department
Hello Aliaksei,
As there has been no reply to this thread in some time, we will close it. If you're experiencing this issue, please create a new thread.
Kind regards,
Keen Software House: QA Department
Hello Aliaksei,
As there has been no reply to this thread in some time, we will close it. If you're experiencing this issue, please create a new thread.
Kind regards,
Keen Software House: QA Department
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