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Space Engineers PC Support Topic Bug

Config file not being created

Shiralee Ridley shared this bug ago

Won't Fix

2024-01-09 00:12:05.383 - Thread: 1 -> Log Started

2024-01-09 00:12:05.386 - Thread: 1 -> Timezone (local - UTC): 10h

2024-01-09 00:12:05.386 - Thread: 1 -> App Version: 01_203_505

2024-01-09 00:12:05.416 - Thread: 1 -> Is official: True [NO][IS][NAMP]

2024-01-09 00:12:05.417 - Thread: 1 -> Branch / Sandbox: SVN

2024-01-09 00:12:05.417 - Thread: 1 -> Client Build Number: 1

2024-01-09 00:12:05.417 - Thread: 1 -> Server Build Number: 1

2024-01-09 00:12:05.417 - Thread: 1 -> Environment.ProcessorCount: 8

2024-01-09 00:12:05.465 - Thread: 1 -> Environment.OSVersion: Microsoft Windows 10 Home (Microsoft Windows NT 10.0.19045.0)

2024-01-09 00:12:05.465 - Thread: 1 -> Environment.CommandLine: D:\SteamLibrary\steamapps\common\SpaceEngineers\Bin64\SpaceEngineers.exe

2024-01-09 00:12:05.465 - Thread: 1 -> Environment.Is64BitProcess: True

2024-01-09 00:12:05.465 - Thread: 1 -> Environment.Is64BitOperatingSystem: True

2024-01-09 00:12:05.465 - Thread: 1 -> Environment.Version: .NET Framework 4.8.9181.0

2024-01-09 00:12:05.465 - Thread: 1 -> Environment.CurrentDirectory: D:\SteamLibrary\steamapps\common\SpaceEngineers\Bin64

2024-01-09 00:12:05.469 - Thread: 1 -> CPU Info: Intel(R) Core(TM) i5-10200H CPU @ 2.40GHz

2024-01-09 00:12:05.469 - Thread: 1 -> IntPtr.Size: 8

2024-01-09 00:12:05.469 - Thread: 1 -> Default Culture:

2024-01-09 00:12:05.469 - Thread: 1 -> Default UI Culture:

2024-01-09 00:12:05.475 - Thread: 1 -> MyConfig.Load() - START

2024-01-09 00:12:05.477 - Thread: 1 -> Path: C:\Users\kamir\AppData\Roaming\SpaceEngineers\SpaceEngineers.cfg

2024-01-09 00:12:05.477 - Thread: 1 -> Config file not found! C:\Users\kamir\AppData\Roaming\SpaceEngineers\SpaceEngineers.cfg

2024-01-09 00:12:05.478 - Thread: 1 -> NewNewGameScreen: False

2024-01-09 00:12:05.478 - Thread: 1 -> MyConfig.Load() - END

2024-01-09 00:12:05.875 - Thread: 1 -> Checksum file is missing, game will run as usual but file integrity won't be verified

2024-01-09 00:12:10.933 - Thread: 1 -> SpaceEngineersGame.SetupAnalytics - START

2024-01-09 00:12:11.298 - Thread: 1 -> SpaceEngineersGame.SetupAnalytics - END

2024-01-09 00:12:11.299 - Thread: 1 -> Found processor count: 8

2024-01-09 00:12:11.299 - Thread: 1 -> Using processor count: 8

2024-01-09 00:12:11.550 - Thread: 1 -> All detected adapters:

2024-01-09 00:12:11.553 - Thread: 1 -> NVIDIA GeForce GTX 1650 - VendorID=4318, SubsystemID=174329896, DeviceID=8093

2024-01-09 00:12:11.553 - Thread: 1 -> Intel(R) UHD Graphics - VendorID=32902, SubsystemID=174329896, DeviceID=39844

2024-01-09 00:12:11.553 - Thread: 1 -> Microsoft Basic Render Driver - VendorID=5140, SubsystemID=0, DeviceID=140

2024-01-09 00:12:12.474 - Thread: 1 -> Error: Exception in 'CreateAdaptersList()' for device 'NVIDIA GeForce GTX 1650 - VendorID=4318, SubsystemID=174329896, DeviceID=8093': HRESULT: [0x887A0022], Module: [SharpDX.DXGI], ApiCode: [DXGI_ERROR_NOT_CURRENTLY_AVAILABLE/NotCurrentlyAvailable], Message: A resource is not available at the time of the call, but may become available later.

2024-01-09 00:12:12.523 - Thread: 1 -> at SharpDX.Result.CheckError()

at SharpDX.DXGI.Output.GetDisplayModeList(Format enumFormat, Int32 flags, Int32& numModesRef, ModeDescription[] descRef)

at SharpDX.DXGI.Output.GetDisplayModeList(Format format, DisplayModeEnumerationFlags flags)

at VRage.Platform.Windows.Render.MyPlatformRender.CreateAdaptersList()

2024-01-09 00:12:12.699 - Thread: 1 -> Error: Exception in 'CreateAdaptersList()' for device 'Intel(R) UHD Graphics - VendorID=32902, SubsystemID=174329896, DeviceID=39844': HRESULT: [0x887A0022], Module: [SharpDX.DXGI], ApiCode: [DXGI_ERROR_NOT_CURRENTLY_AVAILABLE/NotCurrentlyAvailable], Message: A resource is not available at the time of the call, but may become available later.

