Server not responding
Won't Fix
I was playing Space Engineers on Steam PC with my friend and we were playing on in my world with me inviting him. It was working fine yesterday for about 6 hours, and also today it was working fine for about another hour. Then steam servers went down for a bit and after that no matter what we do we can't connect to each other or any other server.
So far we have tried :
- Verifying your game files in Steam
- Deleting the SpaceEngineers.cfg file
- Reinstalling the game
I have attached log files from some of the sessions
I have the same bug
Hello!
Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.
Kind Regards
Keen Software House
Hello!
Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.
Kind Regards
Keen Software House
Hello, v2Danny,
thank you for reaching our forum with this problem. We are sorry that it is happening to you.
Can you please provide me more information?
Is this problem restricted to this one particular save? Are you still able to play in single player? Or if you start other Lobby multiplayer, that is working for you? Or the (official) servers under the Join screen?
Also please clarify what exactly is happening. You are not able to load into the game (and thus the servers is not even started), or you can log in, load the game, be there and play there, while your friend is having troubles connecting?
Please try our general workarounds that help to most of the players to solve most of the problems they are dealing with. While I know you wrote that you already did some of those, please make sure you do even those again, so we can use that as a base line for further troubleshooting. These workarounds are:
Please let me know if anything from this list worked for you.
If not, please reply to the questions above and also share me a new log file (describe if you run the server, or was the one joining).
Thank you in advance.
Kind Regards
Keen Software House: QA Department
Hello, v2Danny,
thank you for reaching our forum with this problem. We are sorry that it is happening to you.
Can you please provide me more information?
Is this problem restricted to this one particular save? Are you still able to play in single player? Or if you start other Lobby multiplayer, that is working for you? Or the (official) servers under the Join screen?
Also please clarify what exactly is happening. You are not able to load into the game (and thus the servers is not even started), or you can log in, load the game, be there and play there, while your friend is having troubles connecting?
Please try our general workarounds that help to most of the players to solve most of the problems they are dealing with. While I know you wrote that you already did some of those, please make sure you do even those again, so we can use that as a base line for further troubleshooting. These workarounds are:
Please let me know if anything from this list worked for you.
If not, please reply to the questions above and also share me a new log file (describe if you run the server, or was the one joining).
Thank you in advance.
Kind Regards
Keen Software House: QA Department
Hello Engineer,
as there has been no reply to this thread in some time, we will close it. If you're experiencing this issue, please create a new thread.
Kind regards,
Keen Software House: QA Department
Hello Engineer,
as there has been no reply to this thread in some time, we will close it. If you're experiencing this issue, please create a new thread.
Kind regards,
Keen Software House: QA Department
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