Can't Direct Connect to Servers Via Domain
Won't Fix
Origional Ticket
https://support.keenswh.com/spaceengineers/pc/topic/cant-direct-connect-to-servers-via-domain
This issue is still present with a `.space` domain. I can connect to the full IP, but the A records don't work despite working with everything else.
Hello Dalton,
Thank you for reaching out to us on the forums.
The issue with Direct Connect using domain names was resolved in version 1.205. Could you please confirm that your game is updated to the latest version (currently 1.206.032)?
If the issue still occurs, you can try checking whether your domain is resolving correctly by opening Command Prompt on your PC and running the following command:
nslookup yourdomain.space
If it doesn't return an IP address, the domain may not be configured correctly to point to your server.
Please ensure that your domain has a valid A record pointing to your server’s IPv4 address (not just CNAME or IPv6).
If the issue persists even after confirming the domain setup, please send us the game log file from the time the issue occurred. When collecting the log, try connecting first using the server’s IP address and then using Direct Connect with the domain.
Kind regards,
Keen Software House: QA Department
Hello Dalton,
Thank you for reaching out to us on the forums.
The issue with Direct Connect using domain names was resolved in version 1.205. Could you please confirm that your game is updated to the latest version (currently 1.206.032)?
If the issue still occurs, you can try checking whether your domain is resolving correctly by opening Command Prompt on your PC and running the following command:
nslookup yourdomain.space
If it doesn't return an IP address, the domain may not be configured correctly to point to your server.
Please ensure that your domain has a valid A record pointing to your server’s IPv4 address (not just CNAME or IPv6).
If the issue persists even after confirming the domain setup, please send us the game log file from the time the issue occurred. When collecting the log, try connecting first using the server’s IP address and then using Direct Connect with the domain.
Kind regards,
Keen Software House: QA Department
Hello Dalton,
As there has been no reply to this thread in some time, we will close it. If you're experiencing this issue, please create a new thread.
Kind regards,
Keen Software House: QA Department
Hello Dalton,
As there has been no reply to this thread in some time, we will close it. If you're experiencing this issue, please create a new thread.
Kind regards,
Keen Software House: QA Department
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