2024-01-09 00:12:12.699 - Thread: 1 -> at SharpDX.Result.CheckError()

at SharpDX.DXGI.Output.GetDisplayModeList(Format enumFormat, Int32 flags, Int32& numModesRef, ModeDescription[] descRef)

at SharpDX.DXGI.Output.GetDisplayModeList(Format format, DisplayModeEnumerationFlags flags)

at VRage.Platform.Windows.Render.MyPlatformRender.CreateAdaptersList()

2024-01-09 00:12:12.735 - Thread: 1 -> No valid Output found!

2024-01-09 00:12:12.735 - Thread: 1 -> AdapterInfo = {

2024-01-09 00:12:12.737 - Thread: 1 -> Name = Microsoft Basic Render Driver

2024-01-09 00:12:12.737 - Thread: 1 -> Description = dev id: 140, mem: 0, shared mem: 4177399808, Luid: 89121, rev: 0, subsys id: 0, vendor id: 5140, feature_level 11.1: True

2024-01-09 00:12:12.737 - Thread: 1 -> Driver version =

2024-01-09 00:12:12.737 - Thread: 1 -> Driver date =

2024-01-09 00:12:12.737 - Thread: 1 -> DriverUpdateNecessary = False

2024-01-09 00:12:12.737 - Thread: 1 -> AftermathSupported = False

2024-01-09 00:12:12.737 - Thread: 1 -> Adapter id = 2

2024-01-09 00:12:12.737 - Thread: 1 -> Supported = False

2024-01-09 00:12:12.737 - Thread: 1 -> RAM = 0

2024-01-09 00:12:12.737 - Thread: 1 -> Priority = 0

2024-01-09 00:12:12.737 - Thread: 1 -> Multithreaded rendering supported = False

2024-01-09 00:12:12.737 - Thread: 1 -> Output is attached = False

2024-01-09 00:12:12.739 - Thread: 1 -> DesktopBounds = {X:0 Y:0 Width:0 Height:0}

2024-01-09 00:12:12.739 - Thread: 1 -> Display modes = {

2024-01-09 00:12:12.740 - Thread: 1 -> DXGIOutput id = 0

2024-01-09 00:12:12.740 - Thread: 1 -> 640x480@60Hz

2024-01-09 00:12:12.740 - Thread: 1 -> 720x576@60Hz

2024-01-09 00:12:12.740 - Thread: 1 -> 800x600@60Hz

2024-01-09 00:12:12.740 - Thread: 1 -> 1024x768@60Hz

2024-01-09 00:12:12.740 - Thread: 1 -> 1152x864@60Hz

2024-01-09 00:12:12.740 - Thread: 1 -> 1280x720@60Hz

2024-01-09 00:12:12.740 - Thread: 1 -> 1280x768@60Hz

2024-01-09 00:12:12.740 - Thread: 1 -> 1280x800@60Hz

2024-01-09 00:12:12.740 - Thread: 1 -> 1280x960@60Hz

2024-01-09 00:12:12.740 - Thread: 1 -> 1280x1024@60Hz

2024-01-09 00:12:12.740 - Thread: 1 -> 1360x768@60Hz

2024-01-09 00:12:12.740 - Thread: 1 -> 1360x1024@60Hz

2024-01-09 00:12:12.740 - Thread: 1 -> 1440x900@60Hz

2024-01-09 00:12:12.740 - Thread: 1 -> 1600x900@60Hz

2024-01-09 00:12:12.740 - Thread: 1 -> 1600x1024@60Hz

2024-01-09 00:12:12.740 - Thread: 1 -> 1600x1200@60Hz

2024-01-09 00:12:12.740 - Thread: 1 -> 1680x1200@60Hz

2024-01-09 00:12:12.740 - Thread: 1 -> 1680x1050@60Hz

2024-01-09 00:12:12.740 - Thread: 1 -> 1920x1080@60Hz

2024-01-09 00:12:12.740 - Thread: 1 -> 1920x1200@60Hz

2024-01-09 00:12:12.740 - Thread: 1 -> }

2024-01-09 00:12:12.740 - Thread: 1 -> AdapterInfo = {

2024-01-09 00:12:12.740 - Thread: 1 -> Name = Microsoft Basic Render Driver

2024-01-09 00:12:12.740 - Thread: 1 -> Description = dev id: 140, mem: 0, shared mem: 4177399808, Luid: 89121, rev: 0, subsys id: 0, vendor id: 5140, feature_level 11.1: True

