The game forces Windows into sleep mode after some minutes afk.
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I have a brand new windows 11 laptop with a GTX 4060. Everything is updated properly and my machine is not overheating. I have disabled sleep mode in Windows power settings completely. Yet no matter what if I leave the game running and go AFK after just a few minutes my computer goes into sleep mode.
Hello,
Thank you for contacting Keen Software House.
We're sorry to hear that you're experiencing issues.
Can you please let me know on what platform are you running the game?
It is on Steam, or through the Windows Store?
Thank you.
Kind Regards
Keen Software House
Hello,
Thank you for contacting Keen Software House.
We're sorry to hear that you're experiencing issues.
Can you please let me know on what platform are you running the game?
It is on Steam, or through the Windows Store?
Thank you.
Kind Regards
Keen Software House
Steam
Steam
Hello,
thank you for your reply with the additional info.
Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.
Kind Regards
Keen Software House
Hello,
thank you for your reply with the additional info.
Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.
Kind Regards
Keen Software House
Hello Engineer,
thank you for reaching our forum with this problem. We are sorry that you are experiencing it.
Can you please share me more information on this subject?
Are you experiencing this problem only with the game? It is not happening when playing any other games or just by leaving the PC running?
Can you maybe define more those "few minutes", please? It is any set moment, or the time of entering the sleep mode also differs from time to time?
Did you experience this problem also in the past, or it just started to happen now? If it was not happening in the past, is there something that you have for example changed recently on your PC; meaning both HW and SW?
Is there any difference when you e.g. play the game in multiplayer (servers, Lobby mode), and when playing solo? Or the behavior is the same no matter the actual mode you are playing on?
When you are back on the PC/in the game, it is working normally? Or are you e.g. in Esc menu, or back in Main menu? Please let me know how the game looks and behaves afterwards.
Please share me a log file from any game session where you experience this problem on your side.
You can access your log files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.
Thank you in advance.
Kind Regards
Keen Software House: QA Department
Hello Engineer,
thank you for reaching our forum with this problem. We are sorry that you are experiencing it.
Can you please share me more information on this subject?
Are you experiencing this problem only with the game? It is not happening when playing any other games or just by leaving the PC running?
Can you maybe define more those "few minutes", please? It is any set moment, or the time of entering the sleep mode also differs from time to time?
Did you experience this problem also in the past, or it just started to happen now? If it was not happening in the past, is there something that you have for example changed recently on your PC; meaning both HW and SW?
Is there any difference when you e.g. play the game in multiplayer (servers, Lobby mode), and when playing solo? Or the behavior is the same no matter the actual mode you are playing on?
When you are back on the PC/in the game, it is working normally? Or are you e.g. in Esc menu, or back in Main menu? Please let me know how the game looks and behaves afterwards.
Please share me a log file from any game session where you experience this problem on your side.
You can access your log files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.
Thank you in advance.
Kind Regards
Keen Software House: QA Department
It only happens in space engineers not in any other game or application. The sleep settings in Windows are completely disabled. It consistently happens after five minutes AFK in game. If I hit the windows key to bring up the desktop and leave the game running in the background it does not happen. The game does not crash and it continues running even after putting windows into sleep mode. When I log back into Windows it is still running. Since it doesn't crash it doesn't generate a log file.
It only happens in space engineers not in any other game or application. The sleep settings in Windows are completely disabled. It consistently happens after five minutes AFK in game. If I hit the windows key to bring up the desktop and leave the game running in the background it does not happen. The game does not crash and it continues running even after putting windows into sleep mode. When I log back into Windows it is still running. Since it doesn't crash it doesn't generate a log file.
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