Game constantly crashes on both multiplayer and single player upon usage of jetpack ver1.205
Won't Fix
Hi I just recently bought the game and havent been able to play due to constant crashes
I have seem to be able to pinpoint it to activation of the jetpack or upon flying at high speed
the other one is upon taking items from storage, sometimes it just randomly crashes or fails to load any world even quick start I have no save world due to this and I have no mods as well
I had tried all the troubleshooting I can find from the internet Including installing and uninstalling
to swapping OS from Win11 to win10 and back to win11 again
This is steam PC version 1.205 Contact Update
I have the same bug
Hello!
Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.
Kind Regards
Keen Software House
Hello!
Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.
Kind Regards
Keen Software House
Hello Aaron,
Thank you for writing to us and we sincerely apologize for the issue you have been experiencing.
Could you please confirm if the crash log files you've shared are correct? Upon review, we did not find any crash-related errors in the logs provided. While there are some minor errors, but they don’t seem to be causing any crashes.
Although, as you mentioned that the issue occurs when using the jetpack at high speeds, we recommend lowering your graphics settings to Low or Medium and checking if this resolves the issue. To change the settings, please follow these steps ;
If the issue continues to occur, please try the following steps;
Verify your game files in Steam
Delete SpaceEngineers.cfg file
Delete ShaderCache folder
Once you've completed these steps, relaunch the game and check if the issue is resolved. If not, please share a screen recording/video showing the issue when it occurs, along with the latest crash log file.
Kind Regards,
Keen Software House: QA Department
Hello Aaron,
Thank you for writing to us and we sincerely apologize for the issue you have been experiencing.
Could you please confirm if the crash log files you've shared are correct? Upon review, we did not find any crash-related errors in the logs provided. While there are some minor errors, but they don’t seem to be causing any crashes.
Although, as you mentioned that the issue occurs when using the jetpack at high speeds, we recommend lowering your graphics settings to Low or Medium and checking if this resolves the issue. To change the settings, please follow these steps ;
If the issue continues to occur, please try the following steps;
Verify your game files in Steam
Delete SpaceEngineers.cfg file
Delete ShaderCache folder
Once you've completed these steps, relaunch the game and check if the issue is resolved. If not, please share a screen recording/video showing the issue when it occurs, along with the latest crash log file.
Kind Regards,
Keen Software House: QA Department
Hello Engineer,
as there has been no reply to this thread in some time, we will close it. If you're experiencing this issue, please create a new thread.
Kind regards,
Keen Software House: QA Department
Hello Engineer,
as there has been no reply to this thread in some time, we will close it. If you're experiencing this issue, please create a new thread.
Kind regards,
Keen Software House: QA Department
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