not being able to load any saves or backups due to an error.

Wyatt Kirchner shared this bug 7 months ago
Solved

as best as I can describe my problem it is this. I am not able to load any save file or backup file for any world I created or have when trying to load it says that there was an error while loading. I have looked through every solation for my problem and nothing has worked. I have attached the latest log from my attempt to open and play one of my saved games. I don't run any mods with my game as I have only had it now for three days. receiving help to fix this problem is appreciated.

Replies (3)

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Hello!

Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.

Kind Regards

Keen Software House

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Hello, Wyatt Kirchner


I am sorry you are experiencing this issue. I would like to ask if yesterday´s hotfix fixed the error while loading the save files.


Thank you in advance.


Kind regards,

Keen Software House: QA Department

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yes, it did fix it and I am now able to play the saves Again. i thank you for your time and help.

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Hello, Wyatt Kirchner


thank you for updating me on the issue. I am glad to hear that the hotfix helped you.


I am closing this thread as "Solved".


Happy engineering!


Kind regards,

Keen Software House: QA Department

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