Issue with game locking up
Investigating
Currently experiencing an issue with intermittent locking up of the game. FPS stable at 60 and animations still running in the background, but input freezes then completes all input actions after about 5-10 seconds. What I've noticed is this coincides with spawns popping in from the distance and the tutorial bot popup. I'm not sure if those have anything to do with it specifically, but they're just the things I noticed going on right when everything runs again. I noticed I can also trigger it when I use symmetrical build. I don't have a recording set up right now for it but if needed I can sort out recording and get back to you.
this is my current pc's relevant specs
Processor AMD Ryzen 7 5700X
(RAM) 64.0 GB at 3200 mt/s
GPU is a 12gb 3060
Access denied
Hello Jared,
Thank you for reaching our forum and for the detailed description.
The symptoms you describe - stable FPS but temporary input freeze, actions executing after a short delay - suggest that the simulation thread is stalling briefly while certain events are processed. The fact that it coincides with distant spawns, tutorial popups, or use of symmetry mode could point to short spikes in simulation load or memory handling.
To help narrow it down, could you please try the following:
If nothing from the list above would work/get the game running better for you, please try our general workarounds. These are:
If nothing from the list would work for you, and you will be still experiencing the problem to the same extend, please share us the game log from any affected game session.
You can access your log files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.
If possible, note the exact in-game time when the freeze occurred so we can cross-check in the logs.
If you can capture a short recording showing the moment the freeze happens, that would be very useful for pinpointing the cause.
Thank you in advance.
Kind regards,
Keen Software House: QA Department
Hello Jared,
Thank you for reaching our forum and for the detailed description.
The symptoms you describe - stable FPS but temporary input freeze, actions executing after a short delay - suggest that the simulation thread is stalling briefly while certain events are processed. The fact that it coincides with distant spawns, tutorial popups, or use of symmetry mode could point to short spikes in simulation load or memory handling.
To help narrow it down, could you please try the following:
If nothing from the list above would work/get the game running better for you, please try our general workarounds. These are:
If nothing from the list would work for you, and you will be still experiencing the problem to the same extend, please share us the game log from any affected game session.
You can access your log files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.
If possible, note the exact in-game time when the freeze occurred so we can cross-check in the logs.
If you can capture a short recording showing the moment the freeze happens, that would be very useful for pinpointing the cause.
Thank you in advance.
Kind regards,
Keen Software House: QA Department
Hello Jared,
thank you for your reply.
Since it's been already some time, can I please ask, what is the current situation on your side?
Are you still experiencing the problem after trying any of our suggestions, or those from Discord, as you are mentioning it?
If the issue is fixed, please let us know, so we can close the thread.
If you are still experiencing it, please provide new information about the current state. Also please include the requested things - log, video etc...
Thank you in advance.
Kind regards,
Keen Software House: QA Department
Hello Jared,
thank you for your reply.
Since it's been already some time, can I please ask, what is the current situation on your side?
Are you still experiencing the problem after trying any of our suggestions, or those from Discord, as you are mentioning it?
If the issue is fixed, please let us know, so we can close the thread.
If you are still experiencing it, please provide new information about the current state. Also please include the requested things - log, video etc...
Thank you in advance.
Kind regards,
Keen Software House: QA Department
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