Thank you for reaching out and providing the log and save file. I’ve reviewed the information, and the world/save you shared is not causing any crashes on my side. Additionally, since there are no error messages or exceptions in the log, it’s a bit challenging to identify the issue directly.
To help resolve this, I’d recommend trying the following general workarounds:
Verify your game files in Steam - right-click on Space Engineers in Steam Library → Properties → Installed Files → Verify Integrity of Game Files
Delete SpaceEngineers.cfg file (it means your game configuration will be deleted) - you can access your SpaceEngineers.cfg by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.
Delete ShaderCache folder - same access as above
Back up your whole Space Engineers Roaming folder and delete it
Restart Steam
Reinstall VC Redist 2017
Update graphic drivers
Reinstall the game
Make sure your operating system is fully updated
If these steps don’t resolve the issue, could you please share a log from the Windows Event Viewer? This might help us identify if there are any system-level issues contributing to the problem. Please see the "how to" for obtaining this log:
Just search for part: "When the game does not start and does not produce any log file."
Thank you for your cooperation and patience.
Kind Regards
Keen Software House: QA Department
Hello IGOR,
Thank you for reaching out and providing the log and save file. I’ve reviewed the information, and the world/save you shared is not causing any crashes on my side. Additionally, since there are no error messages or exceptions in the log, it’s a bit challenging to identify the issue directly.
To help resolve this, I’d recommend trying the following general workarounds:
Verify your game files in Steam - right-click on Space Engineers in Steam Library → Properties → Installed Files → Verify Integrity of Game Files
Delete SpaceEngineers.cfg file (it means your game configuration will be deleted) - you can access your SpaceEngineers.cfg by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.
Delete ShaderCache folder - same access as above
Back up your whole Space Engineers Roaming folder and delete it
Restart Steam
Reinstall VC Redist 2017
Update graphic drivers
Reinstall the game
Make sure your operating system is fully updated
If these steps don’t resolve the issue, could you please share a log from the Windows Event Viewer? This might help us identify if there are any system-level issues contributing to the problem. Please see the "how to" for obtaining this log:
Hello IGOR,
Thank you for reaching out and providing the log and save file. I’ve reviewed the information, and the world/save you shared is not causing any crashes on my side. Additionally, since there are no error messages or exceptions in the log, it’s a bit challenging to identify the issue directly.
To help resolve this, I’d recommend trying the following general workarounds:
If these steps don’t resolve the issue, could you please share a log from the Windows Event Viewer? This might help us identify if there are any system-level issues contributing to the problem. Please see the "how to" for obtaining this log:
https://www.spaceengineersgame.com/troubleshooting/game-will-not-start-issues/
Just search for part: "When the game does not start and does not produce any log file."
Thank you for your cooperation and patience.
Kind Regards
Keen Software House: QA Department
Hello IGOR,
Thank you for reaching out and providing the log and save file. I’ve reviewed the information, and the world/save you shared is not causing any crashes on my side. Additionally, since there are no error messages or exceptions in the log, it’s a bit challenging to identify the issue directly.
To help resolve this, I’d recommend trying the following general workarounds:
If these steps don’t resolve the issue, could you please share a log from the Windows Event Viewer? This might help us identify if there are any system-level issues contributing to the problem. Please see the "how to" for obtaining this log:
https://www.spaceengineersgame.com/troubleshooting/game-will-not-start-issues/
Just search for part: "When the game does not start and does not produce any log file."
Thank you for your cooperation and patience.
Kind Regards
Keen Software House: QA Department
Hello Engineer,
As there has been no reply to this thread in some time, we will close it. If you're experiencing this issue, please create a new thread.
Kind regards,
Keen Software House: QA Department
Hello Engineer,
As there has been no reply to this thread in some time, we will close it. If you're experiencing this issue, please create a new thread.
Kind regards,
Keen Software House: QA Department
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