Random freezing while effects and sound continues
My game randomly freezes every 1-5min, for about 1-5 seconds. The world (grass, blowtorch etc) keep moving and making sounds though it doesnt actually do anything until it unfreezes. Im New to the game and in single player offline. Im currently using the mods
Build vision
build info
color hud
colorful icons
texthud api
and production quota
My first play without mods had this freeze, I tried playing in an unmodded world and still get this.
i have a 2080
32gb or ram @3000mhz
and a 12th gen i5
Running on an NVME SSD
Task manager doesn't report anything above 50%
C++ redist is updated
.net is up to date
gpu driver is up to date
game files were uninstalled via steam
shadercashe2 was deleted
game config was deleted
file integrity was checked
Please ignore my windows username lol
my issue is similar to this closed ticket 2 years ago exept for timing. My freezes were much much shorter (1-5sec) and i also noticed the garbage collection message,
I have the same bug
Hello!
Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.
Kind Regards
Keen Software House
Hello!
Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.
Kind Regards
Keen Software House
Hello Kenny Greene,
I am sorry you are experiencing freezing while playing Space Engineers. Can you please try the following:
Deactivate all of your mods, scripts and plugins. Then try to launch the game again. If it still freezes then back up your whole Space Engineers Roaming folder and delete it.
-You can access it by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming and delete folders SpaceEngineers and SpaceEngineersDedicated
Reinstall Space Engineers and try to launch it again.
Additionally please make sure your operating system is fully updated.
If you are still experiencing freezing then please share your new vanilla log file with me.
Thank you in advance.
Kind regards,
Keen Software House: QA Department
Hello Kenny Greene,
I am sorry you are experiencing freezing while playing Space Engineers. Can you please try the following:
Deactivate all of your mods, scripts and plugins. Then try to launch the game again. If it still freezes then back up your whole Space Engineers Roaming folder and delete it.
-You can access it by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming and delete folders SpaceEngineers and SpaceEngineersDedicated
Reinstall Space Engineers and try to launch it again.
Additionally please make sure your operating system is fully updated.
If you are still experiencing freezing then please share your new vanilla log file with me.
Thank you in advance.
Kind regards,
Keen Software House: QA Department
I have deleted the entire folder in appdata as well as uninstalled and reinstalled the game. I tested it this morning and got the same issue, Here is an additional one. Ive included a video with time to hopefully help. This is all on local with no server so no space engineers dedicated was there to delete. Windows 11 is up to date. In my video you can see me dragging rock towards the end, it freezes while i'm attempting to drag it, i move my mouse around and you can see a few seconds later its back. This is a common occurrence for me in menus but will also happen when using tools where sound and sparks fly but n cannot move and nothing is actually happening.
I have deleted the entire folder in appdata as well as uninstalled and reinstalled the game. I tested it this morning and got the same issue, Here is an additional one. Ive included a video with time to hopefully help. This is all on local with no server so no space engineers dedicated was there to delete. Windows 11 is up to date. In my video you can see me dragging rock towards the end, it freezes while i'm attempting to drag it, i move my mouse around and you can see a few seconds later its back. This is a common occurrence for me in menus but will also happen when using tools where sound and sparks fly but n cannot move and nothing is actually happening.
Hello Kenny Greene,
I could not find any errors or reasons for the freezing you are experiencing in the logs provided. Can you please make sure you have nothing plugged in the USB ports on your computer? Please also disconnect your headphones and try to play Space Engineers again.
You have mentioned that freezing is common occurrence for you in menus. Does it mean that you are experiencing this freezing in other games as well or did you mean the different menus in Space Engineers?
Thank you in advance.
Kind regards,
Keen Software House: QA Department
Hello Kenny Greene,
I could not find any errors or reasons for the freezing you are experiencing in the logs provided. Can you please make sure you have nothing plugged in the USB ports on your computer? Please also disconnect your headphones and try to play Space Engineers again.
You have mentioned that freezing is common occurrence for you in menus. Does it mean that you are experiencing this freezing in other games as well or did you mean the different menus in Space Engineers?
Thank you in advance.
Kind regards,
Keen Software House: QA Department
Hello Kenny Greene,
since your game is still freezing even when there is nothing plugged in the USB ports, I reported this issue internally. Please practice patience while our programmers review your logs.
Thank you for understanding.
Kind regards,
Keen Software House: QA Department
Hello Kenny Greene,
since your game is still freezing even when there is nothing plugged in the USB ports, I reported this issue internally. Please practice patience while our programmers review your logs.
Thank you for understanding.
Kind regards,
Keen Software House: QA Department
Hello Kenny Greene,
Our programmers were unable to find the reason for the freezes. Can you please provide me with a video from the moment you launch the game and during gameplay?
Thank you.
Kind regards,
Keen Software House: QA Department
Hello Kenny Greene,
Our programmers were unable to find the reason for the freezes. Can you please provide me with a video from the moment you launch the game and during gameplay?
Thank you.
Kind regards,
Keen Software House: QA Department
Hello Kenny,
as there has been no reply to this thread in some time, we will close it. If you're experiencing this issue, please create a new thread.
Kind regards,
Keen Software House: QA Department
Hello Kenny,
as there has been no reply to this thread in some time, we will close it. If you're experiencing this issue, please create a new thread.
Kind regards,
Keen Software House: QA Department
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