Graphic driver error crash

HighLigerBimBam shared this bug 12 months ago
Reported

Hi i keep getting a game crash with the messaage graphic driver error or overheating. I can confirm that my GPU is not overheating at 50 degree. It also only does happen, when the world became bigger. I have not issues in other more demanding games.


Attached the Log and the dmg file.

Best Answer
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Hello Engineer,

Even though some time has passed, we would like to follow up on your thread.

While a solution has not yet been found, we want to let you know that your report has been added to our internal investigation ticket, so we are marking this issue as Reported.

In the meantime, please note that the following workarounds have been reported as helpful by some players:

  • Update your graphics drivers to the latest version.
  • Disable Low Latency Mode in your NVIDIA driver settings.
  • Avoid using Photo Mode.
  • Keep all graphics settings on High or lower.
  • Set Grass Density between 0 and 3.

Thank you for your patience and for helping us track down this issue.


Kind Regards,

Ludmila Danilchenko

Head of Space Engineers QA Department

Replies (4)

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1

Hello engineer,

Thank you for writing to us.

Upon reviewing the shared log file, we noticed that multiple MODs/Scripts were active in the world save where you experienced the crash. Crashes in modded worlds can occur for various reasons, for instance, the MODs active in your world may be broken, obsolete, or incompatible with the latest game version.

As a workaround, please ensure that your GPU drivers and operating system are up to date. Additionally, try lowering the game's graphics quality by following these steps;

From the game's main menu, go to Options > Graphics > select Low or Medium from the Quality Presets dropdown > click OK to confirm. Then, load the modded world where you initially encountered the crash.

If the crash persists in the modded world, please create a new vanilla (unmodded) world and check if the crash still occurs. If it does not, it’s likely that one or more MODs/Scripts are causing the issue in the modded world (please note, that we do not provide support for MODs, as its MOD creator's responsibility to keep their MODs compatible with the game's latest version).

However, if the crash still occurs in the vanilla world (while being in the Low or Medium graphics quality preset), please send us the latest log from when the crash occurred.

Kind Regards,

Keen Software House: QA Department

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1

Hello engineer,

as there has been no reply to this thread in some time, we will close it. If you're experiencing this issue, please create a new thread.

Kind regards,

Keen Software House: QA Department

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1

Bonjour j'ai peut être la solution qui ne nécessite aucune contrepartie au niveau des graphismes

il suffit de rajouter une clé registre TdrDelay : 10

  1. Accédez simplement à votre registre : Démarrer --> Exécuter --> Tapez "Regedit".
  2. Accédez à "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\GraphicsDrivers " et créez une clé de type "DWORD (32 bits)" et nommez " TdrDelay " avec une valeur de * 10 . * comme valeur décimale.
    ça évite que Windows redémarre le pilote graphique ou quelque chose comme ca
    ca l'air de marcher pour le moment mais si mes crash revienne je le signalerai en attendant j'espère que ca pourra aider d'autre personne

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2

Merci beaucoup, c'est peut-être une solution

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ne marche pas. ce que j'ai remarquer c'est que quand je joue a space.e la Vram de ma carte graphique ne se libère pas elle monte en continu j'jusqu'au point de rupture qui mène a ce code d'erreur, le jeu doit surement accumuler les texture et ne les décharge pas ce qui fait que quand les graphisme sont élevé ca crash beaucoup plus vite

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1

Hello Engineer,

Even though some time has passed, we would like to follow up on your thread.

While a solution has not yet been found, we want to let you know that your report has been added to our internal investigation ticket, so we are marking this issue as Reported.

In the meantime, please note that the following workarounds have been reported as helpful by some players:

  • Update your graphics drivers to the latest version.
  • Disable Low Latency Mode in your NVIDIA driver settings.
  • Avoid using Photo Mode.
  • Keep all graphics settings on High or lower.
  • Set Grass Density between 0 and 3.

Thank you for your patience and for helping us track down this issue.


Kind Regards,

Ludmila Danilchenko

Head of Space Engineers QA Department

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1

To be honest, its good to know that after a year an issue will be worked on by Keen. Just letting you know this is tbh a really poor customer experience.


These are the settings i experienced crashes with on a Nvidia 3090 Ti. Drivers are always up to date and i am not using Photo mode. Idk about the Low latency mode, maybe this causes issues in edge cases with your engine. Anyway i have a new GPU now and that might resolve my issue atleast.


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