2024-01-09 00:12:12.740 - Thread: 1 -> Driver version =

2024-01-09 00:12:12.740 - Thread: 1 -> Driver date =

2024-01-09 00:12:12.740 - Thread: 1 -> DriverUpdateNecessary = False

2024-01-09 00:12:12.740 - Thread: 1 -> AftermathSupported = False

2024-01-09 00:12:12.740 - Thread: 1 -> Adapter id = 2

2024-01-09 00:12:12.740 - Thread: 1 -> Supported = False

2024-01-09 00:12:12.740 - Thread: 1 -> RAM = 0

2024-01-09 00:12:12.740 - Thread: 1 -> Priority = 0

2024-01-09 00:12:12.740 - Thread: 1 -> Multithreaded rendering supported = False

2024-01-09 00:12:12.740 - Thread: 1 -> Output is attached = False

2024-01-09 00:12:12.740 - Thread: 1 -> DesktopBounds = {X:0 Y:0 Width:0 Height:0}

2024-01-09 00:12:12.740 - Thread: 1 -> Display modes = {

2024-01-09 00:12:12.741 - Thread: 1 -> DXGIOutput id = 0

2024-01-09 00:12:12.741 - Thread: 1 -> 640x480@60Hz

2024-01-09 00:12:12.741 - Thread: 1 -> 720x576@60Hz

2024-01-09 00:12:12.741 - Thread: 1 -> 800x600@60Hz

2024-01-09 00:12:12.741 - Thread: 1 -> 1024x768@60Hz

2024-01-09 00:12:12.741 - Thread: 1 -> 1152x864@60Hz

2024-01-09 00:12:12.741 - Thread: 1 -> 1280x720@60Hz

2024-01-09 00:12:12.741 - Thread: 1 -> 1280x768@60Hz

2024-01-09 00:12:12.741 - Thread: 1 -> 1280x800@60Hz

2024-01-09 00:12:12.741 - Thread: 1 -> 1280x960@60Hz

2024-01-09 00:12:12.741 - Thread: 1 -> 1280x1024@60Hz

2024-01-09 00:12:12.741 - Thread: 1 -> 1360x768@60Hz

2024-01-09 00:12:12.741 - Thread: 1 -> 1360x1024@60Hz

2024-01-09 00:12:12.741 - Thread: 1 -> 1440x900@60Hz

2024-01-09 00:12:12.741 - Thread: 1 -> 1600x900@60Hz

2024-01-09 00:12:12.741 - Thread: 1 -> 1600x1024@60Hz

2024-01-09 00:12:12.741 - Thread: 1 -> 1600x1200@60Hz

2024-01-09 00:12:12.741 - Thread: 1 -> 1680x1200@60Hz

2024-01-09 00:12:12.741 - Thread: 1 -> 1680x1050@60Hz

2024-01-09 00:12:12.741 - Thread: 1 -> 1920x1080@60Hz

2024-01-09 00:12:12.741 - Thread: 1 -> 1920x1200@60Hz

2024-01-09 00:12:12.741 - Thread: 1 -> }

2024-01-09 00:12:12.741 - Thread: 1 -> DirectX 11 renderer not supported. No renderer to revert back to.

I have updated my drivers etc.

I did a clean installation as well

My computer has DirectX 12

I have the same bug

Replies (3)

Space Engineers Support ●

Hello!

Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.

Kind Regards

Keen Software House

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QA KeenSWH 2 ●

Hello, Shiralee!

Thank you for writing to us and we sincerely apologize for the issue you have been experiencing.

Kindly try the following steps that could help you in resolving this issue;

- Updates your OS

- Update your graphics drivers

- Edit SpaceEngineers.cfg file

You can access your SpaceEngineers.cfg by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.
Go into your .cfg file and run a Ctrl+F search for "DirectX". When you find the text, check to see what number follows it. If it says DirectX 9 or 12, all you need to do is change it to DirectX 11 (replace the existing number yourself) and save it.

After completing these steps, launch the game and check if the issue persists. If it does, please send us the latest complete log file.

Kind Regards,

Keen Software House: QA Department

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Shiralee Ridley ●

Hi, I have tried all of that. The cfg. file is not available at all in my %appdata% as shown in the above log file, the whole cfg. file cannot be found. I have uninstalled and reinstalled, and deleted every file to do with the game before reinstalling again

URL

QA KeenSWH 2 ●

Hello, Shiralee!

We regret to hear that none of the workarounds have helped in resolving the issue.

When you performed the clean installation of the game, did you delete all remaining files from the 'AppData\Roaming\SpaceEngineers' and 'Program Files (x86)\Steam\steamapps\common\SpaceEngineers' folders? If not, please uninstall the game via Steam and delete any leftover files from those folders.

Once done, reinstall the game and check whether the .cfg file has been generated in the 'AppData\Roaming\SpaceEngineers' folder. If not, could you possibly borrow the 'SpaceEngineers.cfg' file from a friend who also plays Space Engineers?

After acquiring the .cfg file, launch the game to see if the issue persists. If it does, please provide us with the latest log file.

Kind Regards,

Keen Software House: QA Department

URL

QA KeenSWH 2 ●

Hello Shiralee,

as there has been no reply to this thread in some time, we will close it. If you're experiencing this issue, please create a new thread.

Kind regards,

Keen Software House: QA Department

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