Random GPU Suspended Crashes
Hello there!
I have been running a dedicated server for my friends and myself, and it has been working perfectly until very recently. For me at least. My friends have had no issues.
I would be playing and suddenly, for no specific reason (I would be mining, welding, flying, nothing specific), and the game would freeze and crash with a GPU SUSPENDED error.
I have scoured the internet in hopes of finding a solution. I have verified the Steam files, reinstalled the game, updated drivers, etc. I still get the crashes randomly. They happen anywhere from 10 minutes to an hour.
These are my specs, and I have attached a part of the error log generated.
Specs are:
I9-13900KF
RTX 4090
64GB RAM
I want to restate, that my friends play on the same server with the same mods, and the game NEVER crashes. It is only me.
I hope yall can help :)
Praise Klang!
I have the same bug
Hello!
Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.
Kind Regards
Keen Software House
Hello!
Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.
Kind Regards
Keen Software House
Game crashed again after 10 minutes.
Attached full log this time, just in case :)
Game crashed again after 10 minutes.
Attached full log this time, just in case :)
Hello, Mhmd,
thank you for reaching our forum with this problem.
I will switch this thread to Investigating status for the time being. When we will have more information on our side to share with you about this problem, I will get beck here and let you know about our findings so far or if there would be any more information/action needed at your side.
Thank you for your understanding.
Kind Regards
Keen Software House: QA Department
Hello, Mhmd,
thank you for reaching our forum with this problem.
I will switch this thread to Investigating status for the time being. When we will have more information on our side to share with you about this problem, I will get beck here and let you know about our findings so far or if there would be any more information/action needed at your side.
Thank you for your understanding.
Kind Regards
Keen Software House: QA Department
Hi,
Finally despair has gotten to me and Im reporting that I am having the same issues. The game has been pretty stable until recently and suddenly Im getting the above issue plus others. Sometimes it can be over an hour, yet other times every 2-5mins. Ive removed all mods and run on a vanilla local game, as well as trying different modded servers. Cleared game and Nvidia shader caches. The game has been reinstalled and verified through Steam. GFX drivers have been changed to studio and back to game ready. Ive reset the monitor to 120hz with Vsync to match the FPS. Ive dropped the game graphics to the Medium option. Ive made sure that my Win11 is up to date, and that DX11 and the runtimes are all updated. Nothing has made any difference.
Interestingly very similar specs to the OP. Intel i9 13900K, Nvidia RTX4090 (Asus TUF OC), 64GB DDR5 6k CL32 Ram. Not overclocked and CPU and GPU are both water cooled and not getting close to overheating. I dont seem to have any problems with other games (Cyberpunk2077, Star Citizen, Enshrouded). I also getting the attached log message frequently showing in the logs.
Hi,
Finally despair has gotten to me and Im reporting that I am having the same issues. The game has been pretty stable until recently and suddenly Im getting the above issue plus others. Sometimes it can be over an hour, yet other times every 2-5mins. Ive removed all mods and run on a vanilla local game, as well as trying different modded servers. Cleared game and Nvidia shader caches. The game has been reinstalled and verified through Steam. GFX drivers have been changed to studio and back to game ready. Ive reset the monitor to 120hz with Vsync to match the FPS. Ive dropped the game graphics to the Medium option. Ive made sure that my Win11 is up to date, and that DX11 and the runtimes are all updated. Nothing has made any difference.
Interestingly very similar specs to the OP. Intel i9 13900K, Nvidia RTX4090 (Asus TUF OC), 64GB DDR5 6k CL32 Ram. Not overclocked and CPU and GPU are both water cooled and not getting close to overheating. I dont seem to have any problems with other games (Cyberpunk2077, Star Citizen, Enshrouded). I also getting the attached log message frequently showing in the logs.
Hello Mhmd,
Could you please confirm if this issue is still occurring for you?
If it is, we recommend trying the following steps, which might help resolve the problem:
Turn off Anti-Aliasing in the NVIDIA Control Panel:
If it does, please try to Disable ShadowPlay:
If these steps do not resolve the issue, kindly send us the latest crash log file.
Please note, the issues reported by other players in the comments do not appear to be the same as the original issue in this thread (i.e., DXGI_ERROR_DEVICE_REMOVED/DeviceRemoved error). For now, we will try to address/provide a solution for this specific error here. We kindly request players experiencing other issues/errors to open a new thread and include details about their specific issues there.
Thank you all for your understanding and cooperation.
Kind Regards,
Keen Software House: QA Department
Hello Mhmd,
Could you please confirm if this issue is still occurring for you?
If it is, we recommend trying the following steps, which might help resolve the problem:
Turn off Anti-Aliasing in the NVIDIA Control Panel:
If it does, please try to Disable ShadowPlay:
If these steps do not resolve the issue, kindly send us the latest crash log file.
Please note, the issues reported by other players in the comments do not appear to be the same as the original issue in this thread (i.e., DXGI_ERROR_DEVICE_REMOVED/DeviceRemoved error). For now, we will try to address/provide a solution for this specific error here. We kindly request players experiencing other issues/errors to open a new thread and include details about their specific issues there.
Thank you all for your understanding and cooperation.
Kind Regards,
Keen Software House: QA Department
Hello there.
It has been a while, and honestly, the constant crashing made me stop playing the game.
Could never find the solution, no matter what I did.
Before I stopped playing, I did do everything you recommended. They did not help.
Thanks for asking, but at this time, I don't have the game installed anymore, so I can't send anymore Crash logs.
Have a great day :)
Hello there.
It has been a while, and honestly, the constant crashing made me stop playing the game.
Could never find the solution, no matter what I did.
Before I stopped playing, I did do everything you recommended. They did not help.
Thanks for asking, but at this time, I don't have the game installed anymore, so I can't send anymore Crash logs.
Have a great day :)
Hello Mhmd,
We sincerely apologize that the previously suggested workarounds did not resolve the issue and disrupted your gaming experience.
We truly value you as part of our player community and would be delighted to have you return to Space Engineers. If you decide to reinstall the game, please let us know if you are able to test the suggested workarounds again. We genuinely hope these steps help resolve the issue on your end.
Thank you for your patience, and we look forward to welcoming you back to the game.
Kind Regards,
Keen Software House: QA Department
Hello Mhmd,
We sincerely apologize that the previously suggested workarounds did not resolve the issue and disrupted your gaming experience.
We truly value you as part of our player community and would be delighted to have you return to Space Engineers. If you decide to reinstall the game, please let us know if you are able to test the suggested workarounds again. We genuinely hope these steps help resolve the issue on your end.
Thank you for your patience, and we look forward to welcoming you back to the game.
Kind Regards,
Keen Software House: QA Department
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